Great for the Data-Driven Practice
Updated March 01, 2019
Great for the Data-Driven Practice
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with AdvancedPM (formerly ADP AdvancedMD)
- They provide access to their underlying tables via Open Database Connection (ODBC). This streamlines business intelligence processes greatly.
- The "canned"/"stock" business intelligence tool (Advanced Insight) is very useful.
- Our dedicated customer support representative (Breah Teed) has exceeded our expectations.
- They do not currently allow users to "lock down" the date field which represents the date that payments were deposited into a bank account. Users are capable of perpetually changing these dates.
- They are currently building a process which allows users to reconcile payment data to a source document (typically an entity's bank account). We are eagerly awaiting the roll out of this product.
- We have had issues at times where undeserving patients were sent to collections due to software or human error (no true cause was ever found).
AdvancedMD is cloud-based. Kareo PM was cloud-based, but NextGen was not. The ability to reduce in-house infrastructure has been great. When we were using NextGen, it was much easier to reconcile our bank account to the payments posted in the PM software. AdvancedMD's access to data is far superior to that of Kareo or NextGen. NextGen's data was housed on internal servers, so we had similar carte blanche access to the data, but AdvancedMD is still superior.