Airship vs. LISTSERV

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Airship
Score 8.7 out of 10
N/A
The Airship Experience Platform provides an end-to-end solution for unifying experiences across channels and capturing value across the entire customer lifecycle.N/A
LISTSERV
Score 9.0 out of 10
N/A
L-Soft LISTSERV is an email list management software deployed as a browser-based solution with features such as automatic subscription and bounce handling, subscriber activity reports, and customizable templates.
$0
Pricing
AirshipLISTSERV
Editions & Modules
No answers on this topic
LISTSERV Classic
$0
LISTSERV Lite
$0
LISTSER HPO
$0
ListPlex
$0
ListPlex Dedicated Service
$0
Offerings
Pricing Offerings
AirshipLISTSERV
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalOptional
Additional Details
More Pricing Information
Community Pulse
AirshipLISTSERV
Best Alternatives
AirshipLISTSERV
Small Businesses
OneSignal
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Score 8.0 out of 10
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Score 10.0 out of 10
Medium-sized Companies
Flurry Analytics (discontinued)
Flurry Analytics (discontinued)
Score 9.0 out of 10
VerticalResponse
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Score 10.0 out of 10
Enterprises
Flurry Analytics (discontinued)
Flurry Analytics (discontinued)
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Emma by Marigold
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All AlternativesView all alternativesView all alternatives
User Ratings
AirshipLISTSERV
Likelihood to Recommend
8.8
(18 ratings)
-
(0 ratings)
Usability
6.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
AirshipLISTSERV
Likelihood to Recommend
Airship (formerly Urban Airship)
Well-Suited for: 1. Mobile App Notifications: Ideal for targeted push notifications in apps. 2. Customer Segmentation: Effective for personalized marketing campaigns based on user data. 3. Event-Triggered Automation: Great for automated messaging based on user actions. 4. A/B Testing: Useful for optimizing campaign messages and strategies. Less Appropriate for: 1. Non-Mobile Channels: Less effective if the primary focus is on non-mobile communications like email or direct mail. 2. Basic Email Marketing: Other platforms might be better suited for simple, broad email campaigns without complex segmentation or personalization needs.
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L-Soft
No answers on this topic
Pros
Airship (formerly Urban Airship)
  • The marketing push notifications are very effective, and it gives us free hand to define different business criteria to target user groups
  • The user experience or the message content could differ from Android and iOS, and this is a huge benefit for us
  • As an Architect, troubleshooting an issue is very detailed and the time it takes to troubleshoot an issue is considerably less from our previous product
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L-Soft
No answers on this topic
Cons
Airship (formerly Urban Airship)
  • The automated A/B testing winner selection and application should be added
  • The flexibility of message shape, specifically incorporating transparency so messages do not need to be a rectangular shape
  • Faster and more reliable servers around the globe
  • Making more detailed use cases and tutorials to be followed can simplify things for users
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L-Soft
No answers on this topic
Usability
Airship (formerly Urban Airship)
The interface takes a bit getting used to in order to know how to take advantage of everything. Some of the analytics that are available are particularly hard to find, so it's important to pay attention when customer support reviews everything, but everything I'd want and need in terms of Push and In-App messaging is all there.
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L-Soft
No answers on this topic
Support Rating
Airship (formerly Urban Airship)
I have not had to interact much with customer support as I have been able to find the vast majority of the answers I'm looking for within their documentation, which I very much appreciate because it saves me a lot of time. Customer support has been responsive and helpful for the most part during the couple of interactions I've had.
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L-Soft
No answers on this topic
Alternatives Considered
Airship (formerly Urban Airship)
We've tested a bunch of different CRM tools over the years and Airship has been a winner for its functionality, features, cost, and ability to integrate with other softwares that we use. It has been great for SMS and mobile in particular. It could certainly be a one stop shop for CRM.
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L-Soft
No answers on this topic
Return on Investment
Airship (formerly Urban Airship)
  • The ROI has increased more than approx. 50% (exact details to be confirmed) based on cross-channel orchestration
  • Using push notifications alone, we have seen a huge increase in app engagement which was a challenge before to nudge users to get back to the App after initial download
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L-Soft
No answers on this topic
ScreenShots

Airship Screenshots

Screenshot of Screenshot of Screenshot of

LISTSERV Screenshots

Screenshot of Mailings are not only available in your subscribers' inboxes, but on the secure web interface as well. Subscribers can access the web interface to update notification preferences, change their password, and even send mailings if the authority is granted to them.Screenshot of LISTSERV offers archive options on the web interface so subscribers can view previous mailings at any time.Screenshot of Create your mailing with our optional customizable templates. Add your own logos, photos, and links and save time by creating common headers and footers.Screenshot of Each subscriber can be granted specific permissions and customize their notification preferences using the web interface.