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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Synology Active Backup Suite

    Score8.6 out of 10
    N/ASynology Active Backup Suite is software that allows users to consolidate backup tasks for physical servers, file shares, virtual machines, and SaaS applications. It also allows users to replicate and archive data to remote servers or public cloud and can rapidly restore files, entire machines, or VMs. Active Backup Suite is license-free and available on compatible Synology NAS models. Data Backup Integrated backup solution for personal computers, physical…N/A

    CrashPlan

    Score6.8 out of 10
    N/ACrashPlan® provides secure, scalable, and straightforward endpoint data backup, to help organizations recover from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware, or an as-of-yet-undiscovered calamity.

    $8

    per month per user

    Pricing
    Synology Active Backup SuiteCrashPlan
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Synology Active Backup SuiteCrashPlan
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing.
    More Pricing Information
    Community Pulse
    Synology Active Backup SuiteCrashPlan
    Considered Both Products
    Synology
    No answer on this topic
    CrashPlan
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    11 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    11 Answers
    Features
    Synology Active Backup SuiteCrashPlan
    Data Center Backup
    Comparison of Data Center Backup features of Synology Active Backup Suite and CrashPlan
    Feature
    Synology Active Backup Suite
    9.4
    3 Ratings
    9% above category average
    CrashPlan
    8.3
    1 Ratings
    3% below category average
    Universal recovery8.62 Ratings9.01 Ratings
    Instant recovery8.32 Ratings9.01 Ratings
    Recovery verification10.02 Ratings9.01 Ratings
    Multiple backup destinations10.01 Ratings8.01 Ratings
    Incremental backup identification10.02 Ratings7.01 Ratings
    Backup to the cloud10.01 Ratings8.01 Ratings
    Deduplication and file compression10.03 Ratings00 Ratings
    Flexible deployment8.32 Ratings8.01 Ratings
    Management dashboard10.03 Ratings9.01 Ratings
    Platform support9.33 Ratings8.01 Ratings
    Retention options8.63 Ratings9.01 Ratings
    Encryption9.32 Ratings00 Ratings
    Business application protection00 Ratings7.01 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Synology Active Backup Suite and CrashPlan
    Feature
    Synology Active Backup Suite
    9.2
    3 Ratings
    8% above category average
    CrashPlan
    8.0
    1 Ratings
    6% below category average
    Continuous data protection9.33 Ratings10.01 Ratings
    Replication9.32 Ratings8.01 Ratings
    Operational reporting and analytics9.02 Ratings00 Ratings
    Multi-location capabilities9.72 Ratings00 Ratings
    Ransomware Recovery8.62 Ratings6.01 Ratings
    Best Alternatives
    Synology Active Backup SuiteCrashPlan
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    Acronis Cyber Protect
    Score8.7 out of 10
    Medium-sized Companies
    Carbonite by OpenText
    Score7.1 out of 10
    Carbonite by OpenText
    Score7.1 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    Druva Security Cloud
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Synology Active Backup SuiteCrashPlan
    Likelihood to Recommend
    9.6
    (4 ratings)
    6.7
    (84 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.9
    (2 ratings)
    Usability
    9.4
    (4 ratings)
    9.0
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.7
    (2 ratings)
    User Testimonials
    Synology Active Backup SuiteCrashPlan
    Likelihood to Recommend
    Synology
    Synology Active Backup Suite is well suited for machines running in the same network due to the setup being easier config as well as the network transmission speed. Through the internet is also possible to make a backup but you would be limited to the internet upload speed of your ISP. I believe it is less appropriate to complex networks with several jumps due to configuration.
    Incentivized
    Read full review
    CrashPlan
    Individuals (SOHO), families and SMBs, who have a tight budget for offsite critical company data backup are well suited to this product. Especially if you want your data to be hosted locally (Australia in our case). Larger companies, with higher requirements and budgets would be better served elsewhere. Especially when you consider the poor technical support. Although, to be fair, their poor support may just be issues with their Pro/SMB products, as opposed to their enterprise products. However, if that is the case it's a pretty poor show/indicator still.
    Read full review
    Pros
    Synology
    • intuitive UI for both managing backups and restore jobs.
    • Compression and deduplication, to reduce to storage needs and costs.
    • Easy to install and setup backup agent on windows, linux and of course synology
    Read full review
    CrashPlan
    • Code42 is the most affordable backup system offering unlimited storage that I could find. I came from SOS Online Backup, which I ultimately decided to drop after my monthly rate for their unlimited plan increased by 20x.
    • With Code42's unlimited storage option, I don't have to worry about the fact that my backups are significant in space. As a photographer with thousands of images at stake, I need to run large backups often.
    • Code42 runs continuously and silently in the background of my desktop computer. It is truly "set and go", so I don't have to think about it when I'm away. It runs until the designated drive has been fully backed up to my cloud storage. It will then automatically email me once the backup is complete (or, it will email me if it encounters any errors).
    • Customer service is above par. Anytime I need help, a chat agent is available (chat is my communication preference), they are always friendly, and go above and beyond to resolve my needs.
