Agiled vs. Nutshell CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Agiled
Score 9.5 out of 10
N/A
Agiled is presented as an all-in-one business management app, supporting task and project management, and including a CRM, from the company of the same name in Houston.N/A
Nutshell
Score 7.1 out of 10
N/A
Nutshell offers a CRM with contact management, calendar sync, click-to-call, and collaboration features.
$20
per user, per month
Pricing
AgiledNutshell CRM
Editions & Modules
No answers on this topic
Starter
$20
per user, per month
Pro
$35
per user, per month
Pro+
$70
per user, per month
Offerings
Pricing Offerings
AgiledNutshell
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AgiledNutshell CRM
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
AgiledNutshell CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Agiled
6.0
1 Ratings
24% below category average
Nutshell CRM
7.4
11 Ratings
4% below category average
Customer data management / contact management4.01 Ratings9.010 Ratings
Workflow management3.01 Ratings8.39 Ratings
Territory management7.01 Ratings6.06 Ratings
Opportunity management9.01 Ratings9.07 Ratings
Contract management9.01 Ratings00 Ratings
Quote & order management9.01 Ratings6.76 Ratings
Interaction tracking1.01 Ratings9.59 Ratings
Channel / partner relationship management6.01 Ratings3.01 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings7.511 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Agiled
6.0
1 Ratings
22% below category average
Nutshell CRM
8.8
6 Ratings
16% above category average
Case management10.01 Ratings9.75 Ratings
Help desk management2.01 Ratings00 Ratings
Call center management00 Ratings8.04 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Agiled
2.0
1 Ratings
116% below category average
Nutshell CRM
8.3
10 Ratings
9% above category average
Lead management3.01 Ratings8.59 Ratings
Email marketing1.01 Ratings8.08 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Agiled
6.7
1 Ratings
12% below category average
Nutshell CRM
8.9
9 Ratings
16% above category average
Task management4.01 Ratings9.08 Ratings
Billing and invoicing management9.01 Ratings00 Ratings
Reporting7.01 Ratings8.87 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Agiled
4.5
1 Ratings
51% below category average
Nutshell CRM
8.1
11 Ratings
6% above category average
Forecasting1.01 Ratings8.08 Ratings
Customizable reports8.01 Ratings8.610 Ratings
Pipeline visualization00 Ratings7.810 Ratings
Customization
Comparison of Customization features of Product A and Product B
Agiled
10.0
1 Ratings
28% above category average
Nutshell CRM
8.2
8 Ratings
8% above category average
API for custom integration10.01 Ratings7.04 Ratings
Custom fields00 Ratings7.78 Ratings
Custom objects00 Ratings9.05 Ratings
Scripting environment00 Ratings9.01 Ratings
Security
Comparison of Security features of Product A and Product B
Agiled
9.0
1 Ratings
8% above category average
Nutshell CRM
7.5
2 Ratings
10% below category average
Single sign-on capability10.01 Ratings9.01 Ratings
Role-based user permissions8.01 Ratings6.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Agiled
4.0
1 Ratings
61% below category average
Nutshell CRM
7.5
11 Ratings
0% below category average
Mobile access4.01 Ratings7.511 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Agiled
-
Ratings
Nutshell CRM
7.8
7 Ratings
7% above category average
Social data00 Ratings7.67 Ratings
Social engagement00 Ratings8.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Agiled
-
Ratings
Nutshell CRM
8.0
1 Ratings
11% above category average
Marketing automation00 Ratings8.01 Ratings
Compensation management00 Ratings8.01 Ratings
Best Alternatives
AgiledNutshell CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AgiledNutshell CRM
Likelihood to Recommend
7.0
(1 ratings)
9.1
(11 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
7.0
(1 ratings)
9.0
(1 ratings)
Support Rating
10.0
(1 ratings)
9.5
(2 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
AgiledNutshell CRM
Likelihood to Recommend
Agiled
Agiled is suited for submitting contracts and getting them signed quickly with the help of their public links and digital signature features. It is also well suited for submitting invoices to clients and getting them paid with their PayPal and Wise integration. Organizing and keeping track of a large database of clients and leads may be difficult since the CRM doesn't currently support email and message tracking per client but does offer multiple clients per project which is helpful for managing complex projects with multiple team members and clients.
