Likelihood to Recommend I've experienced clicking some of the phishing and spam emails, but Agari Phishing Defense identified those actions I've done and sent me the details of each and every part of the email where the attack is. Very often Agari Phishing Defense misses a few emails to report the malicious emails. But, it also has a solution to report the email and responds immediately with the answer.
Read full review The Sophos email solution is a good fit for my organization which is a mid-size resort with 200 users. Sophos email has revealed unwanted emails that were getting through our built in Microsoft email security scanning and policies so having this extra layer was a no brainier. With that we were able to focus on the bad stuff and even tweak our products with this information from Sophos email.
Read full review Pros It has the ability to separate the good emails from the bad, thanks to the fact that it is based on predictive AI. It is capable of detecting the level of threat that comes from emails, which means it can stop it in the most appropriate way and thus suppress its spread. It integrates easily with email applications. An easy-to-use tool based on the cloud, which increases the ability to respond quickly to phishing attacks. Read full review We could customize it to have a certain level of workflow. We manage to enforce certain email (based on key-phrases) to be quarantined before send it to the recipient. And the email needs to be approved (manually) before being released. For certain type (using regex) of email, we will encrypt it if it's sent outside our organization domain. Scalable Read full review Cons A vital business tool, but at a somewhat high cost for small businesses. Some new functions are not quite responsive, so adding them after they have been completed would be ideal. Simplifying your registration would be a great help in saving time. Having adequate knowledge to handle the software makes it easier to use it and allows it to function properly. Read full review I would love to see tips integrated into the user interface from the management side to allow for easier dissection of email headers. This would allow lower level admins that may work at smaller companies to better understand the information presented. Read full review Likelihood to Renew It was easy to use and easy to implement. You don't need previous knowledge on the products, after we got this up and running, it took us hours to put everything together. The transition was easy and seamless.
Read full review Usability It's mostly great and for policies and features, it does everything we would ask it to and more. The only thing keeping it from being a 10 is the lack of granularity in the reporting, which is actually an issue within Sophos Central as a whole. The ability to drill down from dashboards into accurate, detailed data would be very helpful at times.
Read full review Support Rating Support is slow to respond. They call back outside of normal business hours despite clearly being advised when they should call. They try to BS you that the platform is working properly although there is hard evidence to the contrary. Once you get to senior level of support they agree that the product is incapable of performing properly in its current iteration.
Read full review Alternatives Considered Trustifi-Email Security is an excellent solution to keep data, customers, and employees protected against email threats, in addition to having great ease of use and cost savings for being cloud-based. Comparatively, Agari Phishing Defense not only offers us cloud-based software with artificial intelligence but also helps us quickly stop any threat that could harm both our employees and our brand. It performs continuous inbox scans to find any abnormal behavior and thus prevent spread throughout the business environment. This is why we chose Agari Phishing Defense.
Read full review I have only tried Sophos Email, and I find it to be a very useful tool, as it protects against information leakage such as fraudulent emails, cloud sandboxing and quarantine, which are essential functions and the product works excellent.
Read full review Return on Investment It is a tool that has been vital to our company since it does not allow threats to reach our email inbox, because it carries out a scan of each email. Its integration with different email gateways allows us to keep our environments protected. It enables us to keep our employees and our brand protected from phishing and BEC threats. Read full review Sophos Email has been protecting our users, including the administrative branch, who are the target of attacks most frequently. Every month Sophos Email stops about 100,000 malicious emails. We calculate that if these attacks have saved the company time, it prevents us from having a lot of support staff to attend to the cases. Read full review ScreenShots