TrustRadius

AdvancedMD vs. BillingBench

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AdvancedMD
Score 7.9 out of 10
N/A
AdvancedMD (the company formerly owned by ADP) offers a practice management platform combining EHR / EMR capabilities with front office automation and workforce scheduling, medical billing, and advanced revenue reporting capabilities.N/A
BillingBench
Score 0.0 out of 10
N/A
BillingBench is a denial management and payer intelligence platform for medical billing professionals and revenue cycle teams. The platform combines a citation-audited policy corpus with a proprietary behavioral signal framework designed to capture cross-practice adjudication trends as the network scales, covering both the documentation requirements payers publish and the adjudication patterns their adjusters follow. Core Tools The platform includes…
$49
per month Flat Rate
Pricing
AdvancedMDBillingBench
Editions & Modules
No answers on this topic
Pro Solo
$49
per month Flat Rate
Pro Practice
$149
per month Flat Rate
Pro Operations
$399
per month Flat Rate
Offerings
Pricing Offerings
AdvancedMDBillingBench
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—BillingBench's reference tools are free for all visitors without an account, including the Appeal Letter Builder, denial code lookup, specialty prior authorization guides, modifier matrix, patient handout generator, benchmarks, payer intelligence, and timely filing and interest calculators. A free account adds the workspace dashboard for saving work, access to the 835 ERA Parser with a Business Associate Agreement, and participation in the community alerts feed. Paid plans add the Workbench denial queue with deadlines, interest tracking, priority scoring, 13-week cash flow projection, and win rate analytics. Solo ($49/month) covers a single biller. Practice ($149/month flat) covers up to 5 seats with a shared queue and role-based access. Operations ($399/month flat) covers up to 10 seats and adds a manager analytics dashboard and item assignment to individual billers. Annual plans are available at $490, $1,490, and $3,990 per year for Solo, Practice, and Operations respectively. Enterprise pricing is available on request for organizations requiring more than 10 seats, volume pricing, dedicated onboarding, or API access.
More Pricing Information
Community Pulse
AdvancedMDBillingBench
Best Alternatives
AdvancedMDBillingBench
Small Businesses
Tebra Billing & Payments
Tebra Billing & Payments
Score 9.0 out of 10
Tebra Billing & Payments
Tebra Billing & Payments
Score 9.0 out of 10
Medium-sized Companies
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
Enterprises
Epic
Epic
Score 8.4 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
AdvancedMDBillingBench
Likelihood to Recommend
10.0
(9 ratings)
-
(0 ratings)
Usability
10.0
(2 ratings)
-
(0 ratings)
Availability
9.0
(2 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
5.0
(2 ratings)
-
(0 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
1.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
AdvancedMDBillingBench
Likelihood to Recommend
AdvancedMD
It would be well suited for an initial user. If you are starting a practice and have nothing in place, it might be great. However, if you are a current EMR user of a different platform and have more than a hundred patients; don’t waste your time. This is a hands-off company that, in my opinion, will do nothing to support your efforts. We have a practice of 11,000 patients and would have had to hire 2 FTE’s to print all the patient data and upload it individually.
Verified User
Anonymous
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BillingBench LLC
No answers on this topic
Pros
AdvancedMD
  • They provide access to their underlying tables via Open Database Connection (ODBC). This streamlines business intelligence processes greatly.
  • The "canned"/"stock" business intelligence tool (Advanced Insight) is very useful.
  • Our dedicated customer support representative (Breah Teed) has exceeded our expectations.
Verified User
Anonymous
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BillingBench LLC
No answers on this topic
Cons
AdvancedMD
  • Adding and Deleting provider columns complicated.
  • Would have loved to have one point of contact at all times and have that person answer on the third ring (see, this is me really reaching--because as far as my job functions were concerned, the product was absolutely fantastic. I have no complaints).
  • Working electronic insurance error reports in the system was a nightmare.
Verified User
Anonymous
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BillingBench LLC
No answers on this topic
Usability
AdvancedMD
Overall, I think ADP AdvancedMD is very user friendly and constantly improves as new releases come out.
Verified User
Anonymous
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BillingBench LLC
No answers on this topic
Support Rating
AdvancedMD
I've only reached out a couple of times and after being bounced around a few times I simply asked for our internal team to look into the particular question I had. I believe they had some turnover at the time but my experience wasn't great.
Verified User
Anonymous
Read full review
BillingBench LLC
No answers on this topic
Implementation Rating
AdvancedMD
I have been through implementation of ADP AdvancedMD at other companies and it went smoothly
Verified User
Anonymous
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BillingBench LLC
No answers on this topic
Alternatives Considered
AdvancedMD
ADP AMD is much easier to learn and navigate than most all of the systems I have worked with, including Greenway and Centricity. The only thing I liked better in Centricity was the ability to run more customized reports, but overall, I would choose AMD any day over those two.
Verified User
Anonymous
Read full review
BillingBench LLC
No answers on this topic
Return on Investment
AdvancedMD
  • We are paying over 5K for absolutely nothing.
  • We believe this company does not concern itself with the end-user.
  • We identified a large lack of ethics in the organization.
Verified User
Anonymous
Read full review
BillingBench LLC
No answers on this topic
ScreenShots

BillingBench Screenshots

Screenshot of BillingBench overview: specialty-level denial benchmarks, payer intelligence, and workflow tools for medical billing and revenue cycle operations.Screenshot of Pricing tiers: Free (all reference tools, no account required), Pro Solo ($49/month), Pro Practice ($149/month flat, up to 5 seats), and Pro Operations ($399/month flat, up to 10 seats).Screenshot of Appeal Letter Builder: generates structured appeal letters from denial code, specialty, payer, and state. Letters cite verified payer policy. Processing runs in the browser.Screenshot of Denial Decoder: select a CARC code and answer context questions to get the governing statute and appeal framework for that specific denial scenario.Screenshot of Modifier Matrix: enter a CPT code and payer to retrieve verified modifier rulings, including whether a modifier is required, optional, or under heightened scrutiny.Screenshot of Workbench denial queue: tracks open denials with deadlines, interest accrual, estimated recoverable amounts, priority scoring, and win rate analytics.