Akamai Identity Cloud vs. IBM Verify vs. UserLock

It helps to store our data online and also they provide security to our data. We can access our data anytime and anywhere. The Initial setup was heavy it could have been much better. To overcome this they do provide good customer support where we can call them to clear our concerns. It is not suitable for small business people where the cost is high inside many can't afford their plans.

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It is well-suited for managing different users and roles and assigning permissions based on their defined roles. It is well-suited when one needs to add extra layers of authentication for certain roles or users, create custom rules for some users, and so on.

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UserLock is well suited to easily managing MFA for users of various levels to improve security hardening in a granular manner. It's open ended implementation of the IIS module is good for web authentication of all sorts of sites. Reporting of user's access and notifying of multiple logons is great.

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• IBM Security Verify provides comprehensive identity and access management (IAM) capabilities.
• IBM Security Verify provides multi-factor authentication (MFA) capabilities.
• IBM Security Verify provides robust identity and access governance capabilities.
• IBM Security Verify provides comprehensive auditing capabilities.
• IBM Security Verify provides a comprehensive platform for managing and protecting privileged accounts.

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• Easy to setup and install for the most part
• Easy to onboard users
• Logging and reporting of user's access to devices really good

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• The mobile app can be a bit buggy at times if it gets fixed it would be great.
• UI seems a bit old compared to modern tools out there.
• There is a bit of a learning curve; if the developers can make it more intuitive it would be awesome.

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• Implementing the agent in IIS scenarios could be easier and more guided
• IIS upgrade agent upgrade process could be improved upon
• An overall summary of applied permssions for a particular user would be useful

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It works flawlessly, i have never faced any major issues with this. It has all the features such as Iam and security management. I think its a good investment and the benefits we reap from this software are worth the price.

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While setup and implementation takes work and time, the flexibility and possibilities make up for that in the long run. This is not a product you can just install and run, but if you design and implement your ruleset well, it will save you a lot of work afterwards. Just make sure that the systems you want to use it for have an existing and proven connector.

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It has never let us down since its inception and installation. User credentials and secure access have always been guaranteed. Ironclad security (through single sign-on, MFA, etc.) has ensured that our user credential details are safe as is our information/data. The correct access is given to users, based on role-based access with segregation of duty and the principle of least privilege being deployed. The IBM support has also been first class and they have proactively resolved any minor issues we have encountered.

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The support team has always been the primary consultation base when we are faced by performance problems. From the deployment stage the team has managed to monitor the operation lifecycle and give best insights based on their observation. It works 24/7 to enhance productive service delivery to clients. The IBM Security Verify Support team has been the main player in the successful performance of this software.

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We are using Janrain to protect our data from internet attacks and they also have good customer support to cover critical instances. Customer data can be accessed easily. They also have an MFA facility to stop unauthorized persons [from] accessing the data. They also provide a 30-day basic plan to experience their facility which can be useful to know the features and facility of that product.

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We conducted a comparison study between IBM Verify and Okta as well as Duo Security before making our selection. IBM Verify emerged as the perfect fit because its superior capability to integrate with our current system environment surpassed competitor security solutions. IBM Verify demonstrated superior reliability through its enterprise-class scalability and fully transparent auditing mechanisms.

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sorry was quite some time ago and can't remmber specifics but cost was a big factor and this was a very competitively priced product at the time.

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The licensing terms were favourable due to their flexibility based on the size and purpose of implementation. The billing frequency is done on quarterly basis. The vendor team has enacted best user policies that gives the company the full control of this platform. It is cost-effective as compared to most security verification tools in the market.

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In the case of adjustments, we were often able to carry them out completely on our own and only used professional services for new requirements. Particularly in the case of access management, it is very positive that we usually needed IBM for a task in less than an hour and then developed the solution further on our own.

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• Customer data can be easily accessed
• we have protected our data which can also be accessed anywhere without worrying [about] internet attacks
• Pricing is bit high for what we get

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• Use of the software has enabled us to track access to our premises and systems, which has, in turn, reduced unauthorised access.
• The software has enabled us to centralize identify and access management.
• IBM Verify use in our organisation has reduced security risks by ensuring compliance, streamlining, and automating all critical identity management processes.

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• Sometimes does not unlock task manager access when it pops up with MFA prompt, can be a pain to have to undo
• It's great value for money compared to more high end products
• Generally reliable and has improved security hardening

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