TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amazon Cognito

    Score7.4 out of 10
    N/AAmazon Cognito is a mobile identity product that allows users to add user sign-up and sign-in to mobile and web apps, and authenticate users through social identity providers.

    $0.01

    Per MAU

    HID DigitalPersona

    Score8.3 out of 10
    N/AHID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and applications.

    $3.75

    per user per month

    Pricing
    Amazon CognitoHID DigitalPersona
    Editions & Modules
    Starting Price
    $0.01
    Per MAU
    HID DigitalPersona
    $3.75
    per user per month
    Offerings
    Pricing Offerings
    Amazon CognitoHID DigitalPersona
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details
    More Pricing Information
    Community Pulse
    Amazon CognitoHID DigitalPersona
    Considered Both Products
    Amazon AWS
    No answer on this topic
    HID Global
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    13 Answers
    95%
    Would buy again
    52 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    9 Answers
    96%
    Delivers good value for the price
    51 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    12 Answers
    98%
    Happy with the feature set
    54 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    100%
    Lived up to sales and marketing promises
    43 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    10 Answers
    96%
    Implementation went as expected
    44 Answers
    Best Alternatives
    Amazon CognitoHID DigitalPersona
    Small Businesses
    No answers on this topic
    WatchGuard AuthPoint
    Score9 out of 10
    Medium-sized Companies
    No answers on this topic
    WatchGuard AuthPoint
    Score9 out of 10
    Enterprises
    No answers on this topic
    Symantec VIP
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Amazon CognitoHID DigitalPersona
    Likelihood to Recommend
    8.0
    (15 ratings)
    8.2
    (117 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.5
    (7 ratings)
    Usability
    8.0
    (2 ratings)
    9.0
    (5 ratings)
    Support Rating
    7.0
    (3 ratings)
    9.0
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (4 ratings)
    User Testimonials
    Amazon CognitoHID DigitalPersona
    Likelihood to Recommend
    Amazon AWS
    Well Suited
    1. B2C mobile and web apps with a high number of users.
    2. Cheaper and cost-effective.
    3. If the other pieces of the infra are already using AWS services like Lambda, S3, Pinpoint, etc.
    Not Suited For:
    1. Advanced use-cases (Biometrics based authentication) Email, and other MFA channels.
    2. For any use-cases needing SCIM.
    3. Customized flows of SSO, and MFA will need a layer on Lambda and other AWS services.
    Incentivized
    Read full review
    HID Global
    During the onboarding process, remote workers can enroll their fingerprints or create secure PINs. This eliminates the need for complicated passwords and enables them to safely access company resources and critical apps from remote locations. HID DigitalPersona's robust authentication techniques and access control features can assist you in adhering to data security laws.
    Incentivized
    Read full review
    Pros
    Amazon AWS
    • Strong integration with React.js and client-side applications
    • Easy to bridge Cognito identities with the rest of the AWS ecosystem
    • Easy to store user profile data directly in Cognito rather than having to build additional services/endpoints
    • Easy integration with AWS Lambda to extend and add sophistication to the service
    Incentivized
    Read full review
    HID Global
    • Speeding up the login process with fingerprint in PIN rather than having to remember a long password. Our IT department has seen a huge decrease in the amount of account lockout and forgot password calls.
    • It is highly customizable to meet the needs of remote or on-premises workers. It is all configurable through group policy, so it is very easy to set specific requirements on certain groups.
    • Setup was quick and the administration guides are very easy to follow if you need to go back in and adjust things.
    Incentivized
    Read full review
    Cons
    Amazon AWS
    • Amazon Cognito has a bit of a learning curve. You need to learn its concepts and terminology. The documentation does not describe some topics comprehensively.
    • Some Console screens would benefit from improved search and filtering options.
    • When another AWS product (e.g., SageMaker) configures Cognito on your behalf, it is not clear what you're getting. For example, the expiration of a temporary password was configured but never communicated.
    Incentivized
    Read full review
    HID Global
    • I find that sometimes I have had to delete a users fingerprints and re-add them. There must be something going on where the software believes that the user has changed their fingerprints.
    • I have on occasion come across a person where the reader was unable to create fingerprints for that user. It would be interesting to see if the sensitivity of the 4500 reader could be improved on.
    • I find that using the DigitalPersona software makes the users ultimately forget their passwords. Maybe every once in a while the software could require the user to type in their Windows password to help them remember it.
    Incentivized
    Read full review
    Likelihood to Renew
    Amazon AWS
    No answers on this topic
    HID Global
    It is wonderful for multifactor authentication and gives us many options for what we use to authenticate. All of our users use it and it is engrained into our group policies and people would be very disappointed if it went away.
    Incentivized
    Read full review
    Usability
    Amazon AWS
    Amazon Cognito is easy to use and implement if you don't need to implement custom policies. But if your security team requires something outside the box, then implementation becomes complicated and you risk wasting time. There is no option for customizable regex for passwords, which is a major deficiency. The standard password policy, allow to choose the length of the password, if it should contains at least one number, one special character, one uppercase letter and one lowercase letter.
    Incentivized
    Read full review
    HID Global
    I think there are still fundamental enhancements needed to be added to the management consoles and I think there ought to be a Centralized, Windows Based "Thick" Management Application instead of individual utilities which vary from MMCs, Scripts, Wizards, etc.
    Incentivized
    Read full review
    Support Rating
    Amazon AWS
    Community support is excellent, many times even better and quicker then the offical AWS support. I really cannot recommend community support enough! Apart from that the service is relativily easy to use and does not have a huge learning curve. Examples are easy to follow and will help you start using the service.
    Incentivized
    Read full review
    HID Global
    Extremely poor; I've never encountered such. Professional Services completely dropped us for months. Crossmatch tech support seems like it has 3 techs tops! No response to emails, calls, the absolute worst! I will never recommend DP to anyone.
    Incentivized
    Read full review
    Implementation Rating
    Amazon AWS
    No answers on this topic
    HID Global
    Could use tools to audit license usage at a more granular level as to allow an administrator to free up licenses from users whom seldom use their biometrics to login.
    Incentivized
    Read full review
    Alternatives Considered
    Amazon AWS
    They are ideal tools to create a secure and unique login experience for our applications. Thanks to its API authorization, Amazon Cognito ensures connections to applications that are secure.It is easy to use and provides easy access to files and applications that you need to complete your goal.
    Incentivized
    Read full review
    HID Global
    We have used One Identity for software tokens. The Defender software tokens were originally included with our bundle and work pretty well for integration into the AnyConnect VPN client with Cisco. All that said, we use the two products for different applications and DP does what it does very well.
    Incentivized
    Read full review
    Return on Investment
    Amazon AWS
    • ROI is great for Amazon Cognito Overall.
    • It is included in the AWS Free Tier so you can use it for a good amount without paying, so the software can be tested beforehand.
    • The paid pricing is also affordable, so a positive impact on ROI.
    Incentivized
    Read full review
    HID Global
    • I'm happy to say I'm not involved in budgeting or finance, but the financial benefits are easy to state: Less helpdesk time - helpdesk staff don't have to spend time resetting people's passwords.
    • Users don't have to wait for Helpdesk to get around to helping them log in.
    Incentivized
    Read full review
    ScreenShots