Amicus Attorney by CARET vs. LawGro

Amicus Attorney can probably be deployed very well in a law office that has a manager specifically dedicated to making it run smoothly, and who can keep track of the contacts, etc. In our firm, no one can spend the time to do this, so the information stored by Amicus gets a little disorganized, which has the effect of slowing us down

Incentivized

I think this is a great tool and offers many features like case management, lead management, and reputation management. So we don't rely on multiple software. If LawGro can also integrate some online payment solution like LawPay, it will help us a lot.

• Very efficient calendaring with sync to Outlook calendar (option of Exchange or Outlook level synchronization).
• Case management including contacts, emails, documents, etc. to keep everything in one consolidated place.
• Document automation including Word merging or HotDocs (third party). Take case data including custom pages and fields and instantly create documents based on templates with ease.

Incentivized

• Client Intake forms - It is the best. I was able to create the intakes seamlessly in just minutes.
• Document Assembly - It took us a while to take live our internal templates but now we see a lot of advantages and are able to roll out documents quickly in just a few clicks

• Partner channel doesn't really exist anymore
• Support of the product is extremely poor
• License agreement states you can only run it in their data center (not Azure or AWS, really Amicus?)

Incentivized

• Searching case notes for specific keywords is not supported. Will be great to see this feature soon.
• Version control on document assembly is a great feature on LawGro but it does not tags documents with version numbers.
• Approval workflow for invoicing is missing. It will be great to review and approve invoices and time entries before sending to the client.

In the time that I have been with my firm, we have not used any other comparable software. As a result I can't compare it to anything else that is out there

Incentivized

LawGro has deeper analytics and insights on multiple activities like invoices, payments, team member availability etc. They have an in-built client intake forms and document assembly feature which was critical to our practice.

• Large software investment, if not properly configured and utilized this can be a time and money vacuum.
• If law firm does not have a consistent personality among employees, buy-in may be difficult as it's a significant workflow change for users.
• Can greatly benefit law firm if used properly and across board for all employees. Uniform data organization for cases and custom pages add to personalizing software for firm.

Incentivized

• Helped us to manage our reputation and client happiness much more professionally and analytically.