Kabbage by American Express vs. Stripe Payments

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kabbage by American Express
Score 9.0 out of 10
N/A
Kabbage from American Express offers a data and technology platform to provide small businesses automated cash flow solutions, including business checking accounts, online payments, business insights and flexible lines of credit up to $250,000. Kabbage uses real-time data and automation to provide an integrated suite of financial tools empowering small businesses to spend less time on their books and more time on building thriving businesses.
$99
per month
Stripe Payments
Score 8.4 out of 10
N/A
Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an Internet business which accepts payements via Stripe Atlas, fraud prevention via Stripe Radar, and payment analytics via Stripe Sigma. Additional features and modules include Stripe Issuing, which allows users to create,…
$0.02
per charge
Pricing
Kabbage by American ExpressStripe Payments
Editions & Modules
No answers on this topic
Sigma
$0.02
per charge
Radar
$0.05
per screened transaction
Issuing
$0.10
per virtual card
Terminal
2.7% + 0.05
per successful charge
Integrated
2.9% + 0.30
per successful charge
Atlass
$500
one-time fee
Premium Support
1,800
per month
Customized
Contact sales team
Offerings
Pricing Offerings
Kabbage by American ExpressStripe Payments
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Kabbage by American ExpressStripe Payments
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Kabbage by American ExpressStripe Payments
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
Kabbage by American Express
-
Ratings
Stripe Payments
2.6
3 Ratings
72% below category average
Fraud Detection00 Ratings1.03 Ratings
API or SDK00 Ratings2.83 Ratings
Recurring Payment Support00 Ratings3.53 Ratings
Billing and Invoicing Support00 Ratings4.23 Ratings
Global Support00 Ratings2.83 Ratings
Payment Form Acceptance00 Ratings1.03 Ratings
Best Alternatives
Kabbage by American ExpressStripe Payments
Small Businesses
Square Invoices
Square Invoices
Score 9.2 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 9.1 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Enterprises
Adyen
Adyen
Score 8.8 out of 10
Adyen
Adyen
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Kabbage by American ExpressStripe Payments
Likelihood to Recommend
9.0
(2 ratings)
6.1
(80 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
10.0
(2 ratings)
Support Rating
-
(0 ratings)
10.0
(15 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Kabbage by American ExpressStripe Payments
Likelihood to Recommend
American Express
The project payments processing through this software is amazing and easy to create effective reports and easy on financial data analytics generation and invoicing tools are powerful. The platform has clean interface for the beginners to simply adapt on its functionalities and easy to navigate and provide excellent financial accurate results.
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Stripe
Stripe is very suitable for small businesses. They provide you with a nice portable CC scanner when you sign-up. If you have an eCommerce store Stripe will most likely be compatible with it. Even if you have a more custom site built using Wordpress/WooCommerce Stripe has a free plug-in that's ready to use.
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Pros
American Express
  • Radius connects with our salesforce and allows marketing to source lookalike prospects based on our historical close rates.
  • Radius helps us do market sizing for new potential verticals and research key signals for our current closed won records.
  • Radius Connect has been a very valuable tool for the sales team, providing more information on inbound leads that are not collected on the lead capture form.
  • Radius Connect also provides nearby similar businesses, helping sales source additional leads from the initial inbound.
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Stripe
  • They are reliable. I can count on everything going smoothly with transactions.
  • They are accurate. I don’t run into problems with collecting the proper amounts or being overcharged for fees.
  • They have good customer service. If I have a question about the customer portal or a problem with a customer, they help me resolve these issues.
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Cons
American Express
  • Just the advance customizatiin.
  • Big documents management
  • Multiple reports gathering is not easy.
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Stripe
  • It would be nice to be able to see my Shopify payments from my main payment gateway. I currently have to go to Shopify for that.
  • The ability to be able to offer discounted rates at a smaller threshold would be nice.
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Likelihood to Renew
American Express
No answers on this topic
Stripe
Stripe is the leader in the industry when it comes to any type of industry. All that is needed is a plan and then implementing that plan either with a developer, or through the help of Stripe's customer service team to assist in getting you setup. The ease of use time it takes to get up and running is second to none
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Usability
American Express
No answers on this topic
Stripe
Best in class for usability. There's nothing close when it comes to how easy it is to use. Their knowledge base is great too if you get confused
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Support Rating
American Express
No answers on this topic
Stripe
Stripe's support is nearly perfect – great attention to detail, fast response times, and a willingness to really dig into issues and get to the bottom of them. In the five years we've been using Stripe, the only negative thing I can say about their customer support is that it seems like there has been a slight shift to less technical front-line support agents, which means it's more likely your issue will have to be escalated before you get more information. This, however, has happened as Stripe rolled out more real-time support features like call and chat, and that really isn't workable if you're escalating everything right off the bat. It's absolutely an acceptable trade-off.
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Implementation Rating
American Express
No answers on this topic
Stripe
It took less than an hour to have everything setup and running
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Alternatives Considered
American Express
Compared to some of the competitor list intelligence vendors, Radius at the moment has the best SFDC integration
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Stripe
We found that Stripe was much easier to have integrated with our site, as well as easier on the users when it comes to inputting payments. On our end, the dashboard and reporting are very easy to utilize and make it very easy to understand how our business is doing.
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Return on Investment
American Express
  • Great solution to provide quality financial data management services and the best estimates production.
  • Powerful to analyze multiple projects transactions data and the collaboration across various teams.
  • Easy to track all the expenses and transactions.
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Stripe
  • It makes getting money from your clients really easy
  • It gives your clients the guarantee that their payment information is totally secure and confidentially used and kept
  • It is very easy to integrate with online assets of the company
  • In a couple of occasions, some companies have wanted me to use Stripe for them to pay me, and I have had a couple of hiccups. This was more related to the way that these companies set up the Stripe integration of my account to their platform. In both cases, the integration has not been possible and to this date, I still do not know why with exactitude.
  • As I said before, the commissions kept by Stripe could be lower, and shared with the CC companies, rather than having us clients pay for all of o it.
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