Amazon Cognito vs. Salesforce Identity

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Cognito
Score 7.8 out of 10
N/A
Amazon Cognito is a mobile identity product that allows users to add user sign-up and sign-in to mobile and web apps, and authenticate users through social identity providers.
$0.01
Per MAU
Salesforce Identity
Score 7.0 out of 10
N/A
Salesforce Identity is a mobile identity platform.N/A
Pricing
Amazon CognitoSalesforce Identity
Editions & Modules
Starting Price
$0.01
Per MAU
No answers on this topic
Offerings
Pricing Offerings
Amazon CognitoSalesforce Identity
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Amazon CognitoSalesforce Identity
Top Pros
Top Cons
Best Alternatives
Amazon CognitoSalesforce Identity
Small Businesses
Dashlane
Dashlane
Score 9.3 out of 10
Dashlane
Dashlane
Score 9.3 out of 10
Medium-sized Companies
Dashlane
Dashlane
Score 9.3 out of 10
Dashlane
Dashlane
Score 9.3 out of 10
Enterprises
IBM Cloud App ID
IBM Cloud App ID
Score 9.1 out of 10
IBM Cloud App ID
IBM Cloud App ID
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon CognitoSalesforce Identity
Likelihood to Recommend
8.0
(15 ratings)
7.0
(3 ratings)
Usability
8.0
(2 ratings)
-
(0 ratings)
Support Rating
7.0
(3 ratings)
-
(0 ratings)
User Testimonials
Amazon CognitoSalesforce Identity
Likelihood to Recommend
Amazon AWS
Well Suited
  1. B2C mobile and web apps with a high number of users.
  2. Cheaper and cost-effective.
  3. If the other pieces of the infra are already using AWS services like Lambda, S3, Pinpoint, etc.
Not Suited For:
  1. Advanced use-cases (Biometrics based authentication) Email, and other MFA channels.
  2. For any use-cases needing SCIM.
  3. Customized flows of SSO, and MFA will need a layer on Lambda and other AWS services.
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Salesforce
Salesforce Identity is well suited and I'm on the street visiting and I have to access a customer's account and I need to access multiple systems at the same time to get a lot of information. When I have to compare information on 2 or more different systems and I need it all connected at the same time.
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Pros
Amazon AWS
  • Strong integration with React.js and client-side applications
  • Easy to bridge Cognito identities with the rest of the AWS ecosystem
  • Easy to store user profile data directly in Cognito rather than having to build additional services/endpoints
  • Easy integration with AWS Lambda to extend and add sophistication to the service
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Salesforce
  • SFI, allows you to connect and manage all your applications in one easy to use interface.
  • It has the ability to use many different authentication standards to fit all the different needs of the applications.
  • If the standard isn't supported it has the flexibility to create your own custom solution.
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Cons
Amazon AWS
  • Amazon Cognito has a bit of a learning curve. You need to learn its concepts and terminology. The documentation does not describe some topics comprehensively.
  • Some Console screens would benefit from improved search and filtering options.
  • When another AWS product (e.g., SageMaker) configures Cognito on your behalf, it is not clear what you're getting. For example, the expiration of a temporary password was configured but never communicated.
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Salesforce
  • Can't think of any other than pricing.
Read full review
Usability
Amazon AWS
All the features AWS Cognito offers gives the user the options they need without making it too complicated. Your customers will be happy. On the administration site usability is also great. After a small learning curve, you can setup Cognito for your usage
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Salesforce
No answers on this topic
Support Rating
Amazon AWS
AWS Support overall is poor. Your main resources are trainings and the docs, and the docs can be very confusing. Using Cognito well involves having a developer learn it deeply and help support your team in understanding it. That said, Cognito's competitors also have dismal support and even worse documentation, so while this isn't a strength for Cognito it may still be the frontrunner here.
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Salesforce
No answers on this topic
Alternatives Considered
Amazon AWS
They are ideal tools to create a secure and unique login experience for our applications. Thanks to its API authorization, Amazon Cognito ensures connections to applications that are secure.It is easy to use and provides easy access to files and applications that you need to complete your goal.
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Salesforce
One system completes the other. I use Salesforce Identity to enter Salesforce CMS. All my company's client portfolios are in SF CMS. I use the Salesforce Identity and the Salesforce CMS every day, all the time.
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Return on Investment
Amazon AWS
  • ROI is great for Amazon Cognito Overall.
  • It is included in the AWS Free Tier so you can use it for a good amount without paying, so the software can be tested beforehand.
  • The paid pricing is also affordable, so a positive impact on ROI.
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Salesforce
  • The biggest return is on the auditing and ease of use for the users.
Read full review
ScreenShots