What users are saying about
29 Ratings
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Score 8.3 out of 100
69 Ratings
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Score 8.1 out of 100

Attribute Ratings

  • Amazon WorkSpaces (VDI) is rated higher in 1 area: Support Rating
  • Remote Desktop Services is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.5

Amazon WorkSpaces (VDI)

85%
5 Ratings
10.0

Remote Desktop Services

100%
14 Ratings

Likelihood to Renew

Amazon WorkSpaces (VDI)

N/A
0 Ratings
6.0

Remote Desktop Services

60%
1 Rating

Usability

Amazon WorkSpaces (VDI)

N/A
0 Ratings
6.6

Remote Desktop Services

66%
2 Ratings

Performance

Amazon WorkSpaces (VDI)

N/A
0 Ratings
5.0

Remote Desktop Services

50%
2 Ratings

Support Rating

9.0

Amazon WorkSpaces (VDI)

90%
2 Ratings
3.0

Remote Desktop Services

30%
2 Ratings

Likelihood to Recommend

Amazon WorkSpaces (VDI)

With a substantial free tier, AWS is a solution for fast, reliable and secure access to tools and workflows for any project. AWS is still the most intimidating cloud solution to approach. While there is no shortage to power and solutions, it is not for the faint of heart. It is easy to get lost while using AWS though the solution is there. Amazon WorkSpaces (VDI) requires an IT manager with experience deploying applications and building databases. Comparably, Parallels is a much easier UI to navigate, along with many open source and free options.
🐿 Matthew Karsten | TrustRadius Reviewer

Remote Desktop Services

Remote Desktop services are well suited for people looking to connect to Local computers/Servers after connecting to VPN or Local Area Network. It is easy to use and performs superbly without any issues. However, it does not have support for connecting to Non-Windows-based Devices and Applications like Teamviewer beat RDP when it comes to connecting to machines outside one's network.
Anonymous | TrustRadius Reviewer

Pros

Amazon WorkSpaces (VDI)

  • Quick, clean access to the VDI images.
  • Easy provisioning of images to use based on multiple criteria.
  • Integrating with our other products (AV/AM, productivity, etc.).
Joe Foran | TrustRadius Reviewer

Remote Desktop Services

  • When you connect with RDS, everything looks and feels (and is) exactly like you're sitting at that desktop. This is great for us and for users.
  • You can sign in with RDS and the desktop will be the same as when you left it (if you choose to set it up that way).
  • Although they take some setup, RemoteApps are a very handy way to let users access a program without requiring them to actually connect to a remote desktop on the server.
Ho'omana Nathan Horton | TrustRadius Reviewer

Cons

Amazon WorkSpaces (VDI)

  • Copy and paste does not work well
  • The performance is degraded during the day being slow at the end of the journey
  • Some user interface issues displaying the page
  • Sometimes when I type a word a letter is pasted many [times]
Anonymous | TrustRadius Reviewer

Remote Desktop Services

  • Remote Desktop Services currently does not support multiple monitors on the terminal server. Unlike other applications such as Teamviewer, there's no feature to toggle between multiple screens even if they were connected to the terminal server.
  • Remote Desktop Services should provide an option to scale up or down the screen size after a connection is established. Currently you can only adjust the screen size prior to a connection is established. So you'll have to take a best guess at what display screen resolution will fit best on your screen.
  • Remote Desktop Services should offer some kind of menu to send special key strokes like Ctrl+Alt+Del to the terminal server. Currently the substitute for that particular combination is Ctrl+Alt+End. But I have yet to discover a replacement for other combination keystrokes such as Alt+PrintScrn.
Paul Li | TrustRadius Reviewer

Pricing Details

Amazon WorkSpaces (VDI)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$21 per month

Amazon WorkSpaces (VDI) Editions & Modules

Edition
Starting Price$21.001
Maximum Price$140.001
  1. per month
Additional Pricing Details

Remote Desktop Services

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Remote Desktop Services Editions & Modules

Additional Pricing Details

Usability

Amazon WorkSpaces (VDI)

No score
No answers yet
No answers on this topic

Remote Desktop Services

Remote Desktop Services 6.6
Based on 2 answers
The initial setup for Remote Desktop Services is complex, and licensing is costly. Each user connects to their virtual desktop hosted by a single server or group of servers, so a change or issue with servers quickly impacts every single user at the same time.Aside from that, users appreciate seeing their same personal desktop from any device or geographical location.
Anonymous | TrustRadius Reviewer

Performance

Amazon WorkSpaces (VDI)

No score
No answers yet
No answers on this topic

Remote Desktop Services

Remote Desktop Services 5.0
Based on 2 answers
There are some third party tools available that allow you to manage multiple connections.
Nathan Alandt | TrustRadius Reviewer

Support Rating

Amazon WorkSpaces (VDI)

Amazon WorkSpaces (VDI) 9.0
Based on 2 answers
AWS support in general is pretty good, and WorkSpaces is no exception. We haven't had too much need for support but on the occasion we have, they've been quick to respond and helpful. Our issues have been resolved rapidly.
Anonymous | TrustRadius Reviewer

Remote Desktop Services

Remote Desktop Services 3.0
Based on 2 answers
As with any Microsoft Server product, support for Remote Desktop Services requires a paid support package. These are license-based and very costly, on top of the already costly product licensing. Microsoft's licensing is complicated to begin with, so setting up licensing alone essentially requires a licensing expert's counsel.There is community documentation and support available on Microsoft websites, as well as community websites.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Amazon WorkSpaces (VDI)

Cisco AnyConnect is a VPN client and using a VPN can reduce the internet speed. It is not quite reliable as workspaces. Cisco AnyConnect is not at all optimised for linux machines. They suffer a lot from crashing and loss of internet speed. Workspaces works quite well even on linux machines
Shanaya Desai | TrustRadius Reviewer

Remote Desktop Services

We selected Remote Desktop Services based upon price alone. Other solutions on the market are significantly more expensive, but if your company can foot the bill you should seriously consider products that have been on the market for longer. The lack of an ability to easily upgrade farm servers has been a challenge for us - although it is still faster than updating an application on 2000+ machines. The lack of a centralized management console in 2008 R2 is also challenging, but you get by with the tools available to you. If you don't have the money to spend on Citrix or VMWare Horizon, Remote Desktop Services is a decent replacement.
Nathan Ziehnert | TrustRadius Reviewer

Return on Investment

Amazon WorkSpaces (VDI)

  • Positive ROI with superior control over usage
  • Large selection of relevant packages
  • Easily scale 1 to 1000
🐿 Matthew Karsten | TrustRadius Reviewer

Remote Desktop Services

  • Remote Desktop Services has good impact in meeting 100 percent of the objectives laid by our Enterprise of 1000 employees.
  • Return of imvestment is measured in return of uninterrupted services and it can be termed as 100 percent
  • Remote Desktop Services had no negative impacts on the business
Anonymous | TrustRadius Reviewer

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