11 Ratings
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Score 8.4 out of 100
11 Ratings
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Score 8.3 out of 100

Attribute Ratings

  • Ambassador Referral Marketing Platform (discontinued) is rated higher in 1 area: Likelihood to Recommend
  • Referral Rock is rated higher in 2 areas: Usability, Support Rating

Likelihood to Recommend

9.4

Ambassador Referral Marketing Platform (discontinued)

94%
2 Ratings
8.2

Referral Rock

82%
5 Ratings

Usability

8.8

Ambassador Referral Marketing Platform (discontinued)

88%
2 Ratings
9.1

Referral Rock

91%
2 Ratings

Support Rating

8.0

Ambassador Referral Marketing Platform (discontinued)

80%
2 Ratings
9.1

Referral Rock

91%
2 Ratings

Likelihood to Recommend

Ambassador Referral Marketing Platform (discontinued)

Should be used by organizations to promote business and bring in new customers, particularly the ones with a bigger customer base. It may or may not be used by small businesses as the data is not too much to store, however, I recommend using it anyway as it will save time and, in turn, let you do more for your business.
Simon Gray | TrustRadius Reviewer

Referral Rock

Referral Rock is very relevant in cases where you already use Salesforce or HubSpot and want to integrate/streamline your Referral Marketing process with your Sales Management process (which is where Salesforce and Hub Spot are mainstream). Referral Rock might be less relevant if you don’t use Salesforce or HubSpot, but in that case, the pricing is also much lower, and you still get great value for the cost.
Anonymous | TrustRadius Reviewer

Pros

Ambassador Referral Marketing Platform (discontinued)

  • Simple syntax
  • Easy to understand
  • Easy to install
Anonymous | TrustRadius Reviewer

Referral Rock

  • Onboarding support
  • Ease of use
  • The ability to automate referral payouts.
Viral Bheda | TrustRadius Reviewer

Cons

Ambassador Referral Marketing Platform (discontinued)

  • Should have more detailed information.
  • Dashboard should be more specific.
  • Should have a mobile app.
Simon Gray | TrustRadius Reviewer

Referral Rock

  • Just a few minor missing features that I have been told are on the roadmap. Certainly not blockers.
  • Gift card payouts that work internationally, even if the currency selected is specific to a certain country (i.e. a $100 USD gift card payout amount should still result in the ability for the recipient to choose a gift card worth $100 USD, but available in their home country. Right now we are limited to only those gift cards available within the payout currency country).
Anonymous | TrustRadius Reviewer

Pricing Details

Ambassador Referral Marketing Platform (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Starting Price

$99 per month

Ambassador Referral Marketing Platform (discontinued) Editions & Modules

Edition
StarterStarting at $300/mo.1
ProfessionalStarting at $800/mo.1
EnterpriseStarting at $1500/mo1
  1. Annual commitment required.
Additional Pricing Details
"Enterprise" is a custom price that is determined according to a number of variables, including specific add-ons or custom work required.

Referral Rock

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$800

Starting Price

$200 per month

Referral Rock Editions & Modules

Edition
Starter$2001
Growth$4001
Established$8001
  1. per month
Additional Pricing Details
Enterprise plans available as well.

Usability

Ambassador Referral Marketing Platform (discontinued)

Ambassador Referral Marketing Platform (discontinued) 8.8
Based on 2 answers
It's great! it's amazingly simple to use and the best part is the self-service approach. I also like how easy it is to add a new route to a endpoint with the mappings definition.
Anonymous | TrustRadius Reviewer

Referral Rock

Referral Rock 9.1
Based on 2 answers
Overall usability is solid. Their customer support and success team made it super easy for me to understand the software, how to use each feature, and how to get the most out of the product.
🌩 Tony Chan | TrustRadius Reviewer

Support Rating

Ambassador Referral Marketing Platform (discontinued)

Ambassador Referral Marketing Platform (discontinued) 8.0
Based on 2 answers
I have not yet faced any issue while using the features of this service. But whenever I needed help with anything, I've gotten a satisfying response in terms of resolution and response time. I am sure I will get the same response when there is an issue that needs immediate attention.
Simon Gray | TrustRadius Reviewer

Referral Rock

Referral Rock 9.1
Based on 2 answers
They are very responsive and prompt when we had questions come up. Support has been great.
Tim Gill | TrustRadius Reviewer

Alternatives Considered

Ambassador Referral Marketing Platform (discontinued)

They both offer about the same in terms of end goal and purpose of use and scenarios. However, Ambassador does way better in terms of simplifying the syntax and makes offer a little bit more of control by adding the concepts of hosts, mappings while staying away from a hard to read single file configuration.
Anonymous | TrustRadius Reviewer

Referral Rock

Referral Rock is overall a better platform. It provides more and better-implemented functionalities. It also provides much better integration with Salesforce/HubSpot and better user support.
Anonymous | TrustRadius Reviewer

Return on Investment

Ambassador Referral Marketing Platform (discontinued)

  • The ROI is good enough.
  • Less hassle to carry out tasks which in turn saves expenses.
  • Streamlines referral processes and record keeping.
Simon Gray | TrustRadius Reviewer

Referral Rock

  • Helped fulfill referral rewards.
  • Supported inbound and sales efforts.
  • Multiple programs used by multiple teams.
Viral Bheda | TrustRadius Reviewer

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