Ambassador Referral Marketing Platform vs. Referral Rock

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ambassador Referral Marketing Platform
Score 8.0 out of 10
Mid-Size Companies (51-1,000 employees)
Ambassador is a referral marketing platform for teams to increase new customer acquisition, referrals and revenue by leveraging word-of-mouth. Ambassador automated enrolling, tracking, rewarding and managing customers, affiliates, influencers, partners and fans. Ambassador was acquired by Intrado (West Corporation) October 2018 and became an Intrado company, but then Ambassador was acquired by i2H in 2021, and is now currently available standalone, and supported by i2H.
$99
per month
Referral Rock
Score 8.0 out of 10
N/A
Referral Rock is referral marketing software that works alongside the user's business with the goal of helping them get more customers. Referral Rock allows users to automate the ask, nurture multiple shares, align incentives, convert to sales, then repeat. This approach aims to create a viral self-feeding referral program. Users can run refer a friend, influencer, and partner programs for any business (not just e-commerce), according to the vendor, to maximize word…
$200
per month
Pricing
Ambassador Referral Marketing PlatformReferral Rock
Editions & Modules
Starter
Starting at $300/mo.
Annual commitment required.
Professional
Starting at $800/mo.
Annual commitment required.
Enterprise
Starting at $1500/mo
Annual commitment required.
Starter
$200
per month
Growth
$400
per month
Established
$800
per month
Offerings
Pricing Offerings
Ambassador Referral Marketing PlatformReferral Rock
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeRequired$800 per subscription
Additional Details"Enterprise" is a custom price that is determined according to a number of variables, including specific add-ons or custom work required.Enterprise plans available as well.
More Pricing Information
Community Pulse
Ambassador Referral Marketing PlatformReferral Rock
Top Pros
Top Cons
Best Alternatives
Ambassador Referral Marketing PlatformReferral Rock
Small Businesses
OutboundEngine
OutboundEngine
Score 8.4 out of 10
OutboundEngine
OutboundEngine
Score 8.4 out of 10
Medium-sized Companies
OutboundEngine
OutboundEngine
Score 8.4 out of 10
OutboundEngine
OutboundEngine
Score 8.4 out of 10
Enterprises
Influitive
Influitive
Score 9.0 out of 10
Influitive
Influitive
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Ambassador Referral Marketing PlatformReferral Rock
Likelihood to Recommend
9.0
(1 ratings)
8.0
(5 ratings)
Usability
8.0
(1 ratings)
9.1
(2 ratings)
Support Rating
8.0
(1 ratings)
9.1
(2 ratings)
User Testimonials
Ambassador Referral Marketing PlatformReferral Rock
Likelihood to Recommend
Ambassador
Should be used by organizations to promote business and bring in new customers, particularly the ones with a bigger customer base. It may or may not be used by small businesses as the data is not too much to store, however, I recommend using it anyway as it will save time and, in turn, let you do more for your business.
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Referral Rock
Referral Rock is very relevant in cases where you already use Salesforce or HubSpot and want to integrate/streamline your Referral Marketing process with your Sales Management process (which is where Salesforce and Hub Spot are mainstream). Referral Rock might be less relevant if you don’t use Salesforce or HubSpot, but in that case, the pricing is also much lower, and you still get great value for the cost.
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Pros
Ambassador
  • Refer new customers.
  • Automatically include the referral bonus.
  • Disperse the bonus within the required time without external help.
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Referral Rock
  • Onboarding support
  • Ease of use
  • The ability to automate referral payouts.
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Cons
Ambassador
  • Should have more detailed information.
  • Dashboard should be more specific.
  • Should have a mobile app.
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Referral Rock
  • Just a few minor missing features that I have been told are on the roadmap. Certainly not blockers.
  • Gift card payouts that work internationally, even if the currency selected is specific to a certain country (i.e. a $100 USD gift card payout amount should still result in the ability for the recipient to choose a gift card worth $100 USD, but available in their home country. Right now we are limited to only those gift cards available within the payout currency country).
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Usability
Ambassador
It is very user friendly, all options and features are easily accessible. Support material is readily available to help out with general queries or frequently asked questions. The software's customer-facing end does not require any special training or skills to use it to its full capacity. In short, it is easy and good looking.
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Referral Rock
Overall usability is solid. Their customer support and success team made it super easy for me to understand the software, how to use each feature, and how to get the most out of the product.
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Support Rating
Ambassador
I have not yet faced any issue while using the features of this service. But whenever I needed help with anything, I've gotten a satisfying response in terms of resolution and response time. I am sure I will get the same response when there is an issue that needs immediate attention.
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Referral Rock
They are very responsive and prompt when we had questions come up. Support has been great.
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Alternatives Considered
Ambassador
I have not used too much software for the said purpose, but in comparison to the ones I have used, this one seems to be the most user-friendly and intuitive to use. That's the whole idea when you are paying for software: to cut down on admin work and save time.
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Referral Rock
Referral Rock is overall a better platform. It provides more and better-implemented functionalities. It also provides much better integration with Salesforce/HubSpot and better user support.
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Return on Investment
Ambassador
  • The ROI is good enough.
  • Less hassle to carry out tasks which in turn saves expenses.
  • Streamlines referral processes and record keeping.
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Referral Rock
  • Helped fulfill referral rewards.
  • Supported inbound and sales efforts.
  • Multiple programs used by multiple teams.
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ScreenShots

Ambassador Referral Marketing Platform Screenshots

Screenshot of A glimpse of the Ambassador dashboard.Screenshot of Stop suspicious referrers/affiliates in their tracks.Screenshot of Typsy's refer-a-friend widget, powered by Ambassador.Screenshot of Sunrun's custom referral portal allows their brand ambassadors to easily see stats such as commissions they've earned.Screenshot of Olark's Referral Program sign up page, powered by Ambassador.Screenshot of An example of a custom email Honeybook sends out when a referral is made.

Referral Rock Screenshots

Screenshot of Sample Member SharingScreenshot of Full portal to share, view stats, offers, and track referralsScreenshot of Easy sharing over social media, messaging apps, or emailScreenshot of Register from your own custom domainScreenshot of DashboardScreenshot of Widget