Adobe Acrobat vs. DocuXplorer

I am able to create documents, even ones that need signatures and updating from the other party and I know without a doubt that they will able to open and sign/edit if necessary. It is nice to be able to rely upon a piece of software that I know will work

Incentivized

• OCR on scanned documents actually works well for standard business docs; it makes old vendor contracts searchable without manual retyping.
• Page organization is genuinely useful, helping with merging, reordering, and splitting PDFs in one place without needing a separate tool or script.
• Editing PDFs you didn't create without breaking the original formatting works more reliably than anything else.

Incentivized

• The UI is awkward to navigate in professional workflows.
• Major UI changes are much too frequent, which affects productivity adversely even when the changes are "improvements." Muscle memory is a thing.
• The new AI features tend to be intrusive and distracting if you turn them on, and there are better alternatives for document summary and analysis.

Incentivized

Adobe Acrobat works seamlessly with the other Adobe products we use that are industry-standard. We will certainly continue to use Adobe InDesign, Photoshop, and Illustrator, meaning it will always be convenient to work seamlessly with Adobe Acrobat for our organization. We are happy with the performance of Acrobat and it's meets our expectations.

Incentivized

We have not experienced any major problems using Adobe Acrobat within our company. We use a variety of computer devices, and it works well on all machines. The only minor issues we have had occur have been the software getting "hung up" during some printing tasks and conversion tasks, but these sorts of inconveniences have been few and far between.

Incentivized

We have not had availability issues with Adobe Acrobat, or at least none that I am personally aware of. Some may encounter crashes of the software during outages of electricity in their city or neighborhood, which no one can plan for, but with generators in our organization, we have been lucky not to have outages

Incentivized

One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.

Incentivized

For a while, Acrobat DC crashed pretty frequently. I contacted Adobe Acrobat support about the problem. At first support was unable to provide a solution. After about a month Adobe's software engineers provided a fix. I just wish it had taken less than a month to solve the problem.

Incentivized

Answered basic questions.

Incentivized

I was not involved with the implementation process, so I cannot answer this question. However, when it was installed on my computer system, they did so virtually. I just sat there while they took control of my computer over the network and watch them install it, lickety split

Incentivized

I don't know if it's the many years of experience I have using Adobe Acrobat or that they just seem to evolve along with the industry, the other programs I have tried (not by choice) just don't seem to have the abilities I have found and used with Adobe Acrobat.

Incentivized

I am not responsible for sales or purchasing

Incentivized

I find that many users aren't aware of many features of the software they use, nor may they be comfortable with learning multiple-step processes. For the simplest of PDF purposes (scanning, downloading, exporting), it gets a thumbs-up. For anything involving electronic signatures, meh--causes eyes to glaze over, or forgetting what all is involved.

Incentivized

• Again, the ability to make multiple versions of a PDF has helped speed up getting them to the warehouse and making it easier to print for them!
• In marketing, there are multiple uses of Adobe Acrobat where it speeds up our process making us more efficient.

Incentivized