Adobe Experience Platform vs. Azure App Service

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Experience Platform
Score 8.5 out of 10
N/A
The Adobe Experience Platform is a platform-as-a-service (PaaS) serving as the foundation of the Adobe Experience Cloud, and is provided as a customer experience management platform with real-time customer profiles, continuous intelligence, and an open and extensible architecture that enables delivering personalized experiences at scale.N/A
Azure App Service
Score 8.3 out of 10
N/A
The Microsoft Azure App Service is a PaaS that enables users to build, deploy, and scale web apps and APIs, a fully managed service with built-in infrastructure maintenance, security patching, and scaling. Includes Azure Web Apps, Azure Mobile Apps, Azure API Apps, allowing developers to use popular frameworks including .NET, .NET Core, Java, Node.js, Python, PHP, and Ruby.
$9.49
per month
Pricing
Adobe Experience PlatformAzure App Service
Editions & Modules
No answers on this topic
Shared Environment for dev/test
$9.49
per month
Basic Dedicated environment for dev/test
$54.75
per month
Standard Run production workloads
$73
per month
Premium Enhanced performance and scale
$146
per month
Offerings
Pricing Offerings
Adobe Experience PlatformAzure App Service
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFree and Shared (preview) plans are ideal for testing applications in a managed Azure environment. Basic, Standard and Premium plans are for production workloads and run on dedicated Virtual Machine instances. Each instance can support multiple applications and domains.
More Pricing Information
Community Pulse
Adobe Experience PlatformAzure App Service
Features
Adobe Experience PlatformAzure App Service
Platform-as-a-Service
Comparison of Platform-as-a-Service features of Product A and Product B
Adobe Experience Platform
7.0
2 Ratings
10% below category average
Azure App Service
6.4
7 Ratings
19% below category average
Ease of building user interfaces8.52 Ratings7.57 Ratings
Scalability7.52 Ratings7.27 Ratings
Platform management overhead7.02 Ratings7.27 Ratings
Workflow engine capability7.02 Ratings6.45 Ratings
Platform access control6.52 Ratings7.76 Ratings
Services-enabled integration8.52 Ratings6.36 Ratings
Development environment creation8.02 Ratings6.57 Ratings
Development environment replication7.02 Ratings6.26 Ratings
Issue monitoring and notification6.02 Ratings6.47 Ratings
Issue recovery6.52 Ratings4.66 Ratings
Upgrades and platform fixes5.01 Ratings5.06 Ratings
Best Alternatives
Adobe Experience PlatformAzure App Service
Small Businesses
AWS Lambda
AWS Lambda
Score 8.3 out of 10
AWS Lambda
AWS Lambda
Score 8.3 out of 10
Medium-sized Companies
Red Hat OpenShift
Red Hat OpenShift
Score 9.2 out of 10
Red Hat OpenShift
Red Hat OpenShift
Score 9.2 out of 10
Enterprises
Red Hat OpenShift
Red Hat OpenShift
Score 9.2 out of 10
Red Hat OpenShift
Red Hat OpenShift
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe Experience PlatformAzure App Service
Likelihood to Recommend
8.5
(2 ratings)
8.9
(9 ratings)
Likelihood to Renew
7.0
(1 ratings)
-
(0 ratings)
Usability
8.0
(3 ratings)
9.0
(1 ratings)
Support Rating
3.0
(2 ratings)
10.0
(2 ratings)
User Testimonials
Adobe Experience PlatformAzure App Service
Likelihood to Recommend
Adobe
The Adobe Experience Platform is well suited for companies that are maturing or have matured in their digital offerings and are looking for very sophisticated tools to elevate to the next level. It's also for well resourced teams, both financially and head count to take advantage of the deep functionality and integrations.
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Microsoft
You may easily deploy your apps to Azure App Service if they were written in Visual Studio IDE (typically.NET applications). With a few clicks of the mouse, you may already deploy your application to a remote server using the Visual Studio IDE. As a result of the portal's bulk and complexity, I propose Heroku for less-experienced developers.
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Pros
Adobe
  • Host online/offline data with common IDs
  • Ease of profile activation to destinations
  • Flexibility around how many sources and destinations can be used to move data
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Microsoft
  • Extremely easy to deploy and update from Visual Studio
  • It integrates seamlessly with other Azure PaaS resources
  • It has an in-depth integration with AppInsights, so you can understand errors and their root cause easily.
  • Easy to create and delete, what is not the same case in a IaaS resource
  • It escalates based on CPU workload and some other resource variables.
  • Configuration changes are almost immediate
  • Offers an excellent abstraction from hardware backend of the platform
  • That's updated very often, saving time and the risk of a self-performed update over a IaaS
  • That's really easy to develop for Web Apps
  • It supports Function Apps and Web Apps into the same "cost black box"
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Cons
Adobe
  • the slowness of the website sometimes
  • the structure
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Microsoft
  • Jumps between resource sizes can get expensive
  • You may wind up putting a lot of eggs in one basket--not necessarily a con but something to keep in mind (most of your data will likely be managed and processed through Microsoft products/services if you fully commit to Azure App Service).
  • Learning new technology. If you're moving from on-premises to Azure App Service (or any cloud solutions), you'll likely have to rethink how things are done to achieve the same end results (and/or resources may become expensive quickly).
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Likelihood to Renew
Adobe
It is useful when executed properly
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Microsoft
No answers on this topic
Usability
Adobe
Overall I really like the Adobe Experience Cloud after a couple years of figuring out various tools. They are extremely powerful. The time commitment to learn them is high since it's not a tool you can easily begin using without much training.
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Microsoft
I have given this rating because Azure App Service performs very well in terms of speed, reliability, and reducing overhead, and improves overall team productivity, with a little scope for improvement in complex testing scenarios and configurations, scalability concerns in a large setup, and similar tracking and audit needs.
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Support Rating
Adobe
Adobe has support at all levels and for each product but beyond tool questions you'll often be told they can help but it requires some paid consulting hours. So you either hire Adobe consultants or find 3rd part consultants who know their products well.
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Microsoft
Microsoft has always been known for providing a high standard in terms of customer support and Azure App Service (and as a matter of fact the whole Azure Platform) is no exception. Azure App Service never caused us any issues and we only contacted their customer support for questions regarding server locations and pricing. I feel pretty satisfied with how they treat their customers.
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Alternatives Considered
Adobe
We are more integrated with other Adobe products and so it was an easy decision
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Microsoft
When we chose it, we did so because of its integration with Microsoft applications; now we need to integrate with AI, and Azure doesn't offer a good integration. That is the main reason to change it. It is still great to develop Windows- and Microsoft-based applications, but if we need to integrate with AI, Google wins by far.
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Return on Investment
Adobe
  • More leads from profile activations and lookalike audiences
  • Better understanding of our data with CJA
  • Better journey orchestration using AJO
  • Higher conversions and sales due to better understanding of customer pain points
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Microsoft
  • Deployment of ASP.NET apps at the organization has been sped up.
  • An option to offer access to the version control system on a third platform so that we could easily deploy our apps.
  • Because of Azure App Service's scalability capabilities, the costs of running the services are kept to a minimum. As a result, we may save hundreds of dollars each month compared to the expenses of traditional servers by using fewer resources during slack periods.
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