Read full review
Nutshell, Inc.
This can be used for different industries, healthcare, IT, retail or any company with a customer service line, big or small. if i had to ask, i would say "Do you have any type of filing system that you use?" "anything where you are keeping track of personal/ business information." Do you need access to information on a day to day basis? If they do , then this can be used , especially if you need to keep track of the numbers; we like how we can see if are things going up or down.
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Pros
Agiled
  • Invoicing
  • Business overview
  • Contracts
Read full review
Nutshell, Inc.
  • Customization - we are able to make Nutshell make the most sense for our company and processes
  • Scheduling - the ability to set tasks allows us to never forget a follow-up call or email
  • Tags - allow us to prioritize leads and segment our customers and potential customers
  • Communication - the ability to tag colleagues in notes for callbacks or updates to accounts is very helpful to keep everyone on the same page
  • Email History - being able to blind copy all our email communication to Nutshell, allows us to have email threads and notes all in one place
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Cons
Agiled
  • CRM
  • Proposals
  • Scheduling
Read full review
Nutshell, Inc.
  • SWOT analysis --- currently we put this in as custom fields but they don't link up at all and are hard to read/navigate. We also use the custom fields for other information we want to capture. It would be nice to build those in so they can show the info as bullet points or something --- currently paragraph form and hard to find things at a glance.
  • Funnel could use some work. Only shows how many leads are currently in that part of the pipeline which doesn't give us a good historical comparison.
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Likelihood to Renew
Agiled
No answers on this topic
Nutshell, Inc.
This is perfect for a small business / Home based business with SaaS. Nutshell constantly adds new features and the price is much better than more robust software like Salesforce.
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Usability
Agiled
While some of the book keeping features of Agiled have helped me to keep my business in order and provide contracts and invoices to my clients online so we don't need to meet in person every time, the main reason I bought Agiled was to keep track of leads and client communication to better understand what is and isn't working in terms of lead acquisition. This has not been easy since Agiled still can't track communication well and is still clunky when viewing and organizing contacts. I hope it will improve as the team behind it seems to be working hard.
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Nutshell, Inc.
Very easy to use, great for small office
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Support Rating
Agiled
Every time I reach out to Agiled they get back with me very quickly and seem to want to help me. They are constantly releasing updates and improvements which makes me hopeful for the future. I look forward to the day automation and CRM improvements are made. This will be a game changer.
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Nutshell, Inc.
Nutshell's support team has always been great and they tend to go above and beyond. They are polite, friendly, personable and great listeners. They are also great about sending follow up emails too.
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Implementation Rating
Agiled
No answers on this topic
Nutshell, Inc.
Implementation is difficult everytime but this was relatively simple due to the small amount of data we moved
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Alternatives Considered
Agiled
No answers on this topic
Nutshell, Inc.
Well, my team had trials for these others and they all prefer Nutshell for different reasons. I prefer it as I need a user-friendly software to help me out as I am not a big tech guy. I have heard others in the office say things like they like the way activities are scheduled better, or the way nothing ever gets accidentally erased if they hard crash or power goes out.
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Return on Investment
Agiled
  • Better keep track of contracts
  • Better understand income and expenses
  • Centralized business details
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Nutshell, Inc.
  • Nutshell's mobility has provided significant ROI for me since we've started using the CRM. I've been able to provide immediate feedback to clients, schedule meetings from the field with confidence, and much more.
  • Nutshell's tagging features have helped us craft custom mailing/email lists. We struggled to do this in the past.
Read full review
ScreenShots