ActiveBatch Workload Automation vs. ServiceNow Orchestration

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ActiveBatch Workload Automation
Score 8.8 out of 10
N/A
ActiveBatch from Advanced Systems Concepts in New Jersey is IT workload automation software.N/A
ServiceNow Orchestration
Score 8.9 out of 10
N/A
ServiceNow® Orchestration automates IT and business processes for operations management. It includes Password Reset, Client Software Distribution, and activity packs. The solution is designed to support IT administrators, helping to reduce tasks, improve productivity, and automate and accelerate processes.N/A
Pricing
ActiveBatch Workload AutomationServiceNow Orchestration
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ActiveBatch Workload AutomationServiceNow Orchestration
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
ActiveBatch Workload AutomationServiceNow Orchestration
Top Pros

No answers on this topic

Top Cons

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Features
ActiveBatch Workload AutomationServiceNow Orchestration
Workload Automation
Comparison of Workload Automation features of Product A and Product B
ActiveBatch Workload Automation
9.6
22 Ratings
16% above category average
ServiceNow Orchestration
8.2
2 Ratings
0% above category average
Multi-platform scheduling9.620 Ratings9.01 Ratings
Central monitoring9.622 Ratings7.02 Ratings
Logging9.621 Ratings9.02 Ratings
Alerts and notifications9.622 Ratings8.02 Ratings
Analysis and visualization9.721 Ratings8.01 Ratings
Application integration9.621 Ratings8.01 Ratings
Best Alternatives
ActiveBatch Workload AutomationServiceNow Orchestration
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Apache Airflow
Apache Airflow
Score 8.2 out of 10
ActiveBatch Workload Automation
ActiveBatch Workload Automation
Score 8.8 out of 10
Enterprises
Redwood RunMyJobs
Redwood RunMyJobs
Score 9.3 out of 10
Redwood RunMyJobs
Redwood RunMyJobs
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ActiveBatch Workload AutomationServiceNow Orchestration
Likelihood to Recommend
9.6
(23 ratings)
8.5
(2 ratings)
Usability
8.4
(2 ratings)
-
(0 ratings)
Support Rating
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
ActiveBatch Workload AutomationServiceNow Orchestration
Likelihood to Recommend
Redwood Software
Any large business or organisation that wants to manage their workload effectively and with the least amount of room for error might choose the ActiveBatch Automation tool. Being a consultant I feel that It aids in task automation and has the flexibility to change in response to varying company requirements. It helps to save huge time by doing all the repetitive tasks on daily basis. During the patching activity the schedulers can be stopped. It also help by alerting us if any system/job is down so that SLA can be saved. Overall ActiveBatch Automation stands as a dependable cornerstone for ensuring the seamless operation of our tasks.
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ServiceNow
Servicenow should be particulary used by large companies, or companies that have a lot of large customers. But be aware to have a look at your own demands. If your a company that is not bigger than 250 employees, you should have a look at other ITSM tools.
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Pros
Redwood Software
  • Businesses can use ActiveBatch to plan tasks based on parameters like frequency, dependencies, and the time of day. By automating typical actions like backups and data transfers, businesses can make sure that crucial operations go off without a hitch.
  • Multiple systems and apps can be used in complicated workflows that ActiveBatch can automate. For instance, it can automate a workflow for processing orders from beginning to end, from the customer order through inventory control and delivery through the processing of invoices and payments.
  • Files can be sent between many platforms and systems safely with ActiveBatch. Transfers to cloud-based storage systems like Amazon S3 and Microsoft Azure are also included in this. SFTP and FTP transfers are also included.
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ServiceNow
  • Ticket submission.
  • Issue progress.
  • Technical issue resolving.
  • Email notifications.
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Cons
Redwood Software
  • On RARE occasions, have seen scheduling properties changed that don't take effect.
  • Simpler to understand/more robust reporting options would be nice to have.
  • Maybe I'm missing something, but why doesn't the Instances view show completion time? Just execution time and duration.
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ServiceNow
  • GUI for customers can be improved
  • Workflow designer has hick ups now and then
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Usability
Redwood Software
We can easily add new plans/jobs in our batch schedules. Also, coordination with reporting and QA jobs is simple to do. Building schedules, restarting jobs, triggering dependencies is easy to understand. The system is very stable and allows us to easily see overall processing times.
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ServiceNow
No answers on this topic
Support Rating
Redwood Software
My colleague contacted them directly, I only know hearsay on this but it was not good.
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ServiceNow
No answers on this topic
Alternatives Considered
Redwood Software
The workload automation solution is based on the specific needs of an organization, as well as the features, capabilities, and costs of various solutions. A thorough evaluation process and consideration of these factors can help ensure the selection of a solution that aligns with overall business objectives and meets the specific needs of the organization.
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ServiceNow
Reporting, selections of Servicenow is much better than TOPdesk. Complex workflows can be build CI's and their dependencies are simple to configure
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Return on Investment
Redwood Software
  • I have not run numbers to determine hard impact, but a quick estimate is that at least one job is running for a average of about 6 hours per day - that 6 hours, if done by hand, would equate to about 30 - 40 hours per day (and in some cases, could not be duplicated manually, as the job repeats faster than a person could accomplish one cycle.)
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ServiceNow
  • Manage IT issues.
  • Log multiple tickets.
  • Comprehensive platform for entire bank.
  • Helps effectively solve hundreds of issues by prioritizing them.
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ScreenShots