An easy to manage and implement tool that is also in the cloud and this gives it omnipresence.
June 22, 2021

An easy to manage and implement tool that is also in the cloud and this gives it omnipresence.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sophos Email

We have Sophos Email protecting the entire company. This product helps us to filter malicious emails and create very specific rules. Also, the integrated DLP has allowed us to have compliance with regulations such as PCI-DSS. The cloud console allows great flexibility when managing and making agile changes that the business requires.

Pros

  • The integration of the mail with the Data Leak Prevention module is really easy, convenient and timely.
  • The fact of combining typical forms of protection, such as blacklists, sender's reputation with advanced machine learning capabilities, with static content analysis and execution of attached files, allows us to trust the product more and more.
  • The cloud console allows you to have all the email information at the reach of a cell phone or tablet, allowing administration in a simple way and from anywhere.

Cons

  • Sometimes the spam email is suddenly eliminated, without going to a quarantine, this prevents an administrator from reviewing and being the one who has the last word on the good or bad of the email.
  • Sophos Email has been protecting our users, including the administrative branch, who are the target of attacks most frequently.
  • Every month Sophos Email stops about 100,000 malicious emails. We calculate that if these attacks have saved the company time, it prevents us from having a lot of support staff to attend to the cases.
In general, the support is good, fast and timely, however, on some occasions, they respond that they do not have solution options.

Do you think Sophos Email delivers good value for the price?

Yes

Are you happy with Sophos Email's feature set?

Yes

Did Sophos Email live up to sales and marketing promises?

Yes

Did implementation of Sophos Email go as expected?

Yes

Would you buy Sophos Email again?

Yes

Both users and administrators can take advantage of the usability of the tool, added to its presence.
This email protection product can help you especially when you have an email service, such as office 365 or Google. I believe this because we managed to separate email management from antispam management.
Although it is applicable when you have mail on premises, I think it makes more sense to use a local tool there. This will allow you to receive onpremise mail from the start.

Sophos Email Feature Ratings

Secure Email Gateway
9.9
Anti-malware
10
Customizability
9
Data Loss Protection
10
Threat Detection
10
Sandboxing
10
End-to-End Encryption
10
Management Tools
10

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