Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Kendra
Score 8.7 out of 10
N/A
Amazon Kendra is presented by the vendor as an accurate and easy to use enterprise search service powered by machine learning.N/A
Elasticsearch
Score 8.5 out of 10
N/A
Elasticsearch is an enterprise search tool from Elastic in Mountain View, California.
$16
per month
Google Cloud AI
Score 8.4 out of 10
N/A
Google Cloud AI provides modern machine learning services, with pre-trained models and a service to generate tailored models.N/A
Pricing
Amazon KendraElasticsearchGoogle Cloud AI
Editions & Modules
No answers on this topic
Standard
$16.00
per month
Gold
$19.00
per month
Platinum
$22.00
per month
Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
Amazon KendraElasticsearchGoogle Cloud AI
Free Trial
NoNoNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Amazon KendraElasticsearchGoogle Cloud AI
Best Alternatives
Amazon KendraElasticsearchGoogle Cloud AI
Small Businesses
Yext
Yext
Score 7.8 out of 10
Yext
Yext
Score 7.8 out of 10
InterSystems IRIS
InterSystems IRIS
Score 8.0 out of 10
Medium-sized Companies
Guru
Guru
Score 9.4 out of 10
Guru
Guru
Score 9.4 out of 10
Posit
Posit
Score 10.0 out of 10
Enterprises
Guru
Guru
Score 9.4 out of 10
Guru
Guru
Score 9.4 out of 10
Posit
Posit
Score 10.0 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Amazon KendraElasticsearchGoogle Cloud AI
Likelihood to Recommend
8.7
(2 ratings)
9.0
(48 ratings)
8.0
(7 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
8.0
(2 ratings)
Support Rating
-
(0 ratings)
7.8
(9 ratings)
7.3
(3 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
Amazon KendraElasticsearchGoogle Cloud AI
Likelihood to Recommend
Amazon AWS
An intelligent search solution that makes it easy to find the information employees and customers want to know without migrating from one place to another and without wasting time with just a few clicks, Amazon Kendra connects relevant data sources through fully functional and customizable search while minimizing risks increasing workflow by obtaining detailed results.
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Elastic
Elasticsearch is a really scalable solution that can fit a lot of needs, but the bigger and/or those needs become, the more understanding & infrastructure you will need for your instance to be running correctly. Elasticsearch is not problem-free - you can get yourself in a lot of trouble if you are not following good practices and/or if are not managing the cluster correctly. Licensing is a big decision point here as Elasticsearch is a middleware component - be sure to read the licensing agreement of the version you want to try before you commit to it. Same goes for long-term support - be sure to keep yourself in the know for this aspect you may end up stuck with an unpatched version for years.
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Google
Google Cloud AI is a wonderful product for companies that are looking to offset AI and ML processing power to cloud APIs, and specific Machine Learning use cases to APIs as well. For companies that are looking for very specific, customized ML capabilities that require lots of fine-tuning, it may be better to do this sort of processing through open-source libraries locally, to offset the costs that your company might incur through this API usage.
Read full review
Pros
Amazon AWS
  • Extremely accurate.
  • Easy to use and setup.
  • Great search engine.
  • Powerful research tool.
Read full review
Elastic
  • As I mentioned before, Elasticsearch's flexible data model is unparalleled. You can nest fields as deeply as you want, have as many fields as you want, but whatever you want in those fields (as long as it stays the same type), and all of it will be searchable and you don't need to even declare a schema beforehand!
  • Elastic, the company behind Elasticsearch, is super strong financially and they have a great team of devs and product managers working on Elasticsearch. When I first started using ES 3 years ago, I was 90% impressed and knew it would be a good fit. 3 years later, I am 200% impressed and blown away by how far it has come and gotten even better. If there are features that are missing or you don't think it's fast enough right now, I bet it'll be suitable next year because the team behind it is so dang fast!
  • Elasticsearch is really, really stable. It takes a lot to bring down a cluster. It's self-balancing algorithms, leader-election system, self-healing properties are state of the art. We've never seen network failures or hard-drive corruption or CPU bugs bring down an ES cluster.
Read full review
Google
  • good conversion from the voice to the text
  • speed in the conversion from voice to text
  • time-saving in the conversion activity
  • analysis of the results of the conversion in real time
Read full review
Cons
Amazon AWS
  • Amazon Kendra is an intelligent search service that facilitates the way we obtain information by making it easier to obtain accurate documents without wasting time, it is a software that is designed to work in an optimized way, providing a business quality service with flexible features and innumerable benefits. , it is effective and fresh.
