TrustRadius: an HG Insights company

Akamai Identity Cloud vs. F5 Distributed Cloud Authentication Intelligence vs. NMI Merchant Central

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Akamai Identity Cloud

    Score7.7 out of 10
    N/AAkamai Identity Cloud (formerly Janrain, acquired January 2019) supports the collection of customer identity data through social and traditional registration and login as well as diverse engagement capabilities like Commenting, Ratings and Reviews and Live Chat. The customer identity data is stored in one unified individual-level profile, making it available for use across a marketing organization and broader enterprise through out of the box integrations with the most common technology…

    $0

    up to 2,500 users

    F5 Distributed Cloud Authentication Intelligence

    Score9.1 out of 10
    N/AF5 Distributed Cloud Authentication Intelligence provides continuous authentication to establish trust, reduce friction of excessive logins and reauthentication through machine learning and analytics insights with an integrated platform that stops automated and human-driven fraud while simultaneously optimizing user experience for trusted customers across the entire user journey.N/A

    NMI Merchant Central

    Score8.8 out of 10
    N/ANMI Merchant Central, formerly IRIS CRM, is a payments-focused Customer Relationship Management (CRM) platform for independent sales organizations, banks, payment facilitators, and software providers. It manages the merchant lifecycle from prospecting and onboarding through underwriting, boarding, support, residuals, reporting, and portfolio management.N/A
    Pricing
    Akamai Identity CloudF5 Distributed Cloud Authentication IntelligenceNMI Merchant Central
    Editions & Modules
    Free Basic Social Login
    $0
    up to 2,500 users
    Enterprise
    $5,000
    100k users
    Pro
    $1,000/$2,250
    10k/25k users
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Akamai Identity CloudF5 Distributed Cloud Authentication IntelligenceNMI Merchant Central
    Free Trial
    YesNoNo
    Free/Freemium Version
    YesNoNo
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsFor full platform pricing, please contact us.——
    More Pricing Information
    Best Alternatives
    Akamai Identity CloudF5 Distributed Cloud Authentication IntelligenceNMI Merchant Central
    Small Businesses
    Auth0
    Score8 out of 10
    WatchGuard AuthPoint
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    Auth0
    Score8 out of 10
    WatchGuard AuthPoint
    Score9 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    Symantec VIP
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Akamai Identity CloudF5 Distributed Cloud Authentication IntelligenceNMI Merchant Central
    Likelihood to Recommend
    8.0
    (1 ratings)
    7.3
    (1 ratings)
    9.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Akamai Identity CloudF5 Distributed Cloud Authentication IntelligenceNMI Merchant Central
    Likelihood to Recommend
    Akamai
    It helps to store our data online and also they provide security to our data. We can access our data anytime and anywhere. The Initial setup was heavy it could have been much better. To overcome this they do provide good customer support where we can call them to clear our concerns. It is not suitable for small business people where the cost is high inside many can't afford their plans.
    Incentivized
    Read full review
    F5
    I think if the analytics was more developed this would be an even better product and a 10/10. There should be more transparency with the results with backing of Data
    Incentivized
    Read full review
    Network Merchants, LLC (NMI)
    It’s been 2 years since IRIS CRM is supporting me by supporting my business and I have seen enormous progress in my business so far which is a really good sign and is enough for me to be satisfied with it. According to me and as I have observed it is fully loaded with many useful tools that can help in uplifting a business. Removes the manual cycle from me entering every people's hours exclusively. We really evaluated Bullhorn cover and tab it was not awful by any means.
    Incentivized
    Read full review
    Pros
    Akamai
    No answers on this topic
    F5
    • Uses a cookie which helps with analytics tracking
    • Partnership with Chase is really strong
    • Looks to connect the 2 organizations (Southwest and Chase)
    Incentivized
    Read full review
    Network Merchants, LLC (NMI)
    • the new clients can be onboarded within minutes and this stands out among other competitive applications
    • has ROI calculator within the website making it hassle free
    • Shows up risk flags of clients with special monitorX
    Incentivized
    Read full review
    Cons
    Akamai
    No answers on this topic
    F5
    • Analytics is a HUGE place for improvement. We had to set up the analytics on our end via tagging with the cookie that gets put into the file. We also don't really have many updates with DETAIL on the analytics that f5 provides us
    Incentivized
    Read full review
    Network Merchants, LLC (NMI)
    • Some minor design issues in the record communication interface. For example, replying to an existing email thread within the record set does not capture the entire communication or signatures.
    • Workflow customization is not easy for all users and can require some coding skills on the back end.
    • Linking forms from external websites is one feature that isn't very intuitive. Some leads are better inputted manually.
    Incentivized
    Read full review
    Usability
    Akamai
    No answers on this topic
    F5
    No answers on this topic
    Network Merchants, LLC (NMI)
    It is a wonderful software with an automated messaging service. It has helped us in having a better knowledge of our customer’s needs, preferences, and habits, and by knowing all these we have improved our business. Security is my basic concern and the fact that it has a disabled human element from the business equation are the things that I don’t really like in it.
    Incentivized
    Read full review
    Support Rating
    Akamai
    No answers on this topic
    F5
    No answers on this topic
    Network Merchants, LLC (NMI)
    It has enabled us to keep a record of the demographics of our clients and eventually we can develop a better understanding of our clients that will lead us to uplift our business. With its amazing sales tool, we have developed a strong relationship with our clients, and helped us in creating a good brand image. We really adore the convenience of managing and reporting data. It is quite easy to handle and all our business is depended on it and it helped us in gaining more loyal customers.
    Incentivized
    Read full review
    Alternatives Considered
    Akamai
    We are using Janrain to protect our data from internet attacks and they also have good customer support to cover critical instances. Customer data can be accessed easily. They also have an MFA facility to stop unauthorized persons [from] accessing the data. They also provide a 30-day basic plan to experience their facility which can be useful to know the features and facility of that product.
    Incentivized
    Read full review
    F5
    No answers on this topic
    Network Merchants, LLC (NMI)
    The one thing I loved about the agreement express over AuditGenius was the organization of loans to be audited, it is very organised as per the client and his portfolio and shows up flags while the AuditGenius has the list and seems very odd. But also in customer usage, I found many of my business partners using agreement express for the quick onboarding and also for ROI which indeed gave me a strong feeling about the application.
    Incentivized
    Read full review
    Return on Investment
    Akamai
    • Customer data can be easily accessed
    • we have protected our data which can also be accessed anywhere without worrying [about] internet attacks
    • Pricing is bit high for what we get
    Incentivized
    Read full review
    F5
    • Higher Chase Credit card application rate
    Incentivized
    Read full review
    Network Merchants, LLC (NMI)
    • The cost is a bit higher than other options (~$1300/mo), which can be seen as a negative in an absolute sense.
    • The improvement in workflow management has been significant, and has saved at least 50 man-hours per week across our organization.
    • Accurate rolling sales data reporting has been critical in defining quality metrics. This benefit is more indirect, but it has allowed us to better respond to changes in customer complaint trending.
    Incentivized
    Read full review
    ScreenShots