Adobe Acrobat vs. Dynamic Web TWAIN

Adobe is extremely easy to use. From the first time I tried it, the learning curve was not difficult. Some of the new features were easy to learn and use. The best part is that I use it all day for just about everything. My favorite thing is that it lets me edit, sign, and send documents.

Incentivized

• It combines files extremely well and easy.
• Digital Signing makes life so much easier.
• When scanning from printers into our system, PDF format is invaluable.
• We use it in conjuction with AutoBatch, AutoMassSecure, and AutoSplit for document processing. Other formats would not work as well as PDF and Adobe Acrobat, since these are Adobe Acrobat plug-ins.
• For our tax programs such as CCH Axcess and Engagement, it would beautifully in conjunction with tax returns. We actually scan paper returns and they are converted by CCH Scan into PDF Format for many uses!

Incentivized

• The app feels heavy
• Sometimes after converting or organizing a file, it take a lot of time to prepare to save
• Opening a file feels heavy and sluggish
• Need ability to convert JPG or PNG images to texts in multiple languages
• Creating an editable formats should be more precise and less messed up

Incentivized

Adobe Acrobat works seamlessly with the other Adobe products we use that are industry-standard. We will certainly continue to use Adobe InDesign, Photoshop, and Illustrator, meaning it will always be convenient to work seamlessly with Adobe Acrobat for our organization. We are happy with the performance of Acrobat and it's meets our expectations.

Incentivized

I would say overall, the product is great and as someone who has used it for many years now, I'm quite familiar with the ins and outs of the application. However, we found that when users were shown it for the first time and a bit after, they would feel a bit overwhelmed by the options and what everything meant. I think the UI could be simplified or an option to have a simplified mode and an advanced mode added.

Incentivized

We have not had availability issues with Adobe Acrobat, or at least none that I am personally aware of. Some may encounter crashes of the software during outages of electricity in their city or neighborhood, which no one can plan for, but with generators in our organization, we have been lucky not to have outages

Incentivized

One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.

Incentivized

For a while, Acrobat DC crashed pretty frequently. I contacted Adobe Acrobat support about the problem. At first support was unable to provide a solution. After about a month Adobe's software engineers provided a fix. I just wish it had taken less than a month to solve the problem.

Incentivized

Answered basic questions.

Incentivized

I was not involved with the implementation process, so I cannot answer this question. However, when it was installed on my computer system, they did so virtually. I just sat there while they took control of my computer over the network and watch them install it, lickety split

Incentivized

I am sure it works fine but I do not have any reason to ever use it instead of or in addition to acrobat. If the software is working fine, has the features you need and is already well known by the staff, it would be foolish to switch to a different software.

Incentivized

I am not responsible for sales or purchasing

Incentivized

I find that many users aren't aware of many features of the software they use, nor may they be comfortable with learning multiple-step processes. For the simplest of PDF purposes (scanning, downloading, exporting), it gets a thumbs-up. For anything involving electronic signatures, meh--causes eyes to glaze over, or forgetting what all is involved.

Incentivized

• Definitely a positive ROI when I can receive clear notes/direction on edits for a PDF via Acrobat's comment system, rather than chicken scratch on a printed document.
• The ability to password-protect my PDFs so I can make sure only the workforce I want to see the information has been priceless!
• As I mentioned before, a huge positive impact is the ability to edit PDFs without having to return to the original file's native software.

Incentivized