AlgoSec vs. ServiceNow Now Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AlgoSec
Score 9.0 out of 10
N/A
AlgoSec, from the company of the same name in Ridgefield Park, New Jersey, is a firewall security management option. The service now includes the CMDB capabilities of Prevasio, which was acquired by AlgoSec.N/A
ServiceNow Now Platform
Score 8.7 out of 10
N/A
The ServiceNow Now Platform is a digital workflow building and extension tool for ServiceNow featuring a number of low-code / no code tools.N/A
Pricing
AlgoSecServiceNow Now Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AlgoSecServiceNow Now Platform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
AlgoSecServiceNow Now Platform
Firewall Security Management
Comparison of Firewall Security Management features of Product A and Product B
AlgoSec
8.3
2 Ratings
1% above category average
ServiceNow Now Platform
-
Ratings
Policy planning and rule management9.12 Ratings00 Ratings
Automated Policy Orchestration7.42 Ratings00 Ratings
Device Discovery7.32 Ratings00 Ratings
Policy Compliance Auditing9.12 Ratings00 Ratings
Attack Path Simulation Testing7.12 Ratings00 Ratings
Vulnerability Scans8.92 Ratings00 Ratings
Firewall Rule Cleanup9.12 Ratings00 Ratings
Best Alternatives
AlgoSecServiceNow Now Platform
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No answers on this topic

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User Ratings
AlgoSecServiceNow Now Platform
Likelihood to Recommend
9.1
(3 ratings)
9.2
(27 ratings)
Likelihood to Renew
-
(0 ratings)
7.0
(2 ratings)
Usability
-
(0 ratings)
8.7
(20 ratings)
Support Rating
-
(0 ratings)
8.5
(21 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.4
(7 ratings)
Professional Services
-
(0 ratings)
8.2
(3 ratings)
User Testimonials
AlgoSecServiceNow Now Platform
Likelihood to Recommend
AlgoSec
As far as policy management goes, AlgoSec is the best one available in the market and no competing vendors like tufin and FireMon are any close.
Read full review
ServiceNow
ITSM is straight forward creation of Incidents and Requests. It can get more confusing as you layer more modules on top of it with event management, risk, project, etc. It also becomes more costly as everything is a different license. Integration between other external applications is very easy to do with their API. You can easily create endpoints for external apps to talk to or create REST messages for the platform to reach out directly.
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Pros
AlgoSec
  • Complete network policy visibility.
  • Firewalls rule optimization.
  • Automatically generate the reports for all leading industry regulations.
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ServiceNow
  • The best ITSM management just in 1 tool.
  • User friendly for no IT people when they must raise a IT issue.
  • It offer very good workflow during incident or request item.
Read full review
Cons
AlgoSec
  • Enhanced integration via API (typically, this is only known by few Algosec users)
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ServiceNow
  • Providing admins/devs with easier mechanisms for providing businss stakeholders with self-service admin capabilities across the platform
  • Tutorials on how to be the best at reporting in servicenow
  • Guided tour functionaltiy is a bit rigid and could use more workflow capabilities
  • Making it easier to push form variables to the user so there is more context when providing an approval. The out of box approval UI/form is terrible in my opinion.
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Likelihood to Renew
AlgoSec
No answers on this topic
ServiceNow
While we are very likely to renew, we are also assessing if we should renew all of what we currently subscribe to as we try to reduce costs. Some parts of the business feel there may be a better tool out there to fit their process requirements. We are currently working with them to identify what those requirements are to see if it makes sense while also pointing out a reduced cost of tooling is not always the best fit if we have an increased cost of customization and maintenance between tools.
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Usability
AlgoSec
No answers on this topic
ServiceNow
It provides a lot of modification options which is wonderful for certain team usage but becomes too much of a job when it comes to the Service Desk. Also on the app support side, since too much information can be carried, it affects the GUI and makes it complex.
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Support Rating
AlgoSec
No answers on this topic
ServiceNow
The platform is provided as a SaaS solution and support from the vendor has been good. There are regular software releases with bug fixes, new features and enhancements, and furthermore we are given the opportunity to fully test these before rolling these new releases out into the production environment to minimise the risk of business disruption
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Implementation Rating
AlgoSec
No answers on this topic
ServiceNow
We went through a re-implementation last year with a partner and were very pleased with the outcome. We looked at several partners and chose one that was able to provide an entire scope and cost upfront of what would be required to complete our requirements. We worked very closely with the dedicated team assigned to our project throughout the process and they fully delivered on all of our requirements that we presented in the initial scope.
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Alternatives Considered
AlgoSec
Algosec has multi vendor support including cisco aci, nsx, aws and azure security groups. While most other vendors are lacking in the spectrum of the vendors. The ROI is best on this product.
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ServiceNow
ServiceNow is by far a better tool over Remedy. Its ability to integrate so seamlessly to so many tools allows for plenty of opportunity to streamline and improve processes. Servicenow has intuitive flows that allow you to quickly pivot if process change. Its adaptiveness is what makes it far better solution over Remedy
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Contract Terms and Pricing Model
AlgoSec
No answers on this topic
ServiceNow
Our base managed service MSA is very clear and focused on our use of ITSM (ITIL role license). Other parts of the platform use some sort of transaction count licensing. This type of pricing does not work for an implementation of our scale.
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Professional Services
AlgoSec
No answers on this topic
ServiceNow
Very easy to use. Capture more data from the Incident and problem management. Easier to escalate and following the change management process to resole the issues.
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Return on Investment
AlgoSec
  • By generating automatic reports based upon regulatory industries, AlgoSec reduces the audit preparation efforts and costs.
  • Simulate the traffic query to see where traffic is blocked and automate the policy creation.
  • Firewall rules optimization and cleanup.
  • Identify and Mitigate risks and associate them to business applications.
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ServiceNow
  • Ensuring good service support internally and externally has triggered opportunities to sustain good links with everyone and opened the door to more sales and successful business and ServiceNow has been key in all this, so the investment came back to us faster than expected.
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