    Incentivized
    Read full review
    Cons
    Synology
    • Can't think of any currently.
    Incentivized
    Read full review
    CrashPlan
    • The CrashPlan program installed on your computer is Java-based vs. a native application. While this makes development for CrashPlan easier, there are a lot of drawbacks to Java programs including more resources usage, less stability, and overall more clunky interface.
    • While this was also in the Pros category - CrashPlan is an extremely powerful and flexible program, which adds a great deal of complexity. Setting up CrashPlan isn't always a simple procedure, and depending on the complexity of your backup set, can take a while to tinker around with the settings to get everything to work properly.
    • The CrashPlan desktop program consists of a Java program front end, as well as a backend service - there are times when the backend service will crash, and the front end Java program will refuse to load. Typically, restarting the service or restarting the computer will resolve the issue, but sometimes more in-depth troubleshooting is required.
    • Perhaps one of the biggest downsides to CrashPlan is its price - at $10/month/computer CrashPlan is more than double the price of some existing backup services such as Backblaze (priced at $50/year/computer). To add salt to the wound, about a year and a half ago, CrashPlan discontinued their consumer options - which were very reasonably priced at $60/year for a single computer or a family plan priced at $150/year for up to 10 computers. When these options were discontinued, the cost of backing up with CrashPlan was effectively doubled for the same feature set.
    • Along with the previous example, CrashPlan had the option to back up to a remote machine on a different network with a free Crashplan account. This option was eliminated when the consumer line of services were discontinued.
    • While the backup service provided by CrashPlan are still first in class, the above two controversial changes have broken some trust between CrashPlan and its clients.
    Read full review
    Likelihood to Renew
    Synology
    No answers on this topic
    CrashPlan
    No other product works as well.
    Read full review
    Usability
    Synology
    It's easy of use and deployment
    Incentivized
    Read full review
    CrashPlan
    Overall, it is simple to use, lightweight, and effective.
    Incentivized
    Read full review
    Support Rating
    Synology
    No answers on this topic
    CrashPlan
    Friendly and knowledgeable support team available to assist with this product. Code 42 (formerly CrashPlan) offers unlimited storage options for reasonable costs, so you really can't go wrong with this product. They have been a reliable resource for our company, and I would recommend to others looking for an easy setup with unlimited storage.
    Incentivized
    Read full review
    Implementation Rating
    Synology
    No answers on this topic
    CrashPlan
    Very easy to follow the install guide.
    Read full review
    Alternatives Considered
    Synology
    Synology Active Backup Suite is more user friendly than TrueNAS and setting up all the environment for a Raspberry Pi system, its plug and play makes all the setup less complicated and the configuration more manageable. While TrueNAS is a great enterprise solution with a great community and Raspberry PI is complete open source and do it yourself, Synology Active Backup Suite offers the best of both worlds with and easy to use and upgrade with enterprise and small business options.
    Incentivized
    Read full review
    CrashPlan
    Unitrends is our primary backup solution here at my place of employment, and I have no complaints. It does on-prem backups to a storage pool and with that, we chose not to also use Unitrends could storage as the cost was pretty high. Crashplan has a low cost and we were familiar with it. We found a great fit for Crashplan at a remote office with a web server, file share server, and a Domain Controller in addition to the Unitrends solution there. I also set up CrashPlan for a nonprofit org, as well as a Health foods store. I felt like I could stand behind the CrashPlan solution with my experience with it, in places like these where every dollar mattered.
    Incentivized
    Read full review
    Return on Investment
    Synology
    • Cut down on Veeam costs, for non-critical infrastructure.
    • No monthly or recuring costs due to no subscription or cloud fees
    • Easy to use and installation, doesn’t require outside consultations or experts to install and setup.
    Read full review
    CrashPlan
    • Tremendous cost savings as the amount of data you backup doesn't impact cost. One flat rate!
    • Implementation time was minimal and requires little to no maintenance. Since installation, I've not had to correct or fix any issues. It just works.
    • We opted to supplement Code42 with another solution that allowed us to backup data to a local repository due to the amount for data that changes in our firm.
    Incentivized
    Read full review
    ScreenShots

    Synology Active Backup Suite Screenshots

    Screenshot of Active Backup for Business PC interface

    CrashPlan Screenshots

    Screenshot of Dashboard – Endpoints Backup, Shows: Active users, assets, completed restores, total data backed up, and users without active assets.Screenshot of Dashboard – OneDrive for Business
This screen tracks backup performance for OneDrive for Business.
Metrics: Active users, active assets, users with completed backups, assets not protected (0%), and total backup size (321.45 MB).
Reports include Data Protection Scorecard, Asset Assignment, and Capacity Savings.Screenshot of Dashboard – Microsoft Exchange
This screen presents Microsoft Exchange backup overview.Screenshot of Dashboard – SharePoint Online
This view shows backup activity for SharePoint Online.