Almabase vs. iMIS

Smaller fundraising shops that use RE NXT are definitely well suited to use Almabase. I know there are other connections they offer but I am not able to speak to them. Almabase customer support is very easy to work with and they are quick to respond. They also listen closely and make quick improvements based on requests, when possible.

iMIS Engagement Management System is well suited for associations or other non-profits that operate without a lot of bells and whistles. So far in my experience if you want to do more sophisticated operations, marketing in my specific role, then iMIS Engagement Management System may not be the best AMS. It does the basics well but the more high-powered you want to get then the more it's going to cost by having your vendor of choice to work to enhance or upgrade what you have.

Incentivized

• One-stop-shop. I love that we have one system that will track our income, manage membership, email contacts, manage our website and pull reports.
• Response time on support tickets. Whenever I have a problem using iMIS, I can either log into their support site to submit a help ticket or send it directly from my email account. Someone normally responds to me within the hour and then I will get a solution within the day no matter the time of day I submit the ticket.
• Easy to use widgets. I love using widgets to pull a page together. They have slideshow widgets that use on a daily basis. There are also forum widgets and widgets to pull an already created query to a page you choose to display this information on.

Incentivized

• System Performance: iMIS has always seemed to have had performance issues....sluggish specifically. Though some of that may be in part to some of our customizations, but we don’t think so.
• Integrations with 3rd Party Products: we would like to see more integrations with 3rd party apps.

Incentivized

It is set up logically for the most part and is intuitive to those using it to track attendees (super easy check-in kiosk process), map and process gifts, and create and track registrants for events. There are easy ways to stay in contact with registrants regardless if they have a full record in the parent system.

I think both are great tools. They both have their strengths and weaknesses. I really like the CMS component that comes with iMIS. It is important for an organization to be able to quickly build websites to engage their members. iMIS provides tools to do this out of the box.

Incentivized

• iMIS had a neutral impact on my non-profit organization's overall business objectives. Both the finance and department teams just worked around the limitations that iMIS had.

Incentivized