Read full review
Elastic
  • Joining data requires duplicate de-normalized documents that make parent child relationships. It is hard and requires a lot of synchronizations
  • Tracking errors in the data in the logs can be hard, and sometimes recurring errors blow up the error logs
  • Schema changes require complete reindexing of an index
Read full review
Google
  • Some of the build in/supported AI modules that can be deployed, for example Tensorflow, do not have up-to-date documentation so what is actually implemented in the latest rev is not what is mentioned in the documentation, resulting in a lot of debugging time.
  • Customization of existing modules and libraries is harder and it does need time and experience to learn.
  • Google Cloud AI can do a better job in providing better support for Python and other coding languages.
Read full review
Likelihood to Renew
Amazon AWS
No answers on this topic
Elastic
We're pretty heavily invested in ElasticSearch at this point, and there aren't any obvious negatives that would make us reconsider this decision.
Read full review
Google
We are extremely satisfied with the impact that this tool has made on our organization since we have practically moved from crawling to walking in the process of generating information for our main task to investigate in the field through interviews. With the audio to text translation tool there is a difference from heaven to earth in the time of feeding our internal data.
Read full review
Usability
Amazon AWS
No answers on this topic
Elastic
To get started with Elasticsearch, you don't have to get very involved in configuring what really is an incredibly complex system under the hood. You simply install the package, run the service, and you're immediately able to begin using it. You don't need to learn any sort of query language to add data to Elasticsearch or perform some basic searching. If you're used to any sort of RESTful API, getting started with Elasticsearch is a breeze. If you've never interacted with a RESTful API directly, the journey may be a little more bumpy. Overall, though, it's incredibly simple to use for what it's doing under the covers.
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Google
I give 8 because although it´s a tool I really enjoy working with, I think Google Cloud AI's impact is just starting, therefore I can visualize a lot/space of improvements in this tool. As an example the application of AI in international environments with different languages is a good example of that space/room to improve.
Read full review
Support Rating
Amazon AWS
No answers on this topic
Elastic
We've only used it as an opensource tooling. We did not purchase any additional support to roll out the elasticsearch software. When rolling out the application on our platform we've used the documentation which was available online. During our test phases we did not experience any bugs or issues so we did not rely on support at all.
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Google
Every rep has been nice and helpful whenever I call for help. One of the systems froze and wouldn't start back up and with the help of our assigned rep we got everything back up in a timely manner. This helped us not lose customers and money.
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Implementation Rating
Amazon AWS
No answers on this topic
Elastic
Do not mix data and master roles. Dedicate at least 3 nodes just for Master
Read full review
Google
In fact, you only need the basic tech knowledge to do a Google search. You need to know if your organization requires it or not,. our organization required it. And that is why we acquired it and solved a need that we had been suffering from. This is part of the modernization of an organization and part of its growth as a company.
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Alternatives Considered
Amazon AWS
Amazon Kendra offers an intelligent search experience, it is a tool that facilitates the way we work by providing secure and immediate results, saves time, increases productivity and brings progress. It is the best way to get accurate answers using natural language. It is a software that works in an extraordinary way, being easy to implement, safe and effective, the experience is unique.
Read full review
Elastic
As far as we are concerned, Elasticsearch is the gold standard and we have barely evaluated any alternatives. You could consider it an alternative to a relational or NoSQL database, so in cases where those suffice, you don't need Elasticsearch. But if you want powerful text-based search capabilities across large data sets, Elasticsearch is the way to go.
Read full review
Google
These are basic tools although useful, you can't simply ignore them or say they are not good. These tools also have their own values. But, Yes, Google is an advanced one, A king in the field of offering a wide range of tools, quality, speed, easy to use, automation, prebuild, and cost-effective make them a leader and differentiate them from others.
Read full review
Return on Investment
Amazon AWS
  • Ease of use of website, converting in more sales.
  • Better internal documentation, reducing emails back-and-forth.
Read full review
Elastic
  • We have had great luck with implementing Elasticsearch for our search and analytics use cases.
  • While the operational burden is not minimal, operating a cluster of servers, using a custom query language, writing Elasticsearch-specific bulk insert code, the performance and the relative operational ease of Elasticsearch are unparalleled.
  • We've easily saved hundreds of thousands of dollars implementing Elasticsearch vs. RDBMS vs. other no-SQL solutions for our specific set of problems.
Read full review
Google
  • Artificial intelligence and automation seems 'free' and draws the organization in, without seeming to spend a lot of funds. A positive impact, but who is actually tracking the cost?
  • We want our employees to use it, but many resist technology or are scared of it, so we need a way to make them feel more comfortable with the AI.
  • The ROI seems positive since we are full in with Google, and the tools come along with the functionality.
Read full review
ScreenShots