Altova DatabaseSpy vs. Mojo Helpdesk

Altova DatabaseSpy is well suited for dynamic environments that move quickly and have a need to develop and run small to medium-size ad-hoc queries quickly and easily. The tool is intuitive and relatively easy to learn and come up to speed. The tool may not be best suited for large and very large, and complex queries.

Incentivized

For a small business it is a very good value.

Incentivized

• High performing system regardless of how many DBs are integrated
• Graphical DB design editor is useful for bird's eye view of the DB structure of the whole infrastructure
• Single point of reference / administration

Incentivized

• User friendly- easy to setup and get running.
• Built in reports to improve and measure customer satisfaction.
• Always adding new features to enhance the product for the user.
• Support organization responds quickly to issues and questions.

Incentivized

• Improved SQL query debugging capabilities
• Ability to nest queries
• Does not integrate with other DB administration tools or query tools

Incentivized

• The ability to be able to customize the priority level of a ticket. Currently these are set by default and can not be changed.
• Text box section on the rating to have the option to tell why a low rating was given.

Incentivized

For me, this is basically like mRemoteNG for databases. I mentioned this so people can have a general idea on one of its feature.

Incentivized

Price and customer service.

Incentivized

• Enabled us to continue to provide excellent customer support with a smaller team
• Lower cost helped us balance our budget
• Reduced the need for spending extra funds on training

Incentivized

• Our company’s improved customer support response times and expert service has helped us make money.

Incentivized