Acronis Cyber Protect Cloud (now Acronis Cyber Platform) vs. ManageEngine Application Control Plus

The services are easy to learn and manage. The support team is very competent and resolves my issues that come s up easily. As a business partner, they are proactive in offering solutions and help to improve what we are doing. They are always there for engineering solutions that we are not sure how to do.

It works great if you want to run an application as an admin. We did find out that it will not work, or at least we cannot get it to work for users that need to change the IP address on their endpoint to connect to a traffic light. So far those users are still admins until we can figure it out

Incentivized

Invited by the Vendor

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• Local backup to local encrypted and protected hard drives
• Cloud backups of files, folders, or entire machines
• Vulnerability assessment of systems
• Antivirus and content filtering
• Remote control of systems
• Integration with Connectwise and other RMM and MSP tools
• Replacement that's better than Dropbox or Google drive

Incentivized

Independently Invited by TrustRadius

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• Console built well and easy to understand
• Support is awesome
• Pulls in the exe information so that it is easy to allow the application to be ran as an admin

Incentivized

Invited by the Vendor

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• The website is pretty slow and will kick you off sometimes. I know they are working on this. For now, this is the biggest problem we have with Acronis.
• Their support team isn't great. It can take a while to get an issue resolved, although issues do not happen frequently.

Incentivized

Invited by the Vendor

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• The agent on the endpoint will sometimes fail to install or it will get corrupted. Nothing in the console that we can find tells us that there is an issue
• Create an agent that also works with the other products that you sell. If we have more than one product there is a chance that it may not work
• I really do not have a 3rd. This is a really good product

Incentivized

Invited by the Vendor

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They recently raised the pricing for backup usage and our price has nearly doubled. It is still lower than some other vendors, but we might review other options before renewing next year.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The platform is quite intuitive and centralizes many functions into a single console, which facilitates the daily management of all clients. However, some sections—such as the RMM, security audit reports, or the Awareness service—could be more comprehensive to enhance the overall experience. La plataforma es bastante intuitiva y centraliza muchas funciones en una sola consola, lo que facilita la gestión diaria de todos los clientes. Sin embargo, algunos apartados como el RMM o los informes de auditoría de seguridad o el servicio de Awareness podrían ser más completos para mejorar la experiencia general.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

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Extremely easy to use. Once we had a good idea of how it worked we had it up and running in about 2 weeks. It did take us nearly 9 months to get it installed and fully operational on all users endpoints that needed it. My admin on the team that runs the software loves it.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Support has been helpful when we have had to reach out. We have not had to contact support that much so I do not have much feedback on them. I met the support team at the Cyber Summit and they are all very nice, smart individuals.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Everything just worked when we were setting the system up.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Price! All the services have low entry points and then hit you with big fees. Acronis Advanced Backup provides better management and control of your cost then the other services we evaluated. We have tested a number of solutions not on the list that have are price competitive, but the support was lacking.

ME has many more applications that are in the database that will work. The cost was also much cheaper that is until we confronted the other vendor about us finding another product. At that point it was too late. We own other ME products and have found success in all of them

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• We have been able to further develop our customerbase and and more MSP as our partners
• Overall the recurring revenue coming from Acronis, will help us to increase revenue and margin, without investing in new hardware and save on energy-cost.
• It is time consuming to implement Acronis into our system and train our employees. With this there is also cost involved, but we believe in the long-term investements we make here.

• This product will help us better secure our environment. That alone is a huge cost savings
• We have allowed users that were admins to still be able to install some software on their endpoints without having admin rights on the whole endpoint
• This product has woke up some in the department to look for applications that do not require admin rights.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info