Amazon Pay vs. Razorpay Payment Gateway

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Pay
Score 8.5 out of 10
N/A
Amazon Pay is a payment and fraud protection service for ecommerce merchants allowing shoppers to log in with their amazon credentials and make purchases.N/A
Razorpay Payment Gateway
Score 8.9 out of 10
N/A
Razorpay Payment Gateway, from Razorpay in Bangalore, boasts easy integration, completely online onboarding, feature filled checkout and performance.N/A
Pricing
Amazon PayRazorpay Payment Gateway
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Amazon PayRazorpay Payment Gateway
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Amazon PayRazorpay Payment Gateway
Considered Both Products
Amazon Pay

No answer on this topic

Razorpay Payment Gateway
Chose Razorpay Payment Gateway
Easy to set up, and integration happens with simple steps.
Various payment options.
Easy to export reports.
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Amazon PayRazorpay Payment Gateway
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
Amazon Pay
-
Ratings
Razorpay Payment Gateway
8.8
1 Ratings
41% above category average
Fraud Detection00 Ratings10.01 Ratings
API or SDK00 Ratings9.01 Ratings
Recurring Payment Support00 Ratings8.01 Ratings
Billing and Invoicing Support00 Ratings9.01 Ratings
Global Support00 Ratings7.01 Ratings
Payment Form Acceptance00 Ratings10.01 Ratings
Best Alternatives
Amazon PayRazorpay Payment Gateway
Small Businesses
Apple Pay
Apple Pay
Score 9.1 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 9.1 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Enterprises
Adyen
Adyen
Score 8.8 out of 10
Adyen
Adyen
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon PayRazorpay Payment Gateway
Likelihood to Recommend
8.5
(25 ratings)
9.8
(2 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(6 ratings)
-
(0 ratings)
Implementation Rating
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
Amazon PayRazorpay Payment Gateway
Likelihood to Recommend
Amazon AWS
I find it's extremely easy to use Amazon Pay, at least as a consumer. If you have an active Amazon account, and if you have Prime, your features (free shipping) are already connected and ready to use. The advantages are that you don't have to enter new payment info into another new e-commerce site and your Amazon Prime shipping advantages are already built into your options. At least, this has been the case for me the few times I've used it so far - on a couple of different online stores. I also had to cancel an item and the reimbursement went through quickly and easily as well.
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Razorpay
According to my experience, it is best for all types of businesses. You can integrate with your blog, and website easily in some simple steps. You can accept payments through payment pages, and links where you can set expiry dates. When a customer finds various payment methods, he/she will use your services again and again, which will grow your business. It automatically records payments, and in case of payment failures, you can set up an auto refund without any hassle. But when it comes to customer support, their response time is long, and they mostly create tickets via live chat. You can set instant settlement, but you have to pay an extra fee for that.
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Pros
Amazon AWS
  • The experience of using Amazon Pay goes really well if you have paired your Amazon account with an Alexa-enabled device.
  • You don't have to take out your credit card in public and you can simply complete every purchase using Amazon Pay UPI.
  • Amazon Pay later is one of my favorite features that I use to make any purchase on the Amazon website. It allows me to make payments even when I am short on the pocket. And the good part is that you don't have to pay any interest for this pay later amount.
  • In case you have received a gift voucher from your company, you can add it to your account and it will reflect in your Amazon Pay balance.
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Razorpay
  • Payment Notification
  • Intuitive Dashboard
  • Various Payment Methods
  • Export of reports
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Cons
Amazon AWS
  • Once you have added the money to the Amazon Pay wallet, you can't transfer it to your bank account and you are not able to purchase an Amazon gift card
  • Sometimes Amazon Pay is slow in server
  • Amazon Pay customer support is not good for India
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Razorpay
  • Customer support response time
  • Reduce flat payment gateway charges
  • Add more Wallet and EMI options
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Usability
Amazon AWS
It's very helpful for our company. Amazon Pay is an easy use platform. Through this app, you can solve all the problems like pay electricity bills, employees salaries, and transfer money to anyone.
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Razorpay
No answers on this topic
Support Rating
Amazon AWS
Amazon Pay gets a rating of 9 because it does not drastically improve the business. That said, it allows us to offer another payment method for users who trust Amazon and will always or only checkout with Amazon Pay. The support team for Amazon Pay is top-notch and will help get all issues resolved.
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Razorpay
No answers on this topic
Implementation Rating
Amazon AWS
I don't have any idea about this question.
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Razorpay
No answers on this topic
Alternatives Considered
Amazon AWS
The User Interface of Amazon Pay is far better than any other payment gateway. Moreover, I have very less payment stuck problems with Amazon pay, and even if any payment gets stuck the issue is resolved within 48 hours of the failed transaction. I like that Amazon Pay offers rewards for every payment done which is a very cool feature that other applications often provide its users.
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Razorpay
Easy to set up, and integration happens with simple steps. Various payment options. Easy to export reports. Instant payment notification and updates on dashboard. Useful for individuals, SMEs, and companies. Adding creative features from time to time for more improvement. The support team is responsive among other tools like Paytm, Google Pay, and Stripe. Amazon Pay is best when it comes to charges, but it has missing payment methods of Paylater apps, EMI apps. If it reduces its flat 2% charge, then it will trend at top.
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Return on Investment
Amazon AWS
  • Amazon Pay instantly boosted our sales when I realized that customs prefer to use it over PayPal as just about everyone has an Amazon account and it makes it easier for them to just check out using Amazon Pay.
  • The processing fees while higher than the others we are using are the only downside to our return in using Amazon Pay.
  • Customers use their Amazon logins for their Amazon pay orders and it is as hassle-free as it gets.
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Razorpay
  • Increased sales with EMI and Paylater Payment Method
  • Reduced time to verify transaction manually
  • Managing team with different roles
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ScreenShots