Alkami vs. Xoom, a PayPal Service (personal use only)

If you are looking for a high-quality online banking product and you don’t want/need to customize it too much, Alkami is a great choice- it has a lot out of the box and the people are great. If you need a lot of customization, and you don’t have the internal resources to help you do that, Alkami may be a challenge to satisfy your needs.

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Xoom is best suited to send and receive money between two people who live in different countries, not only that we can also send money to our friends, colleagues, family members directly in their bank accounts. They have a great currency exchange functionality that directly converts our received money into our local currency, and deposits it into our bank account within a few minutes. The only drawback is that not many people know about it, it needs good marketing so that more people can use this service, and from my experience, I can say it is very secure and a good competitor of Payoneer.

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• Mobile-first design is great on both iOS and Android.
• Broad array of retail banking capabilities.
• A large array of integrated partner products to enhance the core functionality of the base product.
• SDK and API-centric architecture are helping to design for the future of banking applications.

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• Very fast transfer and very secure as being of PayPal.
• Receiver don't need to download the app or use Xoom.
• It supports bank and debit card to transfer funds and same with the receiver.

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• SDK and APIs are not fully mature - while they are functional and have a bright future, the support infrastructure is not fully developed.
• Custom development can take a long time.
• They may be focused on sales over support given their recent public offering.

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• Some destinations take longer to get delivered to.
• Higher amounts of money are harder to transfer.
• High fees when trying to add funds to new card.

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I don't see any other service that is so versatile and which offers such a breadth of services.

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It's one of the most easy to use and intuitive platforms. The app is very powerful as well.

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The support team is excellent. They help with any queries.

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The implementation was largely successful. Since this was a large shift from normal practices, we faced a few teething problems, but largely I'd say it went well.

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We agreed to select Xoom as the main payment method since it had more flexible options. It gives the user a full guarantee of transacting safely and when there is a conflict the customer support team acts quickly. The charges for sending and receiving money are relatively low as compared to other platforms. The mobile application has biometric login features making it difficult for unauthorized users to access confidential information.

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• Enabled a solid mobile first.
• Ember experience.
• Allowed flexibility via the SDK.
• Allowed us to focus on the business needs over the technology infrastructure.

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• We have had an uptick in payment processing times.
• We receive payments from customers on time with no lag between invoice and payment dates.
• Overall Xoom has literally added to our bottom line by allowing more than a physical check payment option.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info