Amilia SmartRec vs. Zenoti

Building classes is easy and straightforward. Clicking on accounts and seeing age, address, account details all organized and clearly laid out is great

Incentivized

Exactly the program is designed for spa industries or markets that are specifically dedicated to reservations, but we have shown that it can also have a great contribution for small internal spas in companies that need organization, its price is accessible, it gives order and administration, formality which is what we want to show in our company. Thanks Zeneti our collaborators are happier.

Incentivized

• Being able to import programs so you don't have to start from scratch
• Dividing class builds into different categories: registration periods, forms, session, drop-ins, etc. Makes editing easy!
• Super user friendly. Taking attendance on the app is quick and easy!

Incentivized

• Appointment Management
• Marketing
• Point of Sale
• Client Communications, SMS messaging
• Online Booking and Online Gift Certificates

• I don't like how you have to reload everything when changing from the registration tab to the edit tab. For example, if you are looking at a class under the registration tab and need to make an edit, you can't just switch to that class under the edit tab. You have to hit edit and it reloads ALL the programs again.
• We have multipasses built under memberships. The multipass function shows up as "drop-in" on our website which is really not what it is. It is used as a 6-class pack, not a drop-in. This causes a lot of confusion with our parents.

Incentivized

• A few minor limitations using the calendar to book appointments.
• Display which therapists are available when customers are booking online.
• A few minor usability improvements in the point of sale.

Once you understand how it works, it's awesome. There was definitely a learning curve to get used to it, but everyone in my organization received training from an Amilia/SmartRec associate so it was good once we had all our questions answered

Incentivized

Because of the highly customizable nature of the software, the usability is sometimes affected, requiring lots of training for the staff

Incentivized

Zenoti offers the richest feature set for our business category.

• Implementing Amilia on our website was a game changer for our enrollment numbers. It is much easier to use than our previous enrollment software.
• The fact that our tuition rates can be prorated automatically is the best part. We used to have to do it manually which was tedious. Now it is easy peasy and parents can sign up and pay for just the classes remaining in the semester!!

Incentivized

• Built in marketing features help to boost bookings
• Built in features to help sell Add-ons.