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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe InDesign

    Score9.2 out of 10
    N/AAdobe InDesign supports creating digital and print documents such as flyers, stationary, posters, and other types of media, with rich graphics, images, and more. Adobe InDesign is available standalone or as part of the Adobe Creative Suite collection of media management and creation products.

    $31.49

    per month

    Formstack Documents

    Score6.3 out of 10
    N/AFormstack Documents (formerly WebMerge, acquired by Formstack April 2019) is an online service that automates the document creation process. It allows users to create customized PDF and Word documents for contracts, applications, government forms, and more.N/A
    Pricing
    Adobe InDesignFormstack Documents
    Editions & Modules
    Monthly Plan
    $31.49
    per month
    Annual Plan, Prepaid
    $239.88 ($19.99)
    per year (per month)
    Annual Plan, Paid Monthly
    $251.88 ($20.99)
    per year (per month)
    No answers on this topic
    Offerings
    Pricing Offerings
    Adobe InDesignFormstack Documents
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Adobe InDesignFormstack Documents
    Considered Both Products
    Adobe
    No answer on this topic
    Formstack
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    84 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    75 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    84 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    69 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    72 Answers
    100%
    Implementation went as expected
    5 Answers
    Best Alternatives
    Adobe InDesignFormstack Documents
    Small Businesses
    Affinity Publisher
    Score8.5 out of 10
    Formstack for Salesforce
    Score7.1 out of 10
    Medium-sized Companies
    No answers on this topic
    Formstack for Salesforce
    Score7.1 out of 10
    Enterprises
    No answers on this topic
    Conga Composer
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe InDesignFormstack Documents
    Likelihood to Recommend
    9.2
    (101 ratings)
    8.5
    (9 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    8.0
    (1 ratings)
    Usability
    7.5
    (11 ratings)
    -
    (0 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (64 ratings)
    10.0
    (3 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Adobe InDesignFormstack Documents
    Likelihood to Recommend
    Adobe
    Adobe InDesign is very well-suited to creating professional-looking page designs. If you want a newspaper or magazine to have attractive pages that go beyond simple templates, InDesign is the best option out there, to my knowledge. It's less suited to scenarios where people without page design skills are responsible for creating pages, as it requires some training and skills to use effectively.
    Incentivized
    Read full review
    Formstack
    [Formstack Documents (formerly WebMerge) is] well suited for a mid-size organization that has multiple data inputs and needs to provide structure and professional document generation. As helpful as it is, the cost would prevent smaller businesses from realizing the cost savings that a larger one will.
    Incentivized
    Read full review
    Pros
    Adobe
    • Customization - With Adobe InDesign, as well as many other applications in the Adobe Creative Suite, I can fully customize my workspaces and save different workspaces. This makes it easy to navigate through my project and have the panels and tools I need easily accessible and configured based on my project needs.
    • Styles - Adobe InDesign has character styles, object styles, and tables styles. This speeds up my workflows and allows me to easily apply the same format across multiple elements. This is super helpful, especially when working with length documents.
    • File compatibility - I can easily export my files into so many different file types.
    • The Book feature - This feature is really helpful when creating books or very long documents with multiple sections.
    Incentivized
    Read full review
    Formstack
    • Excellent integration with other popular platforms
    • Clear and usable documentation to walk through setup in a number of scenarios
    • Responsive support that provided appropriate answers when we had questions
    • Flexibility in use cases that support multiple modes of use
    Incentivized
    Read full review
    Cons
    Adobe
    • Not naturally a WYSIWYG display (this is an option, and doesn't always work as intended)
    • Moving images and photos around while holding an additional key
    • Layers or objects are not easily clickable behind other objects.
    • Adobe InDesign does require some fair system resources to work smoothly
    Read full review
    Formstack
    • We've had some issues with document formatting when the Formstack document comes through. Nothing outrageous, but it has been very inconvenient and annoying.
    • The Formstack website is not attractive or user friendly.
    • I think it could be clearer to Formstack users that it is a tool that needs another tool, not a tool all its own.
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    I've had great experiences with the product and plan to continue to use it. It has been my go-to product for designing and creating materials. I have had great luck with it and have been able to create all of the needed marketing materials that have been requested for our company.
    Incentivized
    Read full review
    Formstack
    Ease of use, nice functionality that saves time
    Read full review
    Usability
    Adobe
    If you know what you are doing it is an amazingly granular and powerful application. You can control pretty much any aspect of the design and layout of your documents and make changes globally and rapidly. But, if you don't know what you are doing...you will be staring at your screen in bewilderment for a long time. You can learn it, but be ready for a hefty time investment.
    Incentivized
    Read full review
    Formstack
    No answers on this topic
    Reliability and Availability
    Adobe
    I've needed Adobe InDesign team very little which is a bonus in and of itself.
    Read full review
    Formstack
    No answers on this topic
    Performance
    Adobe
    One of the advantages of Adobe InDesign is it is faster and less glitchy than Microsoft Word.
    Read full review
    Formstack
    No answers on this topic
    Support Rating
    Adobe
    Adobe support is ok but not great. Chat support often doesn't initially understand the question at-hand and it takes awhile to get to the right agent. Phone support has long wait times, and though I've had more luck there, it does take quite a time investment if you are looking for help. However, Adobe does have some online learning solutions available as well as a knowledgebase for frequently asked questions. If you're looking to learn how to use the platform, there are lots of resources which can typically be found in a few Google searches. If you have a technical issue with the system, that's going to be a bit more of a time investment as far as getting a tech's assistance to resolve the problem.
    Incentivized
    Read full review
    Formstack
    Support was always readily available and happy to assist whenever I had a question or needed help. Great experience every time.
    Incentivized
    Read full review
    In-Person Training
    Adobe
    Attending Adobe MAX each year is extremely valuable.
    Incentivized
    Read full review
    Formstack
    No answers on this topic
    Online Training
    Adobe
    The online training works well and is not wholly necessary as it is user-friendly and you can learn by doing.
    Read full review
    Formstack
    No answers on this topic
    Implementation Rating
    Adobe
    Implementation was smooth and easy.
    Read full review
    Formstack
    No answers on this topic
    Alternatives Considered
    Adobe
    Microsoft products do not match the aesthetic tools that [Adobe] InDesign offers, cannot support the customizable options available for export, and do not produce documents with as high a degree of accessibility. That said, they do have their place in collaboration in a team- I'd consider Office to be the first step and [Adobe] InDesign to be the final product.
    Incentivized
    Read full review
    Formstack
    Each of the programs above answered a specific call to action. While each addressed a small portion of our need, they never quite fit the bill for what we needed. It was actually a representative from three of the ones above which selected WebMerge. They wanted to sell their product, but knew that we would be unfulfilled if we went with them
    Incentivized
    Read full review
    Scalability
    Adobe
    Working in a cloud environment makes it easy to scale and share resources.
    Read full review
    Formstack
    No answers on this topic
    Return on Investment
    Adobe
    • A great ROI for time in my small architectural practice, [especially] when a design has been updated and a report needs to be submitted. We can be submitting many reports that all look similar, clean and beautiful. We just save as the file and replace the images with more updated images. This way the client finds it easy to navigate updated reports, as many as they can be.
    Read full review
    Formstack
    • The return on investment has been very good. It's very cost effective product. Our service team is on the phone and it takes away from the customer service if they are having to input the same information on applications. Web Merge eliminates additional key strokes while giving customers more time to run their business.
    Incentivized
    Read full review
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