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If you don't have Adobe Acrobat DC, you're doing it wrong
May 01, 2019

If you don't have Adobe Acrobat DC, you're doing it wrong

Daniel Epstein | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Acrobat DC

My team of analysts uses the professional version of Adobe Acrobat, specifically for the additional capabilities it has to redact documents, as well as convert faxes and scans into PDFs. As we deal with national datasets and then have to report to individual health plans at various intervals, being able to redact information from a central report to tailor it to the individual health plans allows us to save time as well as maintain HIPAA compliance.
  • Adobe Acrobat works particularly well with opening documents quickly and not having compatibility issues with various sources of documents.
  • Also, if you do not need some of the more advanced features that the more expensive professional version provides, there are free or less expensive versions that better suit your needs. that flexibility is welcome
  • The UI of zooming into documents that might have smaller font or unclear information is very helpful, and generally, anyone can sit down and figure out how to work the program with very little training. It's very intuitive.
  • Since there are many different versions, I would like some sort of pop up while downloading to display the various versions and which on you are currently requesting, to compare. much like how Amazon will show the product you are looking at, and below that it will show other products from the same line that offer different features.
  • I'm not sure if this option already exists, but some form of customer service attached to a button in the program. If you were stuck, you could click the button and be immediately connected with customer service.
  • Being able to redact reports means we no longer have to create individual reports in addition to the consolidated one. That saves us time and manpower
  • Being able to select the professional version only for those who need the extra capabilities saves us money. A "Once size fits all" approach would not have been helpful.
  • Having such a vast list of compatibility means we only need one program instead of 3 or 4 that add up to the needs of our business.
Adobe Acrobat is more of an every day program that is continually used, whereas Nintex platforms are more of a "once and a while" burst of activity. But both together lead to more efficiency and automation of menial tasks. Additionally, it allows for flexibility depending on the task at hand, allowing for more creative solutions.
One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.
Every time I think of something I need to accomplish, whether it be creating a form that has fillable boxes, or converting one type of file to another, Adobe Acrobat can perform that function, and with a minimum of research necessary on deciphering how to accomplish the task. Just having features but being too hard to use can sink a program, and luckily this program is easy but capable.
The only reason I put a 9 instead of a 10 is that there ARE different versions, so you have to do a little research to decide which one is right for you. But once you make that decision, there are no compatibility issues that I've ever experienced. If anything doesn't work with Acrobat, it means the file is dead.
Adobe Acrobat DC is necessary and well suited for professionals who receive multiple PDFs from various sources, and need a program to view those. Depending on the version, the option to redact info and covert non-PDFs to PDFs is also very necessary. Less appropriate situations for needing this program would be graphic designers, as photoshop would have similar capabilities. having the capabilities of photoshop as an expectation and then opening up adobe acrobat usually leads to disappointment at Adobe's limitations.