Alterian Real-Time CX Platform vs. Glassbox
Alterian Real-Time CX Platform vs. Glassbox
Product | Rating | Most Used By | Product Summary | Starting Price |
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Alterian Real-Time CX Platform | N/A | Alterian Real-Time CX Platform (launched as "Chameleon" in 2017) is a customer journey orchestration management solution, oriented towards global audiences. Alterian tracks individual journey performance in real time and, with metrics, evaluates the success of KPI/goal performances from multiple journeys. SDL divested itself of the platform in late 2016, and the Alterian division re-emerged as a result of this as an independent company. | N/A | |
Glassbox | Enterprise companies (1,001+ employees) | Glassbox helps organizations make their customer’s digital experience intuitive and safe. The vendor says it does this by capturing 100% of activity on mobile apps and websites and visualizing a holistic journey map. Using embedded AI Glassbox points to where CX is being compromised, the reasons behind it, and their potential value and empowers users to take action in real-time. | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Alterian Real-Time CX Platform | Glassbox | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Mobile Capabilities |
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Results and Analysis |
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Alterian Real-Time CX Platform | Glassbox | |
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Small Businesses | Ortto Score 8.8 out of 10 | Smartlook Score 8.5 out of 10 |
Medium-sized Companies | Quadient Inspire Score 9.4 out of 10 | Contentsquare Score 8.6 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Contentsquare Score 8.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Alterian Real-Time CX Platform | Glassbox | |
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Likelihood to Recommend | - (0 ratings) | 9.2 (33 ratings) |
Likelihood to Renew | - (0 ratings) | 9.1 (6 ratings) |
Usability | - (0 ratings) | 9.1 (6 ratings) |
Alterian Real-Time CX Platform | Glassbox | |
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Likelihood to Recommend | Alterian No answers on this topic | Glassbox |
Pros | Alterian No answers on this topic | Glassbox |
Cons | Alterian No answers on this topic | Glassbox |
Likelihood to Renew | Alterian No answers on this topic | Glassbox |
Usability | Alterian No answers on this topic | Glassbox |
Alternatives Considered | Alterian No answers on this topic | Glassbox |
Return on Investment | Alterian No answers on this topic | Glassbox |
ScreenShots |