AlmaSuite (discontinued) vs. Socialtext (discontinued)

My business is HR consulting. Best benefits: organize freelance consultants by projects and tasks.

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

• Great for task administration.
• Customer service is friendly, pragmatic and always available.
• Organize freelance consultants by projects and tasks.

• Version history - Always keeps the edited versions and one can revert back any time
• Creating and Editing an article is very easy and intutive
• Sharing the articles with peers

• Need to improve in the way it shows project development in time: Gantt chart, schedules, etc.

• Search needs a ton of improvements. It was very slow a year ago
• Search result quality was also not that good
• I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

Better features for project development follow up than Asana and Wrike (previous choices)

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

• Positive: Internal Communication and Collaboration

• We get solutions to concerns much faster
• We promote interactions with the other depts
• We listen and have discussions