Basically runs my program for me!
February 13, 2025

Basically runs my program for me!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Parks & Rec

Overall Satisfaction with Amilia

I use Amilia for everything regarding enrollment and registration. I am a daily user. It is connected to our website so families can register online easily. On the admin side, we can edit and build classes. On the teacher side, we can easily take attendance and access our students' contact information on the app.

Pros

  • Being able to import programs so you don't have to start from scratch
  • Dividing class builds into different categories: registration periods, forms, session, drop-ins, etc. Makes editing easy!
  • Super user friendly. Taking attendance on the app is quick and easy!

Cons

  • I don't like how you have to reload everything when changing from the registration tab to the edit tab. For example, if you are looking at a class under the registration tab and need to make an edit, you can't just switch to that class under the edit tab. You have to hit edit and it reloads ALL the programs again.
  • We have multipasses built under memberships. The multipass function shows up as "drop-in" on our website which is really not what it is. It is used as a 6-class pack, not a drop-in. This causes a lot of confusion with our parents.
  • Implementing Amilia on our website was a game changer for our enrollment numbers. It is much easier to use than our previous enrollment software.
  • The fact that our tuition rates can be prorated automatically is the best part. We used to have to do it manually which was tedious. Now it is easy peasy and parents can sign up and pay for just the classes remaining in the semester!!
Once you understand how it works, it's awesome. There was definitely a learning curve to get used to it, but everyone in my organization received training from an Amilia/SmartRec associate so it was good once we had all our questions answered.

Do you think Amilia SmartRec delivers good value for the price?

Yes

Are you happy with Amilia SmartRec's feature set?

Yes

Did Amilia SmartRec live up to sales and marketing promises?

Yes

Did implementation of Amilia SmartRec go as expected?

Yes

Would you buy Amilia SmartRec again?

Yes

Building classes is easy and straightforward.
Clicking on accounts and seeing age, address, account details all organized and clearly laid out is great!

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