Airship vs. LinearB

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Airship
Score 8.8 out of 10
N/A
The Airship Experience Platform provides an end-to-end solution for unifying experiences across channels and capturing value across the entire customer lifecycle.N/A
LinearB
Score 7.8 out of 10
N/A
LinearB is a tool for software development organizations that allows for improved productivity based on objective data driven insights. Founded in 2018, Los Angeles-based LinearB promises a fresh approach to software development project management and metrics, for example helping developer teams correlate project issues with data from their code, Git, projects, and more. LinearB promises to bring context to the metrics, helping engineering leaders understand what is happening across a…
$0
per month
Pricing
AirshipLinearB
Editions & Modules
No answers on this topic
Free
$0
(8 devs included)
Pro
$10
Per dev per month to start
Enterprise
$45
Per dev per month
Offerings
Pricing Offerings
AirshipLinearB
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
AirshipLinearB
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AirshipLinearB
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All AlternativesView all alternativesView all alternatives
User Ratings
AirshipLinearB
Likelihood to Recommend
8.9
(18 ratings)
9.0
(1 ratings)
Usability
6.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
AirshipLinearB
Likelihood to Recommend
Airship (formerly Urban Airship)
Well-Suited for: 1. Mobile App Notifications: Ideal for targeted push notifications in apps. 2. Customer Segmentation: Effective for personalized marketing campaigns based on user data. 3. Event-Triggered Automation: Great for automated messaging based on user actions. 4. A/B Testing: Useful for optimizing campaign messages and strategies. Less Appropriate for: 1. Non-Mobile Channels: Less effective if the primary focus is on non-mobile communications like email or direct mail. 2. Basic Email Marketing: Other platforms might be better suited for simple, broad email campaigns without complex segmentation or personalization needs.
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LinearB, Inc.
It gives you an amazing dashboard with graphs and data that helps in analyzing our work. Through cycle metric tracking, the throughput of your teams is great as compared to agile metrics such as Scrum Velocity.
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Pros
Airship (formerly Urban Airship)
  • The marketing push notifications are very effective, and it gives us free hand to define different business criteria to target user groups
  • The user experience or the message content could differ from Android and iOS, and this is a huge benefit for us
  • As an Architect, troubleshooting an issue is very detailed and the time it takes to troubleshoot an issue is considerably less from our previous product
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LinearB, Inc.
No answers on this topic
Cons
Airship (formerly Urban Airship)
  • The automated A/B testing winner selection and application should be added
  • The flexibility of message shape, specifically incorporating transparency so messages do not need to be a rectangular shape
  • Faster and more reliable servers around the globe
  • Making more detailed use cases and tutorials to be followed can simplify things for users
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LinearB, Inc.
  • Tracking work based on Kanban methodology has some glitches and is not fully supported in linear.
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Usability
Airship (formerly Urban Airship)
The interface takes a bit getting used to in order to know how to take advantage of everything. Some of the analytics that are available are particularly hard to find, so it's important to pay attention when customer support reviews everything, but everything I'd want and need in terms of Push and In-App messaging is all there.
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LinearB, Inc.
No answers on this topic
Support Rating
Airship (formerly Urban Airship)
I have not had to interact much with customer support as I have been able to find the vast majority of the answers I'm looking for within their documentation, which I very much appreciate because it saves me a lot of time. Customer support has been responsive and helpful for the most part during the couple of interactions I've had.
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LinearB, Inc.
No answers on this topic
Alternatives Considered
Airship (formerly Urban Airship)
We've tested a bunch of different CRM tools over the years and Airship has been a winner for its functionality, features, cost, and ability to integrate with other softwares that we use. It has been great for SMS and mobile in particular. It could certainly be a one stop shop for CRM.
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LinearB, Inc.
No answers on this topic
Return on Investment
Airship (formerly Urban Airship)
  • The ROI has increased more than approx. 50% (exact details to be confirmed) based on cross-channel orchestration
  • Using push notifications alone, we have seen a huge increase in app engagement which was a challenge before to nudge users to get back to the App after initial download
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LinearB, Inc.
No answers on this topic
ScreenShots

Airship Screenshots

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