Ambassador Referral Marketing Platform vs. Extole

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ambassador Referral Marketing Platform
Score 8.0 out of 10
Mid-Size Companies (51-1,000 employees)
Ambassador is a referral marketing platform for teams to increase new customer acquisition, referrals and revenue by leveraging word-of-mouth. Ambassador automated enrolling, tracking, rewarding and managing customers, affiliates, influencers, partners and fans. Ambassador was acquired by Intrado (West Corporation) October 2018 and became an Intrado company, but then Ambassador was acquired by i2H in 2021, and is now currently available standalone, and supported by i2H.
$99
per month
Extole
Score 8.0 out of 10
N/A
N/AN/A
Pricing
Ambassador Referral Marketing PlatformExtole
Editions & Modules
Starter
Starting at $300/mo.
Annual commitment required.
Professional
Starting at $800/mo.
Annual commitment required.
Enterprise
Starting at $1500/mo
Annual commitment required.
No answers on this topic
Offerings
Pricing Offerings
Ambassador Referral Marketing PlatformExtole
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details"Enterprise" is a custom price that is determined according to a number of variables, including specific add-ons or custom work required.
More Pricing Information
Community Pulse
Ambassador Referral Marketing PlatformExtole
Top Pros
Top Cons
Best Alternatives
Ambassador Referral Marketing PlatformExtole
Small Businesses
OutboundEngine
OutboundEngine
Score 8.4 out of 10
OutboundEngine
OutboundEngine
Score 8.4 out of 10
Medium-sized Companies
OutboundEngine
OutboundEngine
Score 8.4 out of 10
OutboundEngine
OutboundEngine
Score 8.4 out of 10
Enterprises
Influitive
Influitive
Score 9.0 out of 10
Influitive
Influitive
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Ambassador Referral Marketing PlatformExtole
Likelihood to Recommend
9.0
(1 ratings)
8.0
(1 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Ambassador Referral Marketing PlatformExtole
Likelihood to Recommend
Ambassador
Should be used by organizations to promote business and bring in new customers, particularly the ones with a bigger customer base. It may or may not be used by small businesses as the data is not too much to store, however, I recommend using it anyway as it will save time and, in turn, let you do more for your business.
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Extole
Anyone that has a business with a high NPS score should take advantage of this acquisition channel. If your business isn't promotional in nature (i.e., doesn't offer discounts), this type of program may not be as effective. It is important for both the advocate and the recipient to get something out of it. If only the advocate gets rewarded, it will likely diminish your returns.
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Pros
Ambassador
  • Refer new customers.
  • Automatically include the referral bonus.
  • Disperse the bonus within the required time without external help.
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Extole
  • Track advocates and reward friends.
  • Fraud prevention/Abuse of incentive program.
  • Reporting is easy and provides good insights.
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Cons
Ambassador
  • Should have more detailed information.
  • Dashboard should be more specific.
  • Should have a mobile app.
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Extole
  • Lacks geo filtering capabilities (i..e, ability to serve refer a friend only to visitors from specific countries). Our team had to put that logic in place on our side instead of relying on Extole.
  • Platform requires assistance from account manager for some actions/features that should be in the hand of the client.
  • Quality Control has been an issue at time. Our program has gone down because a new global platform update went out and affected our implementation. Extole has been responsive in these types of incidents, but that should not happen.
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Usability
Ambassador
It is very user friendly, all options and features are easily accessible. Support material is readily available to help out with general queries or frequently asked questions. The software's customer-facing end does not require any special training or skills to use it to its full capacity. In short, it is easy and good looking.
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Extole
No answers on this topic
Support Rating
Ambassador
I have not yet faced any issue while using the features of this service. But whenever I needed help with anything, I've gotten a satisfying response in terms of resolution and response time. I am sure I will get the same response when there is an issue that needs immediate attention.
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Extole
No answers on this topic
Alternatives Considered
Ambassador
I have not used too much software for the said purpose, but in comparison to the ones I have used, this one seems to be the most user-friendly and intuitive to use. That's the whole idea when you are paying for software: to cut down on admin work and save time.
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Extole
More robust on fraud side. Good support.
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Return on Investment
Ambassador
  • The ROI is good enough.
  • Less hassle to carry out tasks which in turn saves expenses.
  • Streamlines referral processes and record keeping.
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Extole
  • It took a few months to become ROI positive with Extole, but the ROAS has been good since. It probably represents about 2% of our new customers per month.
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ScreenShots

Ambassador Referral Marketing Platform Screenshots

Screenshot of A glimpse of the Ambassador dashboard.Screenshot of Stop suspicious referrers/affiliates in their tracks.Screenshot of Typsy's refer-a-friend widget, powered by Ambassador.Screenshot of Sunrun's custom referral portal allows their brand ambassadors to easily see stats such as commissions they've earned.Screenshot of Olark's Referral Program sign up page, powered by Ambassador.Screenshot of An example of a custom email Honeybook sends out when a referral is made.