Powerful feature set
Updated June 16, 2022

Powerful feature set

Bradley Pearce | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Acrobat DC

I use Adobe Acrobat DC every day. Adobe Acrobat DC is a powerful tool for working with pdf (image) files. The first tool I use frequently is the OCR conversion tool. This tool makes the images readable as if they were text files instead of image files. After running OCR, I can run word searches within the imaged document. Using Adobe Acrobat DC's OCR feature also makes using Spotlight a useful tool for identifying a file that contains a certain word or phrase. The OCR conversion tool also allows me to convert a pdf file into a Word, Excel, or TXT file. I find I get better results if I convert a pdf into a TXT file and then import the text into a Word document. Another useful tool, but not for regular purposes, is the redaction tool. I use the redaction tool to clean up pdfs that are "images of images."
  • Scan documents for saving as pdf files
  • OCR conversion of image (pdf) files
  • Creating text documents from scanned documents
  • Combining images into one file
  • The Adobe Acrobat DC file comparison tool lags behind the file comparison tool found in Word
  • OCR speed could be improved
  • The pdf-to-Word and pdf-to-Excel tools frequently don't work due to formatting put in the output file by Adobe Acrobat DC.
  • The PreFlight tool seems a little buggy. Sometimes it works without a hitch, other times I have to try the process several times to get a document in good order.
  • The Enhance tool sometimes makes the resulting file (pdf) look markedly worse than the original. Enhancement should not cause text to become blurry.
  • Converting Word and Excel files to pdf
  • OCR
  • Redaction
  • Creating a Rich Text Format file from a pdf
  • Adobe Acrobat DC saves me money by giving me the ability to search within documents without having to pay a third-party vendor to OCR the document
  • Adobe Acrobat DC saves me time because its OCR function works significantly faster than the OCR functions of third-party vendors which OCR documents in the cloud.
  • Adobe Acrobat DC saves me time by allowing me to convert pdf or Word documents into forms.
Adobe Acrobat DC is still the best pdf platform available.
I rely on Adobe's adherence to its security features because I use Adobe Acrobat DC to provide legal services to clients. Client confidentiality is a must, and this means that I have to ensure that client documents -- including pdfs -- are secure. Acrobat has met these requirements for years now.
ABBYY FineReader promises better OCR recognition, but Finereader for Mac doesn't do 1/3 of the things that Adobe Acrobat DC does. It fails to meet my needs. Readdle PDF Expert is a fine product, but still, a lightweight compared to Acrobat DC. Using PDF Expert after using Adobe Acrobat DC is like going from a modern fighter jet to a WW I-era biplane. Both fly, the modern fighter jet, is faster and more useful.

Do you think Adobe Acrobat delivers good value for the price?


Are you happy with Adobe Acrobat's feature set?


Did Adobe Acrobat live up to sales and marketing promises?


Did implementation of Adobe Acrobat go as expected?


Would you buy Adobe Acrobat again?


Adobe Acrobat DC works flawlessly for converting Word documents and Excel files to pdfs. It also does a good job with OCR and is in my workflow when I add documents from clients into my data management system.

Evaluating Adobe Acrobat DC and Competitors

  • Price
  • Product Features
  • Product Usability
  • Prior Experience with the Product

Adobe Acrobat DC Support

For a while, Acrobat DC crashed pretty frequently. I contacted Adobe Acrobat support about the problem. At first support was unable to provide a solution. After about a month Adobe's software engineers provided a fix. I just wish it had taken less than a month to solve the problem.
Good followup
Knowledgeable team
Problems get solved
No escalation required
Support understands my problem
Support cares about my success
Quick Initial Response
Slow Resolution
Difficult to get immediate help
No. I have a subscription to Adobe Acrobat DC, not a stand alone installation.
Yes - It took about a month to get the bug fixed. Once fixed, though, I've had no problems with Acrobat DC.

Using Adobe Acrobat DC

Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
Do not like to use
  • Conversion of a document from Word format to pdf
  • OCR recognition within a document
  • Pre Flight at times can be buggy
  • Redaction is sometimes buggy