TrustRadius

ServiceNow Orchestration

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ServiceNow Orchestration
Score 8.9 out of 10
N/A
ServiceNow® Orchestration automates IT and business processes for operations management. It includes Password Reset, Client Software Distribution, and activity packs. The solution is designed to support IT administrators, helping to reduce tasks, improve productivity, and automate and accelerate processes.N/A
Pricing
ServiceNow Orchestration
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
ServiceNow Orchestration
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
ServiceNow Orchestration
Considered Both Products
ServiceNow Orchestration
Verified User
Professional
Chose ServiceNow Orchestration
Reporting, selections of Servicenow is much better than TOPdesk.
Complex workflows can be build
CI's and their dependencies are simple to configure
Features
ServiceNow Orchestration
Workload Automation
Comparison of Workload Automation features of Product A and Product B
ServiceNow Orchestration
8.2
2 Ratings
0% above category average
Multi-platform scheduling9.01 Ratings
Central monitoring7.02 Ratings
Logging9.02 Ratings
Alerts and notifications8.02 Ratings
Analysis and visualization8.01 Ratings
Application integration8.01 Ratings
Best Alternatives
ServiceNow Orchestration
Small Businesses

No answers on this topic

Medium-sized Companies
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Apache Airflow
Score 8.5 out of 10
Enterprises
Redwood RunMyJobs
Redwood RunMyJobs
Score 9.4 out of 10
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User Ratings
ServiceNow Orchestration
Likelihood to Recommend
8.5
(2 ratings)
User Testimonials
ServiceNow Orchestration
Likelihood to Recommend
ServiceNow
Servicenow should be particulary used by large companies, or companies that have a lot of large customers. But be aware to have a look at your own demands. If your a company that is not bigger than 250 employees, you should have a look at other ITSM tools.
Verified User
Anonymous
Read full review
Pros
ServiceNow
  • Ticket submission.
  • Issue progress.
  • Technical issue resolving.
  • Email notifications.
Megan Baak | TrustRadius Reviewer
Megan Baak
Banking Officer, Client Experience Process Coordinator
Read full review
Cons
ServiceNow
  • GUI for customers can be improved
  • Workflow designer has hick ups now and then
Verified User
Anonymous
Read full review
Alternatives Considered
ServiceNow
Reporting, selections of Servicenow is much better than TOPdesk. Complex workflows can be build CI's and their dependencies are simple to configure
Verified User
Anonymous
Read full review
Return on Investment
ServiceNow
  • Manage IT issues.
  • Log multiple tickets.
  • Comprehensive platform for entire bank.
  • Helps effectively solve hundreds of issues by prioritizing them.
Megan Baak | TrustRadius Reviewer
Megan Baak
Banking Officer, Client Experience Process Coordinator
Read full review
ScreenShots