Blackbaud Altru vs. DonationMatch

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Blackbaud Altru
Score 8.6 out of 10
N/A
Designed for General Admissions OrganizationsN/A
DonationMatch
Score 9.1 out of 10
N/A
DonationMatch is a turnkey social good platform streamlining how in-kind donations from companies to nonprofit fundraising events generate mutual benefit. For generous companies, the DonationMatch platform handles the most time-consuming but necessary tasks--vetting the exempt status of organizations, applicant verification, meeting criteria, creation and e-delivery of barcoded gift certificates, promotion reminding, and recordkeeping. The…
$0
Pricing
Blackbaud AltruDonationMatch
Editions & Modules
No answers on this topic
Starter
$0
Champion
$49
per month
Pro Event
$129
one-time fee
Pro VIP
$249
per year
Enterprise
Custom Pricing
Offerings
Pricing Offerings
Blackbaud AltruDonationMatch
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAltru’s pricing information is catalogued below, as supplied by the software provider or retrieved from publicly accessible pricing materials. Altru is priced as an annual subscription. This includes hosting, unlimited users, access to unparalleled product support – everything you expect from a complete cloud solution.
More Pricing Information
Community Pulse
Blackbaud AltruDonationMatch
Best Alternatives
Blackbaud AltruDonationMatch
Small Businesses
Bonterra Network for Good
Bonterra Network for Good
Score 9.4 out of 10
Submittable
Submittable
Score 8.8 out of 10
Medium-sized Companies
Bloomerang CRM
Bloomerang CRM
Score 9.1 out of 10
Submittable
Submittable
Score 8.8 out of 10
Enterprises
Blackbaud Enterprise Fundraising CRM
Blackbaud Enterprise Fundraising CRM
Score 7.6 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Blackbaud AltruDonationMatch
Likelihood to Recommend
8.2
(11 ratings)
9.1
(1 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.2
(3 ratings)
-
(0 ratings)
User Testimonials
Blackbaud AltruDonationMatch
Likelihood to Recommend
Blackbaud
Well suited for smaller organizations that want to centralize many systems. Smaller organizations will have less constituents to manage and fewer events (our organization has 100,000+ constituents, daily programs/events, and a large donor base). Many areas within Altru are not updated to be functional for 2020. Because of this, we do not use the merchandising feature, the volunteer portal, or marketing communications. It does a little bit of everything "okay enough" to be better than having separate systems. It's restrictive in many areas, but being able to do SO much in one database outweighs the negatives! It is 100% necessary to have a data manager who spends all of their time in Altru doing data cleanup, researching and writing policies and procedures, training new users, keeping staff up-to-date on new processes, creating queries and running reports, creating workarounds for "unfixable" issues within the database.
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DonationMatch Inc.
It is a great tool for connecting businesses with products or services to donate with interested persons, via non-profit fundraisers, which can be selected based on values and mission. It is also an affordable way to solicit donations for non-profit fundraising events.
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Pros
Blackbaud
  • Ticketing and tracking many different types of admission sales including group, facility rental, individual tickets, and class registration.
  • Membership management, including membership card mailing, recurring memberships, and renewal reminders.
  • Being an all-encompassing database rather than forcing you to use multiple databases.
  • Great customer service and client support, including ongoing updates to better the system.
  • Has a merchandise inventory management system.
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DonationMatch Inc.
  • Expands audience awareness. Directly connects me with interested persons.
  • Grows email list through participation in my donated content.
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Cons
Blackbaud
  • Query system not user-friendly for management with limited database background.
  • Limited company-to-user support outside of an online community of users. No long term account managers for program.
  • No email analysis tools for eblasts.
  • Limited merchandise capabiity for shop use, though the program does allow third party programs to work with it.
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DonationMatch Inc.
  • Minor detail, but when you reply to messages the subject line turns blank, and I wish it would populate as re: original message subject.
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Support Rating
Blackbaud
They are always available and very knowledgable. Many times I am able to come up with a solution before they've finished troubleshooting just by having talked through it with them. I really appreciate the Chat feature to answer simple questions in a timely fashion. The training I received was top notch and very detailed.
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DonationMatch Inc.
No answers on this topic
Alternatives Considered
Blackbaud
We switched from Raisers Edge in 2012 due to the need to have all processes in one database. Group Sales/Rentals had to use a separate database for their sales than the Members and Donors department. We also could not sell tickets for events and programs in one space. Being able to have all of these in one database is why we chose Altru.
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DonationMatch Inc.
I've never used anything like this before. I used to do it all one non-profit at a time!
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Return on Investment
Blackbaud
  • It has become very tedious to account for registrants in each session of a class or camp, because you have to "sell" them into each session in order to have an accurate class roster.
  • It is very easy to process payment and entry fees to our Museum and programs.
  • It is easy to retrieve accurate information and records of patrons.
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DonationMatch Inc.
No answers on this topic
ScreenShots

Blackbaud Altru Screenshots

Screenshot of Constituent Record: Get a true 360-degree view of each constituent's activity.Screenshot of Daily Sales:  Improve sales speed and visitor experience with a smart POSScreenshot of Group Sales:  Keep group sales orders organized and manageableScreenshot of KPIs:  Measure and monitor organizational performanceScreenshot of Membership Dashboard:  Improve membership acquisition and retentionScreenshot of Organizational Calendar:  Effectively manage events, programs, spaces, supplies and equipment