TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amazon Pay

    Score9.5 out of 10
    N/AAmazon Pay is a payment and fraud protection service for ecommerce merchants allowing shoppers to log in with their amazon credentials and make purchases.N/A
    Pricing
    Amazon Pay
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Amazon Pay
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Amazon Pay
    Considered Both Products
    Amazon AWS
    Chose Amazon Pay
    Amazon pay is widely used around the globe.
    it has good customer support available 24*7
    Incentivized
    Chose Amazon Pay
    Sometimes payment failures happen with Google Pay but thats not the case with amazon pay
    Incentivized
    Chose Amazon Pay
    I am effortlessly able to transact whenever and wherever I want, with no latency. The service is excellent, and all transactions are completed quickly. And I appreciate the cashback that I receive after making a payment, whether it's for my power bill or a phone recharge. …
    Incentivized
    Chose Amazon Pay
    It stacks up as the facility for Amazon Pay gift cards is amazing and easy.
    Incentivized
    Chose Amazon Pay
    Amazon Pay in comparison to the other UPI apps is a more trusted platform. The best part is that you can directly do Amazon shopping via Amazon wallet or Amazon UPI. Moreover in comparison to Google Pay Amazon Pay offers more cashback and relevant rewards. Amazon Pay is more …
    Incentivized
    Chose Amazon Pay
    The User Interface of Amazon Pay is far better than any other payment gateway. Moreover, I have very less payment stuck problems with Amazon pay, and even if any payment gets stuck the issue is resolved within 48 hours of the failed transaction. I like that Amazon Pay offers …
    Incentivized
    Chose Amazon Pay
    We trust Amazon Web Services more than Apple at this stage. AWS has more experience in cyber security and working with financial institutions. We also wanted a product that integrates across iOS and Android platforms, and provides equal ease of use regardless of what device …
    Incentivized
    Chose Amazon Pay
    Google Pay isn’t supported on all phones. Some stores accept one or two types of digital payment but not all for exact reasons. Amazon pay is supported on all phones. Amazon pay looks to be easier for the user. Some clients can use their Amazon accounts to make online payments, …
    Incentivized
    Chose Amazon Pay
    PayPal Payments, Google Pay, there are all very similar but I think Amazon Pay makes it the easiest from the user perspective in terms of ease to purchase.
    Incentivized
    Chose Amazon Pay
    Google Pay, etc. They are all pretty similar but Amazon pay seems to be easier for the user.
    Incentivized
    Chose Amazon Pay
    Amazon Pay is a service integrated with the well-known e-commerce, Amazon, reflecting a high additional and exceptional added value for the customers who want to use it. The clients can use their Amazon accounts to make online payments, reducing the time spent to process …
    Incentivized
    Chose Amazon Pay
    Amazon Pay is easy to use and integrates with all the shopping sites. Amazon Pay is reliable and secure.
    Incentivized
    Chose Amazon Pay
    I have used Google Pay, Amazon Pay, Apple Pay, and other similar products in both my personal and business life. All of these products offer similar features and are useful to varying degrees. I think the usefulness of each product is predicated on the exact situation. Amazon …
    Incentivized
    Chose Amazon Pay
    We have used "traditional" petty cash accounting methods in the past, and it is cumbersome, costly, and ineffective. Amazon Pay is an excellent solution for managing cash-on-hand for business purposes.
    Incentivized
    Chose Amazon Pay
    Amazon Pay, Braintree, PayPal, and Google Pay are all very similar products. I do not think one is necessarily better than the other. It is ultimately up to the consumer which one they would like to use. I find a simple credit card transaction is still what most consumers opt …
    Incentivized
    Chose Amazon Pay
    We love Amazon Pay and love that it doesn't have to be an either-or situation using these types of checkout options and solutions. We use it, as well as checkout options like Paypal, Affirm, etc. And while those other options get sales and orders, we are starting to see a lot …
    Incentivized
    Chose Amazon Pay
    On our site, we use Braintree as the main payment processor, a PayPal checkout button, and an Amazon pay check out.
