What users are saying about

Actionspace

3 Ratings

Changepoint

15 Ratings

Actionspace

3 Ratings
Score 9 out of 101

Changepoint

15 Ratings
Score 5 out of 101

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Likelihood to Recommend

Actionspace

When you have many projects with different people on them Actionspace is well suited to handle that
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Changepoint

Changepoint is well-suited for consulting firms and other companies that charge clients for their time and have a need for significant project-management capabilities along with reporting and invoicing. It is not well-suited for companies that want a more basic solution to time reporting and expense reimbursement. The key questions to ask during the selection process revolve around this basic question: how are you going to use this software? Though it has a lot of functionality, the learning curve is steep and basic functionality is not as easy as one would expect.
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Feature Rating Comparison

Project Management

Actionspace
6.9
Changepoint
Task Management
Actionspace
8.0
Changepoint
Resource Management
Actionspace
4.0
Changepoint
Gantt Charts
Actionspace
7.0
Changepoint
Scheduling
Actionspace
5.0
Changepoint
Workflow Automation
Actionspace
6.0
Changepoint
Team Collaboration
Actionspace
6.0
Changepoint
Support for Agile Methodology
Actionspace
6.0
Changepoint
Support for Waterfall Methodology
Actionspace
7.0
Changepoint
Document Management
Actionspace
7.0
Changepoint
Email integration
Actionspace
7.0
Changepoint
Mobile Access
Actionspace
8.0
Changepoint
Timesheet Tracking
Actionspace
9.0
Changepoint
Change request and Case Management
Actionspace
8.0
Changepoint
Budget and Expense Management
Actionspace
8.0
Changepoint

Professional Services Automation

Actionspace
8.0
Changepoint
Quotes/estimates
Actionspace
8.0
Changepoint
Invoicing
Actionspace
8.0
Changepoint
Project & financial reporting
Actionspace
8.0
Changepoint
Integration with accounting software
Actionspace
8.0
Changepoint

Pros

  • User customization for each individual and their responsibilities
  • Great support staff and update capabilities
  • You can see the early stages of the project and see it through in a clean and organized way
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  • Changepoint has significant reporting capabilities, though of course, the data that comes out is only as good as the data that goes in. I enjoy being able to use the standard reports to understand exactly how much a project has cost us and to compare it to how much we are charging. This allows us to more accurately set our prices. Though we have not used the report designer capability, I understand that custom reports can be designed with relative ease.
  • Changepoint has a versioning capability for changes made to user profiles in the system manager, which I find particularly helpful. As a non-power user, it is valuable to be able to see what changes I have made to various profiles so that I can troubleshoot a problem down the line.
  • Changepoint has significant functionality well beyond the features that we are currently using, and for this reason, I think it is affordable and a good deal. Particularly if your organization is interested in dedicating the time and resources into using all of the features around project planning, resource allocation, etc., the price is well worth the value.
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Cons

  • Sometimes anyone who has touched a project still receive notification even if they don't need it
  • Having to manually enter information from other areas
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  • In general, I've found the product to be very slow. Our company has done everything possible with connections and server space to accommodate. However, the product takes about 5 seconds to save a screen. It takes about 7 seconds to open up a worksheet. It takes about 5 seconds to initialize a change on a worksheet. All those seconds really add up, especially when you know exactly what you need changed and you're just waiting on the system to process. This slowness has been apparent and cumbersome from the start and will continue to be a major disappointment.
  • Entering expenses (travel expenses, reimbursements) in the system is okay. It's not incredibly user-friendly, but it's doable. However, the part that is not intuitive is when you have a rejected expense, or when an expense is waiting for approval, or when you need to redo an expense -- it's pretty much a free-for-all with how you need to handle those. There's not a good flow or step by step process for expenses that are rejected, approved, in limbo, or entered-expenses ready to be turned into an expense report. This is frustrating.
  • I use PSA for Project Management tracking. I think Changepoint PSA is a huge system that can encompass a lot as far as wearing many hats for a company's business needs. However, it's not a good solution for either task management or Project Management. It does not track tasks intuitively nor does it make my Project Management any faster. Also, is a lot of tracking in my PM world where I need to enter notes on reports or update the status with a notation -- that cannot be done in PSA (at least with how we have it setup right now). I work very quickly, with many small ever-changing tasks, through my projects and being consistently slowed down by entering data or waiting on data to change is a major sore spot.
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Likelihood to Renew

No score
No answers yet
No answers on this topic
Changepoint7.6
Based on 10 answers
Changepoint, tightly integrated with Microsoft Project, provides a quality professional services automation solution.
Robert Goodman profile photo

Usability

No score
No answers yet
No answers on this topic
Changepoint8.0
Based on 1 answer
It could be more intuitive and user friendly.
Meloni Mockerman profile photo

Alternatives Considered

No answers on this topic
Changepoint was selected for its cost and what it can do. I was not involved in the decision to purchase Changepoint, but it appears to be a good decision.
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Return on Investment

  • ROI
  • tracking
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  • I am a PM, so I do not know, nor can I speak to ROI.
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Pricing Details

Actionspace

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Changepoint

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details