Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AfterShip
Score 8.0 out of 10
N/A
AfterShip in Hong Kong offers their cloud-based shipping platform, designed to connect online sellers and marketplaces with customers during the post purchase process (e.g. shipment tracking, etc.).
$11
per month
Narvar
Score 8.0 out of 10
N/A
Narvar, headquartered in San Francisco, offers their post-purchase oriented customer experience platform, providing shipment tracking, customer pick up options, notifications, and purchase return capabilities and features.N/A
Stratifyd
Score 8.2 out of 10
N/A
Stratifyd enables companies to capture customer sentiment for every interaction and turn it into actionable business intelligence within an executive-level dashboard. The vendor says companies worldwide use Stratifyd to improve customer experiences, increase customer acquisition and retention, build better products, and drive revenue. Stratifyd is an AI platform that predicts human intent by analyzing structured and unstructured data from…N/A
Pricing
AfterShipNarvarStratifyd
Editions & Modules
Essentials
$11
per month
Pro
$119
per month
Premium
$239
per month
Enterprise
Custom
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AfterShipNarvarStratifyd
Free Trial
NoNoYes
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeOptional
Additional Details18% discount for annual pricing.
More Pricing Information
Community Pulse
AfterShipNarvarStratifyd
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AfterShipNarvarStratifyd
Small Businesses
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Sogolytics
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Score 8.5 out of 10
Medium-sized Companies
CustomerSuccessBox
CustomerSuccessBox
Score 9.5 out of 10
CustomerSuccessBox
CustomerSuccessBox
Score 9.5 out of 10
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Score 9.5 out of 10
Enterprises
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User Ratings
AfterShipNarvarStratifyd
Likelihood to Recommend
-
(0 ratings)
8.4
(5 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
AfterShipNarvarStratifyd
Likelihood to Recommend
AfterShip
No answers on this topic
Narvar
If you're not on a platform that has a branded post-purchase landing page or in-email estimated delivery date script, Narvar provides this experience. It's a nice-to-have for any brand that wants to provide a seamless, branded shopping experience for their customers. Narvar's grown rapidly and it seems they are increasing costs, which may be prohibitive and hard to justify for smaller companies.
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Stratifyd, Inc.
Organizing the data sets is easy and logical. Slicing and dicing of data functionality can be easily performed and is intuitive. Possibility to perform multiple analysis with a single dataset. Data can be easily adjusted even for a non-technical person. Easy navigation. Adjusting of datasets is very intuitive and quickly.
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Pros
AfterShip
No answers on this topic
Narvar
  • Narvar offered us a turn-key solution that we had up and running in less than a month.
  • Narvar offered several out of the box widgets (solutions) to help build/customize content (calendar view, milestone icons, SMS messaging and personalize content based on items purchased).
  • Narvar's solution is scalable/expandable to include returns (once we are ready).
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Stratifyd, Inc.
  • Topic generation
  • Customizing process flows
  • Slice & dice data
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Cons
AfterShip
No answers on this topic
Narvar
  • Pricing is much more expensive than competitors.
  • UI Design is often lacking.
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Stratifyd, Inc.
  • User interface
  • Text analytics
  • Segmentation setup
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Support Rating
AfterShip
No answers on this topic
Narvar
Once it's set up, it doesn't require much support. We used to have quarterly or bi-annual touch bases with an account person to review our rating and customer usage but haven't heard from them in a while - either because we're too small or they got rid of this interaction. Can't say we miss it though because we can see our rating and feedback, and there is only so much you can do within the confines of the platform without adding on new functionality.
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Stratifyd, Inc.
No answers on this topic
Alternatives Considered
AfterShip
No answers on this topic
Narvar
At the time, Narvar had no other competitors to my knowledge. We looked at building this functionality in house which had a 3 month estimate. Everyone involved happily welcomed the tool.
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Stratifyd, Inc.
No answers on this topic
Return on Investment
AfterShip
No answers on this topic
Narvar
  • Not sure we could attribute ROI to this tool.
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Stratifyd, Inc.
  • Multiple analysis
  • Slice & dice of data
  • Customizing data models
Read full review
ScreenShots

Stratifyd Screenshots

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