15 Ratings
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Score 8.5 out of 101
7 Ratings
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Score 3.9 out of 101

Likelihood to Recommend

AlienVault OSSIM

If this is your first experience with a SIEM, this one can get you started. Take the time to learn the ins and outs of the product and you'll most likely be satisfied with it if your company is an SMB. If you need compliance reports, OSSIM is too small for you, you'll need to go with USM or USM Anywhere.
Ivan Montilla Miralles profile photo

RackFoundry Total Security Management

I would not recommend RackFoundry to any company whatsoever. At first it seems like a viable solution for the cost. Offering SOC monitoring, implementation and deployment all-in-one seems like a great deal. However it all falls apart when push comes to shoves. As it currently stands we are just over a year into our deployment. All we have to show for it is a fancy web app that does not display any information. In the year that this deployment has been ongoing it has taken us a few months just to get the virtual appliance installed. Then it was another few months of back and forth until we finally got credentials. Then when I finally logged in we began the process of deploying agents and began collecting data. Shortly afterward things began to stall to where they are now. We faced major issues with the web app, scans were not running, assets were not reporting in and data and reports were not being generated. After doing some more research and googling I realized that we were not alone with these issues. Countless other reports from companies who have had similar issues to ours. Each time I ask when the issues were going to be resolved, I got the same answer every time: "The next release should fix the issues you have been experiencing", only for the next release to come, and the issues remain.
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Feature Rating Comparison

Security Information and Event Management (SIEM)

AlienVault OSSIM
8.1
RackFoundry Total Security Management
1.1
Centralized event and log data collection
AlienVault OSSIM
8.4
RackFoundry Total Security Management
1.1
Correlation
AlienVault OSSIM
8.0
RackFoundry Total Security Management
1.1
Event and log normalization
AlienVault OSSIM
7.9
RackFoundry Total Security Management
1.1
Deployment flexibility
AlienVault OSSIM
8.6
RackFoundry Total Security Management
1.1
Integration with Identity and Access Management Tools
AlienVault OSSIM
7.4
RackFoundry Total Security Management
1.1
Custom dashboards and views
AlienVault OSSIM
8.1
RackFoundry Total Security Management
1.1
Host and network-based intrusion detection
AlienVault OSSIM
8.6
RackFoundry Total Security Management
1.1

Pros

AlienVault OSSIM

  • Most of the configuration comes out-of-the-box suited for most environments. Setting it up is really easy, with the wizard, you can have it working in less than 3 hours of deployment, without counting asset installation.
  • Out-of-the-box dashboards are really useful. You can modify or add new widgets to suit your needs, but you'll most likely agree with what already comes configured.
  • The tickets feature for handling alarms is really easy to use.
Ivan Montilla Miralles profile photo

RackFoundry Total Security Management

  • Making promises about a service and product.
  • Advertising a good price and offering great services.
  • Supposedly offer 24/7 365 level 1 threat triaging.
No photo available

Cons

AlienVault OSSIM

  • The correlation directives that come out of the box are very few. I understand more correlation directives are a premium product, but one can hardly see the value of having very few. It makes new customers think they will not get better directives when they switch to the full USM or USM Anywhere.
  • Same with reports, the few reports it comes out of the box can be retrieved using other tools that are better prepared for the task. I understand that compliance reports aren't free, but at least I'd expect more security reports.
  • The OTX tab in dashboards sometimes takes too long to load, even if you have a fast internet and plenty of resources in the VM.
Ivan Montilla Miralles profile photo

RackFoundry Total Security Management

  • Product they offer does not work.
  • Time to implement is unbelievably long.
  • Services they offer are so far, non-existent.
No photo available

Usability

AlienVault OSSIM

AlienVault OSSIM 8.0
Based on 1 answer
AlienVault OSSIM is far easy to use and manage - provided you know what you're doing. As any SIEM application, there is some background knowledge required in order to take advantage of the product's functionalities, such as the log correlation and analysis. Other than that, the application is quite usable and robust.
Jose Quintero profile photo

RackFoundry Total Security Management

No score
No answers yet
No answers on this topic

Alternatives Considered

AlienVault OSSIM

AlienVault OSSIM as the first experience with a SIEM is very fine, especially if your company is an SMB. Every SIEM shares some features in common with other products, features such as log retrieval and normalization. So if you stick with principles, you can learn other SIEM products as well. If your environment is not of a minimum size, LogRhythm might be overkill for your network, same with McAfee Enterprise Security Manager.
Ivan Montilla Miralles profile photo

RackFoundry Total Security Management

We choose Rackfoundry because it was supposed to be a budget friendly solution that punched above its weight class. Instead what we got was a virtual appliance that powers a web app that does not work.
No photo available

Return on Investment

AlienVault OSSIM

  • The ROI of OSSIM itself is, obviously, immediate, being that it's a free, open-source product. However, you must take into account other inherent investments to cover up for the lack of official support, such as certified agents or consultants that take care of the management and maintenance of the product once in production.
  • On the other hand, the potential loss of information and interruption of operativity due to malware and other threats is really unmeasurable. The implicit savings in OSSIM as a SIEM (Security Information and Event Management) are really the major positive impact on your organization's revenue.
  • Finally, and from a reseller's point of view, reselling OSSIM has the big plus of being a professional services-only asset, given that the appliance itself is free of charge. The only thing to consider is the initial investment in team members with the required capacitation and knowledge to address such professional services to potential customers.
Jose Quintero profile photo

RackFoundry Total Security Management

  • Overall the product has had a negative impact. Not necessarily on our environment but in the amount of time it has taken to deploy.
No photo available

Pricing Details

AlienVault OSSIM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

RackFoundry Total Security Management

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

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