What users are saying about
1 Rating
13 Ratings
1 Rating
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Score 9 out of 100
13 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

Alibaba Mail

Alibaba Mail is well suited for email management and is very well suited for us. It has many good features that are important, like being secure, and tools like the integrated calendar, which is useful for seeing schedules, availability, and scheduling meetings or events accordingly. Another quite important thing is that it offers a collaborative software solution.
Anonymous | TrustRadius Reviewer

Sophos Email

If trying to ensure the email is secure from a certain degree of threats like spam, ransomware and even phishing attacks than Sophos Secure Email Gateway is the answer. In our organization, it's been implemented and none of the security incidents related to those attacks that rooted from email is reported. And Sophos Secure Email Gateway has one of the best email encryption methods we found on the market.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Alibaba Mail
8.7
Sophos Email
8.3
Anti-malware
Alibaba Mail
9.0
Sophos Email
8.9
Cusomizability
Alibaba Mail
9.0
Sophos Email
7.7
Data Loss Protection
Alibaba Mail
9.0
Sophos Email
7.6
Threat Detection
Alibaba Mail
9.0
Sophos Email
8.1
Sandboxing
Alibaba Mail
9.0
Sophos Email
7.9
End-to-End Encryption
Alibaba Mail
8.0
Sophos Email
8.6
Management Tools
Alibaba Mail
8.0
Sophos Email
9.1

Pros

Alibaba Mail

  • Email management
  • Secure system
  • Built-in features
  • Easy integration
Anonymous | TrustRadius Reviewer

Sophos Email

  • Filters spam emails and keeps our inboxes clean, even keeps our spam folders in Gmail clear.
  • Filters phishing emails that can be dangerous to our team's security.
Anonymous | TrustRadius Reviewer

Cons

Alibaba Mail

  • UI could be better
  • Integration
  • Mobile support
  • In-app support
Anonymous | TrustRadius Reviewer

Sophos Email

  • Other vendors services are a bit more streamlined for end users and their quarantine digests.
  • Administration does not allow for quite as many settings as other vendors.
Derek Schroeder | TrustRadius Reviewer

Likelihood to Renew

Alibaba Mail

No score
No answers yet
No answers on this topic

Sophos Email

Sophos Email 9.0
Based on 1 answer
It was easy to use and easy to implement. You don't need previous knowledge on the products, after we got this up and running, it took us hours to put everything together. The transition was easy and seamless.
David Orellana | TrustRadius Reviewer

Support Rating

Alibaba Mail

No score
No answers yet
No answers on this topic

Sophos Email

Sophos Email 10.0
Based on 2 answers
I have always found the answers I have needed in the documentation or online, and have not needed to contact Sophos Secure Email Gateways' support team. This, I think, bodes well for how their software is easy to use and has good documentation when you cannot find what you need in the basic interface.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Alibaba Mail

Not applicable, as we went for Alibaba Mail on recommendations.
Anonymous | TrustRadius Reviewer

Sophos Email

Performance is the key differentiator for us. As previously mentioned, we have a ton of people accessing multiple shared mailboxes for support and operations, and the previous software (Symantec) that we had causes unresponsiveness or multiple false alarms which leads to a ton of issues.If the delay is on 1 person and 1 false alarm email, it's bearable - but multiply that ten fold it drastically affects our operations.
Anonymous | TrustRadius Reviewer

Return on Investment

Alibaba Mail

  • Secure system
  • Reduced cost as other ESPs were costlier
  • Enhanced productivity
  • Saves time
Anonymous | TrustRadius Reviewer

Sophos Email

  • Breeds mistrust in the workplace.
  • Many commonplace emails are quarantined for review.
  • Whitelisting websites needs to be done to core website URLs as well as extended URLs (adobe.com vs help.adobe.com).
Stephen Wittmaak | TrustRadius Reviewer

Pricing Details

Alibaba Mail

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sophos Email

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Alibaba Mail
9.0
Sophos Email
7.4

Likelihood to Renew

Alibaba Mail
Sophos Email
9.0

Support Rating

Alibaba Mail
Sophos Email
10.0

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