132 Ratings
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Score 7.8 out of 100
45 Ratings
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Score 8.1 out of 100

Feature Set Ratings

  • Acronis Cyber Backup ranks higher in 1 feature set: Data Center Backup

Data Center Backup

8.2

Acronis Cyber Backup

82%
7.4

PowerProtect DD

74%
Acronis Cyber Backup ranks higher in 9/14 features

Universal recovery

9.1
91%
22 Ratings
8.5
85%
9 Ratings

Instant recovery

7.2
72%
21 Ratings
9.0
90%
8 Ratings

Recovery verification

8.3
83%
21 Ratings
8.5
85%
8 Ratings

Business application protection

7.5
75%
20 Ratings
6.0
60%
9 Ratings

Multiple backup destinations

8.9
89%
21 Ratings
9.0
90%
10 Ratings

Incremental backup identification

6.6
66%
22 Ratings
7.0
70%
8 Ratings

Backup to the cloud

7.0
70%
15 Ratings
9.0
90%
6 Ratings

Deduplication and file compression

8.7
87%
14 Ratings
6.0
60%
9 Ratings

Snapshots

8.6
86%
19 Ratings
6.0
60%
8 Ratings

Flexible deployment

8.2
82%
10 Ratings
7.0
70%
7 Ratings

Management dashboard

7.6
76%
15 Ratings
7.0
70%
7 Ratings

Platform support

9.1
91%
15 Ratings
7.0
70%
7 Ratings

Retention options

9.1
91%
14 Ratings
6.0
60%
6 Ratings

Encryption

9.4
94%
12 Ratings
8.0
80%
6 Ratings

Attribute Ratings

  • Acronis Cyber Backup is rated higher in 1 area: Likelihood to Renew
  • PowerProtect DD is rated higher in 4 areas: Likelihood to Recommend, Usability, Support Rating, Implementation Rating

Likelihood to Recommend

6.3

Acronis Cyber Backup

63%
47 Ratings
8.0

PowerProtect DD

80%
10 Ratings

Likelihood to Renew

9.1

Acronis Cyber Backup

91%
2 Ratings
7.0

PowerProtect DD

70%
2 Ratings

Usability

5.1

Acronis Cyber Backup

51%
3 Ratings
8.0

PowerProtect DD

80%
1 Rating

Support Rating

4.2

Acronis Cyber Backup

42%
5 Ratings
5.0

PowerProtect DD

50%
5 Ratings

Implementation Rating

9.1

Acronis Cyber Backup

91%
2 Ratings
10.0

PowerProtect DD

100%
1 Rating

Contract Terms and Pricing Model

8.0

Acronis Cyber Backup

80%
1 Rating

PowerProtect DD

N/A
0 Ratings

Product Scalability

8.5

Acronis Cyber Backup

85%
26 Ratings

PowerProtect DD

N/A
0 Ratings

Likelihood to Recommend

Acronis

If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
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Dell Technologies

When used as a backup target PowerProtect DD models offer incredible density and can efficiently replicate to another cloud-based or offsite unit. Most complaints about these have been addressed in software over the years and they are now a intuitive and easily managed backup system. You are not buying a Swiss army knife, you are getting a machine designed for a purpose, use it for that and you will not be disappointed. While they have the ability to serve as a CIFS server, they are not a filer and lack many of the features inherent to filers and are a poor substitute.
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Pros

Acronis

  • Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
  • We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
  • Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.
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Dell Technologies

  • It writes backups quickly. DDBoost add-on is very useful as well for improving backup speeds.
  • DD is very efficient in its use of capacity. It dedupes and compresses very well.
  • It spans to large capacity amounts.
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Cons

Acronis

  • The web interface is slow and can kick you off from time to time
  • I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution
  • The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors
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Dell Technologies

  • It can be expensive to implement, especially when used in conjunction with other applications/hardware such as Avamar.
  • The TCO can be high, especially when it needs its storage expanded.
  • Recovery speeds can be slow (compared to other solutions) for when recovery is time sensitive.
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Pricing Details

Acronis Cyber Backup

Starting Price

$59

Editions & Modules

Acronis Cyber Backup editions and modules pricing
EditionModules
Acronis Cyber Backup591
Acronis Cyber Backup592

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

PowerProtect DD

Starting Price

Editions & Modules

PowerProtect DD editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Acronis

    We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
    Read full review

    Dell Technologies

    DD has performed flawlessly for almost 10 years as our backup/recovery storage with offsite replication. Given its track record and great support from EMC, we're unlikely to look elsewhere any time soon.
    Read full review

    Usability

    Acronis

    I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
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    Dell Technologies

    I have found PowerProtect DD to be very easy to use. The instructions are clear and the user interface is straightforward. I haven't needed to do any serious data recovery yet, however I found the process of backing up my data through PowerProtect DD to be relatively easy
    Read full review

    Support Rating

    Acronis

    I only got one issue resolved for more than 20 cases open. The escalation is ineffective. Most of the time, I have the feeling that I know the solution better than the support technician. Overall, case management is time-consuming, as our resolution rate is really low
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    Dell Technologies

    Customer support has had some ups and downs here. We've had several issues with EMC support before and during the acquisition by Dell, but in the last 18 months support has been top notch. Quick and knowledgeable help is but a chat away, or they will call you back so you don't have to wait on hold. The team supporting us is responsive and is quick to assist with any request or issue.
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    Implementation Rating

    Acronis

    I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
    Read full review

    Dell Technologies

    As far as I know, everything with the implementation went very smoothly
    Read full review

    Alternatives Considered

    Acronis

    We've looked at SolarWinds, Veritas, etc. but none of them had the right combination of features, price and ease of use when compared against Acronis and its ease of implementation, setup and recovery options. We didn't like the wait time for recovery with some of the others and being able to quickly get a machine back entirely was important to us.
    Read full review

    Dell Technologies

    We selected Data Domain due to its integration with our backup software. The Data Domain works well for what we need it to do.
    Read full review

    Contract Terms and Pricing Model

    Acronis

    I would love it if they offered better cloud space pricing or even "unlimited"
    Read full review

    Dell Technologies

    No answers on this topic

    Scalability

    Acronis

    The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.
    Read full review

    Dell Technologies

    No answers on this topic

    Return on Investment

    Acronis

    • Every times you restore a file, you see the value and the ROI of backup.
    • Backup is a great protection against ransomware, you can always restore files that has been infected.
    • When you want to go back in previous version of files, it can be life saver.
    Read full review

    Dell Technologies

    • We were able to immediately discontinue our remote tape storage and TBU maintenance.
    • Reduced backup footprint in the data center.
    • It is costly to expand so buy it with a purpose.
    Read full review

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