Amilia SmartRec vs. Pike13

Building classes is easy and straightforward. Clicking on accounts and seeing age, address, account details all organized and clearly laid out is great

Incentivized

Pike13 is well suited for a membership/subscription based service business, where invoicing is directly tied to a scheduled event. It is limited as a "retail cash register" for the sale of physical goods/merchandise with no readily available inventory system tied to sales.

Incentivized

• Being able to import programs so you don't have to start from scratch
• Dividing class builds into different categories: registration periods, forms, session, drop-ins, etc. Makes editing easy!
• Super user friendly. Taking attendance on the app is quick and easy!

Incentivized

• Scheduling
• Establishing purchasing platform
• Enrolling new clients and staff

Incentivized

• I don't like how you have to reload everything when changing from the registration tab to the edit tab. For example, if you are looking at a class under the registration tab and need to make an edit, you can't just switch to that class under the edit tab. You have to hit edit and it reloads ALL the programs again.
• We have multipasses built under memberships. The multipass function shows up as "drop-in" on our website which is really not what it is. It is used as a 6-class pack, not a drop-in. This causes a lot of confusion with our parents.

Incentivized

• The ability of the reporting function is strong, but the interface is not user friendly.
• The payroll function would be more powerful if it was integrated with main payroll providers.

Incentivized

Once you understand how it works, it's awesome. There was definitely a learning curve to get used to it, but everyone in my organization received training from an Amilia/SmartRec associate so it was good once we had all our questions answered

Incentivized

I haven't used the support at Pike13 directly. Our franchisor's IT department serves as an intermediary and seeks support at Pike13 on our behalf when required.

Incentivized

Incentivized

I have not used similar products.

Incentivized

• Implementing Amilia on our website was a game changer for our enrollment numbers. It is much easier to use than our previous enrollment software.
• The fact that our tuition rates can be prorated automatically is the best part. We used to have to do it manually which was tedious. Now it is easy peasy and parents can sign up and pay for just the classes remaining in the semester!!

Incentivized

• Reduced admin after implementation
• Great ROI

Incentivized