Item: Planview ChangePoint
Rating: 8
Author: Meloni Mockerman

Overall Satisfaction

We use CP to track our projects and engineers' billable/non-billable hours as well as expenses. All use it to track unbilled services.

CP allows you to run many various reports on the information you enter.
CP allows you to specify which users are allowed access to different areas of the program. So not every employee can access all the information.
There are so many areas you can utilize in CP. Sales, Resources, Projects, Companies, Expenses, Timesheets

Changepoint could be more user friendly. Sometimes you have to tab from field to field instead of using the enter key like you would with most programs.
Some fields you can't access just by clicking on them.

I'm only a user so I have no idea what the company paid for the program so I can't tell you what the ROI is.

We've used it for 7 years so i assume they will continue to renew the license.

It is a great tool for tracking projects progress. Tracks billable/non-billable hours as well as expenses.

Usability

It could be more intuitive and user friendly.

Pros	Cons
Like to use Technical support not required Well integrated Feel confident using	Slow to learn Cumbersome Lots to learn