    The three of these work in conjunction and give our customers the tools to checkout with whichever method they choose and this flexibility allows us to garner more …
    Incentivized
    Chose Amazon Pay
    Of the three, my first choice is Stripe (fast transfer of funds - 2 days, easy setup), Amazon Pay would be second choice (5-7 day transfer of funds, longer setup, more secure than Paypal which can and does freeze funds), Paypal (3-5 day transfer-sometimes longer, easy setup, …
    Incentivized
    Chose Amazon Pay
    The pricing structure can be a bit higher, but the security and integration ability sold it above the rest.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    24 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    24 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    24 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    20 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    23 Answers
    Features
    Amazon Pay
    Payment Gateways
    Comparison of Payment Gateways features of Amazon Pay
    Feature
    Amazon Pay
    9.8
    1 Ratings
    28% above category average
    Fraud Detection10.01 Ratings
    API or SDK9.01 Ratings
    Recurring Payment Support10.01 Ratings
    Billing and Invoicing Support10.01 Ratings
    Global Support10.01 Ratings
    Payment Form Acceptance10.01 Ratings
    Best Alternatives
    Amazon Pay
    Small Businesses
    Apple Pay
    Score9.1 out of 10
    Medium-sized Companies
    Payoneer
    Score8 out of 10
    Enterprises
    Checkout.com
    Score10 out of 10
    All AlternativesView all alternatives
    User Ratings
    Amazon Pay
    Likelihood to Recommend
    9.3
    (26 ratings)
    Usability
    8.0
    (2 ratings)
    Support Rating
    8.0
    (6 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    User Testimonials
    Amazon Pay
    Likelihood to Recommend
    Amazon AWS
    I find it's extremely easy to use Amazon Pay, at least as a consumer. If you have an active Amazon account, and if you have Prime, your features (free shipping) are already connected and ready to use. The advantages are that you don't have to enter new payment info into another new e-commerce site and your Amazon Prime shipping advantages are already built into your options. At least, this has been the case for me the few times I've used it so far - on a couple of different online stores. I also had to cancel an item and the reimbursement went through quickly and easily as well.
    Incentivized
    Read full review
    Pros
    Amazon AWS
    • The experience of using Amazon Pay goes really well if you have paired your Amazon account with an Alexa-enabled device.
    • You don't have to take out your credit card in public and you can simply complete every purchase using Amazon Pay UPI.
    • Amazon Pay later is one of my favorite features that I use to make any purchase on the Amazon website. It allows me to make payments even when I am short on the pocket. And the good part is that you don't have to pay any interest for this pay later amount.
    • In case you have received a gift voucher from your company, you can add it to your account and it will reflect in your Amazon Pay balance.
    Incentivized
    Read full review
    Cons
    Amazon AWS
    • Once you have added the money to the Amazon Pay wallet, you can't transfer it to your bank account and you are not able to purchase an Amazon gift card
    • Sometimes Amazon Pay is slow in server
    • Amazon Pay customer support is not good for India
    Incentivized
    Read full review
    Usability
    Amazon AWS
    It's very helpful for our company. Amazon Pay is an easy use platform. Through this app, you can solve all the problems like pay electricity bills, employees salaries, and transfer money to anyone.
    Incentivized
    Read full review
    Support Rating
    Amazon AWS
    Amazon Pay gets a rating of 9 because it does not drastically improve the business. That said, it allows us to offer another payment method for users who trust Amazon and will always or only checkout with Amazon Pay. The support team for Amazon Pay is top-notch and will help get all issues resolved.
    Incentivized
    Read full review
    Implementation Rating
    Amazon AWS
    I don't have any idea about this question.
    Incentivized
    Read full review
    Alternatives Considered
    Amazon AWS
    The User Interface of Amazon Pay is far better than any other payment gateway. Moreover, I have very less payment stuck problems with Amazon pay, and even if any payment gets stuck the issue is resolved within 48 hours of the failed transaction. I like that Amazon Pay offers rewards for every payment done which is a very cool feature that other applications often provide its users.
    Incentivized
    Read full review
    Return on Investment
    Amazon AWS
    • Amazon Pay instantly boosted our sales when I realized that customs prefer to use it over PayPal as just about everyone has an Amazon account and it makes it easier for them to just check out using Amazon Pay.
    • The processing fees while higher than the others we are using are the only downside to our return in using Amazon Pay.
    • Customers use their Amazon logins for their Amazon pay orders and it is as hassle-free as it gets.
    Incentivized
    Read full review
    ScreenShots