TrustRadius
Changepoint Review 9 of 14
"IT Company's Users Review of Changepoint"
https://www.trustradius.com/project-portfolio-management-ppmChangepointUnspecified3.716101
Meloni Mockerman profile photo
January 14, 2014

"IT Company's Users Review of Changepoint"

Score 8 out of 101
Vetted Review
Verified User
Review Source

Software Version
Version 2012 (16.01.119.000)

Overall Satisfaction

We use CP to track our projects and engineers' billable/non-billable hours as well as expenses. All use it to track unbilled services.
  • CP allows you to run many various reports on the information you enter.
  • CP allows you to specify which users are allowed access to different areas of the program. So not every employee can access all the information.
  • There are so many areas you can utilize in CP. Sales, Resources, Projects, Companies, Expenses, Timesheets
  • Changepoint could be more user friendly. Sometimes you have to tab from field to field instead of using the enter key like you would with most programs.
  • Some fields you can't access just by clicking on them.
  • I'm only a user so I have no idea what the company paid for the program so I can't tell you what the ROI is.
We've used it for 7 years so i assume they will continue to renew the license.
It is a great tool for tracking projects progress. Tracks billable/non-billable hours as well as expenses.

Usability

It could be more intuitive and user friendly.
ProsCons
Like to use
Technical support not required
Well integrated
Feel confident using
Slow to learn
Cumbersome
Lots to learn
  • running reports
  • moving from field to field and entering information is sometimes difficult