Akamai Identity Cloud vs. FastPass SSPR (Self-Service Password Reset)

It helps to store our data online and also they provide security to our data. We can access our data anytime and anywhere. The Initial setup was heavy it could have been much better. To overcome this they do provide good customer support where we can call them to clear our concerns. It is not suitable for small business people where the cost is high inside many can't afford their plans.

Incentivized

Really great for Active Directory and Oracle and handling complex setups

• FastPass SSPR (Self-Service Password Reset) for Active Directory, RACF

• Updating config of the Windows Client needs to be pushed out, could be contralled from the server instead

I rated it 10 because the interface is intuitive the reset process is seamless & it requires minimal user training or IT intervention

We are using Janrain to protect our data from internet attacks and they also have good customer support to cover critical instances. Customer data can be accessed easily. They also have an MFA facility to stop unauthorized persons [from] accessing the data. They also provide a 30-day basic plan to experience their facility which can be useful to know the features and facility of that product.

Incentivized

• Customer data can be easily accessed
• we have protected our data which can also be accessed anywhere without worrying [about] internet attacks
• Pricing is bit high for what we get

Incentivized

• Saving time and enhancing security
• FastPass SSPR (Self-Service Password Reset) reduced helpdesk ticket volume leading to a 30% cost saving in IT support and improved employee productivity