Akamai Identity Cloud vs. ManageEngine ADSelfService Plus

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Akamai Identity Cloud
Score 7.7 out of 10
N/A
Akamai Identity Cloud (formerly Janrain, acquired January 2019) supports the collection of customer identity data through social and traditional registration and login as well as diverse engagement capabilities like Commenting, Ratings and Reviews and Live Chat. The customer identity data is stored in one unified individual-level profile, making it available for use across a marketing organization and broader enterprise through out of the box integrations with the most common technology…
$0
up to 2,500 users
ManageEngine ADSelfService Plus
Score 9.2 out of 10
N/A
ManageEngine's Self-Service Plus provides self-service password management, multi‑factor authentication, and single sign-on solution.N/A
Pricing
Akamai Identity CloudManageEngine ADSelfService Plus
Editions & Modules
Free Basic Social Login
$0
up to 2,500 users
Enterprise
$5,000
100k users
Pro
$1,000/$2,250
10k/25k users
No answers on this topic
Offerings
Pricing Offerings
Akamai Identity CloudManageEngine ADSelfService Plus
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor full platform pricing, please contact us.
More Pricing Information
Community Pulse
Akamai Identity CloudManageEngine ADSelfService Plus
Best Alternatives
Akamai Identity CloudManageEngine ADSelfService Plus
Small Businesses
Auth0
Auth0
Score 8.3 out of 10
RoboForm
RoboForm
Score 9.4 out of 10
Medium-sized Companies
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
Dashlane Password Manager
Dashlane Password Manager
Score 9.0 out of 10
Enterprises
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
KeePass
KeePass
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Akamai Identity CloudManageEngine ADSelfService Plus
Likelihood to Recommend
8.0
(1 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Akamai Identity CloudManageEngine ADSelfService Plus
Likelihood to Recommend
Akamai
It helps to store our data online and also they provide security to our data. We can access our data anytime and anywhere. The Initial setup was heavy it could have been much better. To overcome this they do provide good customer support where we can call them to clear our concerns. It is not suitable for small business people where the cost is high inside many can't afford their plans.
Read full review
ManageEngine, A Div of Zoho Corporation Pvt Ltd
I think it's suited for any scenario, but mostly for people with a lot of remote users. It reduces the number of support requests as well that relates to forgotten passwords.
Read full review
Pros
Akamai
No answers on this topic
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Remote password changes when not connected to a VPN or at a remote office
  • MFA for certain user groups allows standard users to work normally without additional effort
  • Excellent reporting
  • MFA for certain services such as terminal access greatly enhances security to these servers.
Read full review
Cons
Akamai
No answers on this topic
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Assist with post-implementation reviews to ensure we configured everything correctly
  • Better integration with mobile devices such as an app to change M365 passwords for our mobile-only users
  • It would be great if password changes of mobile users updates the AD so these accounts don't reflect as dormant AD accounts.
Read full review
Usability
Akamai
No answers on this topic
ManageEngine, A Div of Zoho Corporation Pvt Ltd
We only had to send out a one-pager with instructions for staff to register and staff found it very easy to use.
Read full review
Alternatives Considered
Akamai
We are using Janrain to protect our data from internet attacks and they also have good customer support to cover critical instances. Customer data can be accessed easily. They also have an MFA facility to stop unauthorized persons [from] accessing the data. They also provide a 30-day basic plan to experience their facility which can be useful to know the features and facility of that product.
Read full review
ManageEngine, A Div of Zoho Corporation Pvt Ltd
We have multiple products of ManageEngine in use, so it made logical sense to stick with them due to the integrations available with their other products, hence others weren't considered.
Read full review
Return on Investment
Akamai
  • Customer data can be easily accessed
  • we have protected our data which can also be accessed anywhere without worrying [about] internet attacks
  • Pricing is bit high for what we get
Read full review
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Significantly reduced number of support calls for forgotten password, so less support services people required
  • The ability to remotely change AD and M365 passwords saved a lot of time and costs of people travelling to offices to change passwords and we were able to reduce the password expiry time to be in line with best practice.
Read full review
ScreenShots

ManageEngine ADSelfService Plus Screenshots

Screenshot of ManageEngine ADSelfService Plus