What users are saying about
21 Ratings
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Score 7.9 out of 100
21 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

AlienVault OSSIM

If this is your first experience with a SIEM, this one can get you started. Take the time to learn the ins and outs of the product and you'll most likely be satisfied with it if your company is an SMB. If you need compliance reports, OSSIM is too small for you, you'll need to go with USM or USM Anywhere.
Ivan Montilla Miralles | TrustRadius Reviewer

Citrix Endpoint Management

This product is well suited for any healthcare organization, especially one privately owned by the providers. Many of our providers were displeased with our efforts to use a product that forced sandboxing of Exchange information. Therefore, we needed something that was flexible enough that sandboxing could be used where desired but still allowed native OS integration where necessary.
Jerry Robinson | TrustRadius Reviewer

Feature Rating Comparison

Security Information and Event Management (SIEM)

AlienVault OSSIM
7.6
Citrix Endpoint Management
Centralized event and log data collection
AlienVault OSSIM
8.3
Citrix Endpoint Management
Correlation
AlienVault OSSIM
7.3
Citrix Endpoint Management
Event and log normalization
AlienVault OSSIM
7.0
Citrix Endpoint Management
Deployment flexibility
AlienVault OSSIM
7.7
Citrix Endpoint Management
Integration with Identity and Access Management Tools
AlienVault OSSIM
8.9
Citrix Endpoint Management
Custom dashboards and views
AlienVault OSSIM
6.1
Citrix Endpoint Management
Host and network-based intrusion detection
AlienVault OSSIM
8.1
Citrix Endpoint Management

Pros

AlienVault OSSIM

  • Asset discovery. Once installed in a centric, network-accessible server, OSSIM can poll all your endpoints with common protocols (SSH, SNMP, WMI) to detect and discover site-wide assets to monitor. You only need to group them by your own criteria once added to the product.
  • SIEM Event Correlation. You can define quite complex correlation rules to detect possible suspicious or malicious actions or attempts in your network, in order to categorize them as real threats or as false positives, thus streamlining your risk assessment and management.
  • Ease of installation. The entire AlienVault OSSIM is self-contained in an ISO file, which can be burned into a DVD or just mounted in your server of choice (physical or virtual) for deployment. The installation process is automated and quote verbosed, with options for static IP, email messaging and others.
  • Ease of access. Being AlienVault OSSIM a self-contained appliance, it can be accessed via web by any device that supports a web browser, being that desktops, workstation, mobile devices, etc. The OSSIM dashboard and other features are automatically rearranged to adapt to the particular device being in use.
Jose Quintero | TrustRadius Reviewer

Citrix Endpoint Management

  • It has efficient security control system. Easy to use and administer.
  • It is very easy to install, it connects well with with other apps.
  • SecureWeb Xenmobile provides secured access to the websites and eliminates the need of VPN.
  • It connects very well with other apps.
Prathamesh Muzumdar | TrustRadius Reviewer

Cons

AlienVault OSSIM

  • The reports are clunky and a bit tedious to parse through.
  • Sometimes there's so much noise it's hard to tell what a true positive is. There are lots of false ones that trigger alerts but are normal behavior in many environments.
John Keenan | TrustRadius Reviewer

Citrix Endpoint Management

  • issues with non apple, non samsung devices: if it is not setup with an apple or samsung phone, then the Certificate onboarding is a struggle/unable to be done.
  • user-pin setup: for a user to be onboarded, requiring a PIN; there is a self service way but it is clunky and users prefer to call in instead of trying to follow the 15 step process via PDF
  • if the certificate is ever lost, due to an upgrade via IOS or android, then the entire process [uninstall, reinstall] has to be done, which means downtime for the end user, and higher call volume when a service provider pushes an iOS update.
David Reese | TrustRadius Reviewer

Usability

AlienVault OSSIM

AlienVault OSSIM 8.0
Based on 1 answer
AlienVault OSSIM is far easy to use and manage - provided you know what you're doing. As any SIEM application, there is some background knowledge required in order to take advantage of the product's functionalities, such as the log correlation and analysis. Other than that, the application is quite usable and robust.
Jose Quintero | TrustRadius Reviewer

Citrix Endpoint Management

Citrix Endpoint Management 10.0
Based on 2 answers
The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
Jamaal Dickerson | TrustRadius Reviewer

Support Rating

AlienVault OSSIM

AlienVault OSSIM 8.0
Based on 4 answers
AlienVault OSSIM support has been very good. I have not had an issue that they were not able to quickly identify and provide a fix for. They are very quick to respond to open cases and are very knowledgeable in the product, which makes troubleshooting issues fast and solutions are provided quickly.
Laurie Keith | TrustRadius Reviewer

Citrix Endpoint Management

Citrix Endpoint Management 9.2
Based on 5 answers
Citrix has great support and in case of problems, the technicians respond in a timely manner and are a great help
Anonymous | TrustRadius Reviewer

Alternatives Considered

AlienVault OSSIM

Best bang for the buck. Darktrace did not perform even close to AlienVault. I ran them concurrently. AlienVault consistently found issues that Darktrace didn't pick up, and the Darktrace incidents were false positives. At one point, Darktrace stated I had 2,000 servers and I have 112.FortiSIEM is an awesome package but it's more then I need (or can afford). I would need to add staff, for at least the first year or so, just to get it setup and configured correctly.
Matthew Frederickson | TrustRadius Reviewer

Citrix Endpoint Management

We couldn't get AirWatch to work for us, installation on the devices was much too complex, and support was lacking. I've heard other companies didn't have as much of an issue, but we certainly did. Mobile Iron was evaluated at the surface, but we never brought it in for a formal eval due to time constraints.
Anonymous | TrustRadius Reviewer

Return on Investment

AlienVault OSSIM

  • The only investment here is setting it up and I think seeing it's performance it's a fantastic tool and has a great positive ROI!
Anonymous | TrustRadius Reviewer

Citrix Endpoint Management

  • I don't deal with finances. I'm an "in the trenches" engineer. I try to help my customers' employees work more efficiently. With that being said, I see XenMobile being a layer of added security and enhanced end user productivity.
Stephen Karras | TrustRadius Reviewer

Pricing Details

AlienVault OSSIM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Citrix Endpoint Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

AlienVault OSSIM
8.1
Citrix Endpoint Management
9.1

Usability

AlienVault OSSIM
8.0
Citrix Endpoint Management
10.0

Support Rating

AlienVault OSSIM
8.0
Citrix Endpoint Management
9.2

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