Amazon Kendra vs. Nuance Dragon Speech Recognition

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Kendra
Score 8.7 out of 10
N/A
Amazon Kendra is presented by the vendor as an accurate and easy to use enterprise search service powered by machine learning.N/A
Dragon Speech Recognition
Score 8.1 out of 10
N/A
Nuance's Dragon Speech Recognition suite are applications for lawyers, medical practitioners, and other professionals, allowing them to dictate and record notes (according to the vendor) faster than typing, accurately.
$14.99
per month
Pricing
Amazon KendraNuance Dragon Speech Recognition
Editions & Modules
No answers on this topic
Dragon Anywhere
$14.99
per month
Dragon Professional Individual, v15
$500
per license
Dragon Legal Individual, v15
$500
per license
Dragon Professional Anywhere
Contact sales team
Dragon Legal Anywhere
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Dragon Law Enforcement
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Offerings
Pricing Offerings
Amazon KendraDragon Speech Recognition
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Amazon KendraNuance Dragon Speech Recognition
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Amazon KendraNuance Dragon Speech Recognition
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User Ratings
Amazon KendraNuance Dragon Speech Recognition
Likelihood to Recommend
8.7
(2 ratings)
9.0
(8 ratings)
Usability
-
(0 ratings)
8.1
(2 ratings)
Support Rating
-
(0 ratings)
5.0
(2 ratings)
User Testimonials
Amazon KendraNuance Dragon Speech Recognition
Likelihood to Recommend
Amazon AWS
An intelligent search solution that makes it easy to find the information employees and customers want to know without migrating from one place to another and without wasting time with just a few clicks, Amazon Kendra connects relevant data sources through fully functional and customizable search while minimizing risks increasing workflow by obtaining detailed results.
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Nuance
My job requires that I produce lengthy and detailed minutes of meetings and Nuance Dragon Speech Recognition is absolutely ideally suited for this purpose. Notably, meetings are recorded and it is extremely easy to playback the recording of meetings while dictating notes. This is a remarkable saving in time and effort in producing minutes that might otherwise take a few days. I cannot think of any scenario where it would be less appropriate to use Nuance Dragon Speech Recognition other than in a situation where it is not possible to dictate for whatever reason.
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Pros
Amazon AWS
  • Extremely accurate.
  • Easy to use and setup.
  • Great search engine.
  • Powerful research tool.
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Nuance
  • The main advantage is that it calibrates itself around your tone and accent.
  • Integration with many apps and operative system is good.
  • Integrating custom words and acronyms is very easy, so, over time, recognition becomes very precise and customized.
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Cons
Amazon AWS
  • Amazon Kendra is an intelligent search service that facilitates the way we obtain information by making it easier to obtain accurate documents without wasting time, it is a software that is designed to work in an optimized way, providing a business quality service with flexible features and innumerable benefits. , it is effective and fresh.
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Nuance
  • Word recognition can always improve.
  • Sometimes puts stray words or characters on the page if you forget to tell the microphone to go to sleep.
  • Adds non-spoken words for no reason if there is a delay in speaking.
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Likelihood to Renew
Amazon AWS
No answers on this topic
Nuance
  • Nuance Dragon Speech Recognition is not up to par with any of the other AI voice recognition technologies currently available
  • The software is also very buggy and crashes frequently
  • Punctuation also seems like an afterthought for Nuance Dragon Speech Recognition software--requiring the user to speak out each comma, period, etc.
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Usability
Amazon AWS
No answers on this topic
Nuance
Overall, its gives the functionality that I need in my role and can support with automating tasks. I mainly use it for autotext, to add blocks of text and it works universally across all applications. It saves time and works well in Windows 11. It works very well navigating the web.
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Support Rating
Amazon AWS
No answers on this topic
Nuance
One of the worst companies in terms of customer service getting the download file because of a laptop upgrade took me months of work. No jokes.
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Alternatives Considered
Amazon AWS
Amazon Kendra offers an intelligent search experience, it is a tool that facilitates the way we work by providing secure and immediate results, saves time, increases productivity and brings progress. It is the best way to get accurate answers using natural language. It is a software that works in an extraordinary way, being easy to implement, safe and effective, the experience is unique.
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Nuance
Other than the more recent speech recognition tools from Microsoft, Google, etc., I have always used Nuance Dragon Speech Recognition. I was introduced to AI technology on an appraisal assignment. During the engagement, I had an opportunity to learn about the technology, and when I researched speech recognition software, the best reviews were of Nuance Dragon Speech Recognition. I purchased Nuance Dragon Speech Recognition and have stayed with the product.
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Return on Investment
Amazon AWS
  • Ease of use of website, converting in more sales.
  • Better internal documentation, reducing emails back-and-forth.
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Nuance
  • Nuance Dragon Speech Recognition has made it easier to dictate progress notes
  • Nuance Dragon Speech Recognition has made seeing patients more efficient
  • Nuance Dragon Speech Recognition was a little expensive for our smaller practice
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ScreenShots