AgilQuest headquartered in Richmond offers their workspace solutions, including meeting room and desk booking systems, seat management, and workspace analytics.
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QReserve Meeting Room and Desks
Score 8.0 out of 10
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QReserve is a workplace scheduling software for meeting rooms, labs, offices, desks, amenities, equipment & people, from the company of the same name in Hamilton.
$60
per month unlimited bookable spaces, up to 100 active users
Definitely great for booking meeting rooms, private conference rooms, etc. I wish there were more options for viewing a sort of "who's in the office when" schedule. I would also like some sort of weekly reminder function -- e.g. can you send a message to the whole team (generated by QReserve) every Monday morning to remind them to book space in advance if they will be coming into the office in-person at all that week. One thing I will say is that their customer service team is VERY helpful and responsive any time I've reached out to them (which is definitely not the case with so many other tech / software tools!)
The mobile app does not yet have a map feature that mimics the one in the desktop version
At the time we launched, it didn't interface well with Outlook. So we couldn't reserve the room and send an invitation to attendees in the same step. As such, we elected to use AgilQuest for workstation reservations only and use Outlook to reserve meeting rooms and people. We understand this has been corrected but have been too busy to go back to test and relaunch that feature.
The basic reporting package is a bit weak but it works OK for us. They want to upsell you on their more robust reporting platform.
More pricing tiers -- the free version is not quite enough, but the cheapest paid version has way more features than we need
When booking a space, some of the fields to customize the details on what the space is being used for are not intuitive / obvious enough, so my staff often do it incorrectly
As mentioned above, we haven't evaluated any other products since the implementation. At the time, it was the best fit for us. There may be other products on the market now that would be even better. However, AgilQuest serves us well and we are happy with it's performance. It would be a very big, expensive undertaking to transition to a different product and at this time there is no motivation to go down that road.
We looked at Skedda and a few others. I can't remember the specifics since it was over a year ago, but QReserve definitely seemed the best in terms of price, ease of implementation, and ease of use.
It is a key component in the firm being able to completely transform our working environment. We needed a hoteling software that would allow us to move from one-to-one assigned seating to seat sharing. This, in turn, has allowed us to shrink our footprints as leases expire and create a whole new working environment. Some key metrics thus far are: (1) our portfolio has dropped by 77,000 RSF despite significant headcount growth, (2) RSF per person has decreased from 260 in 2014 to 185, on our way to 150, as future renovations are completed, and (3) we have reduced future occupancy costs by $52 million.
